
Hartford Toyota
Hartford, CT
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Omar did a fantastic job! He kept me updated on the status of my car as it was being built all the way until it reached him at the dealership. He also spent well over 2 hours He kept me updated on the status of my car as it was being built all the way until it reached him at the dealership. He also spent well over 2 hours explaining the vehicle to me at pick up and even scheduled my first maintenance appointment. Everyone at that dealership is awesome. I sent my daughter and husband there years ago and the each bought a car and this is my second car I bought from them! I worked with Omar mainly for this purchase and Guy for my previous purchase. Both men are the greatest! More
I am very disappointed with this service I have been doing my oil change here since 2007 and on March 28 2023 I brought my car in for oil change only to hear the oil pan was rotted and I could not get a doing my oil change here since 2007 and on March 28 2023 I brought my car in for oil change only to hear the oil pan was rotted and I could not get a oil change . My pan didn't just get rusted why wasn't I notified prior. I was also told the oil pan would cost 888.16 and it was out of stock. You can look up my customer # 79542. I am very disappointed with service. More
Muy buena atención al cliente. Jeanette García fue muy cordial y cortes. Estoy muy complacida con su servicio en español. Jeanette García fue muy cordial y cortes. Estoy muy complacida con su servicio en español. More
Very thorough explanation of car issues. Provided customer with video and written descriptions of vehicle concerns including recall notice for the model year. Also quite helpful when offeri Provided customer with video and written descriptions of vehicle concerns including recall notice for the model year. Also quite helpful when offering Uber ride as well. Great customer service experience! More