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Hartford Toyota

Hartford, CT

4.6
3,859 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,859 reviews

April 20, 2023

They were very helpful and accommodating. They knew exactly the issue that was the problem we had with the truck. More

by rdebella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Apr 20, 2023 -

Hartford Toyota responded

Thank you! Hugo and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Apr 22, 2023 -

rdebella responded

We will be taking our vehicle to the dealer from now on!!

April 19, 2023

Omar did a fantastic job! He kept me updated on the status of my car as it was being built all the way until it reached him at the dealership. He also spent well over 2 hours More

by Tammygrillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Richard McAllister, Jr., Omar Rivera
Apr 19, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Tammy, and we're happy to hear that Omar and our team met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

April 19, 2023

I am very disappointed with this service I have been doing my oil change here since 2007 and on March 28 2023 I brought my car in for oil change only to hear the oil pan was rotted and I could not get a More

by Slakorsah75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Muniz
Apr 22, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

April 16, 2023

The process was smooth and everyone who helped us including Omar were super sweet and polite More

by colga913
Recommend Dealer
Yes
Employees Worked With
Omar, sorry for the other two but they were nice
Apr 16, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

April 15, 2023

Muy buena atención al cliente. Jeanette García fue muy cordial y cortes. Estoy muy complacida con su servicio en español. More

by Dalymariessantiago34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
Apr 16, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Jeanette! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

April 13, 2023

Very thorough explanation of car issues. Provided customer with video and written descriptions of vehicle concerns including recall notice for the model year. Also quite helpful when offeri More

by Weavd111@gmail.com
Recommend Dealer
Yes
Employees Worked With
Bo Myta, but you already knew that. Right?
Apr 14, 2023 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

April 11, 2023

Great service everytime I go. I will recommend this place to others. Thank you. Have a great day More

by Marcelo Vega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Mike Wells, Janice Acosta, Estelle Percoski
Apr 11, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

April 10, 2023

Understanding and on time. I always go here for my services. I highly recommend this place More

by iluobeuduebor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot, Janice Acosta
Apr 11, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

April 09, 2023

Good customer service, they're very pleasant, also Surrounding areas are very clean and comfortable . More

by verona_jeffrey52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (5), Henry Montgomery
Apr 10, 2023 -

Hartford Toyota responded

Thank you for taking the time to leave us a review. We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

Apr 10, 2023 -

verona_jeffrey52 responded

You're welcome

April 07, 2023

This dealership is one of the best they give good customers service honest and makes I feel at home More

by Norma wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Hugo Muniz, Janice Acosta
Apr 07, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

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