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Hartford Toyota

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,802 Reviews
At the foundation, or should we say chassis, of Hartford Toyota Superstore is a desire to bring drivers in the greater Hartford area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Toyota models such as the Camry, Prius, Corolla, Highlander and Sienna, and mint-condition used cars.
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135 West Service Road

Hartford, CT

06120

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Showing 3,802 reviews

March 02, 2023

Jennifer was an awesome sales consultant. Entire dealership from Autumn connecting us to our vehicle to the greeter at the door to Jen walking us through the steps of getting to know about t More

by MayfieldMayhemTwins
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jennifer, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

Helpful
March 02, 2023

Had an amazing experience here, Jen was very helpful and made me feel comfortable while buying a new car. I would definitely recommend coming here. More

by Giavannabrunelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Jennifer here at Hartford Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Helpful
March 02, 2023

Jennifer provided us with good customer service. We ended up selecting a nice used Camry. Everything went smoothly and we would come back. More

by alex.dzialo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. I'm glad to hear that Jennifer was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

Helpful
March 02, 2023

Great service as always. Hugo was professional and helpful. Never disappointed at Hartford Toyota. Keeping my RAV4 safe & sound. More

by pamelahofsass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Hartford Toyota responded

Thank you for the kind words for Hugo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

Helpful
February 28, 2023

Dealer was prompt and professional. They didn’t play games and keep us there for hours doing paperwork. More

by ryan.mayfield
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Glidewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business, Ryan, and hope to see you again soon! The Team at Hartford Toyota

Helpful
February 28, 2023

Great experience. Full transparency and no hassles. From start to finish and easy and enjoyable experience More

by Davidssamuels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well, David. We truly appreciate your feedback! The Team at Hartford Toyota

Helpful
February 28, 2023

I always get good service there. They seem to do a nice job. They keep me informed on price, progress, and they work with you on what service can be deferred until the next appoint More

by JohnnymikeCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estelle Percoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

Helpful
February 26, 2023

They work with professional attitude , all work done with promises and on paper they give to the customers More

by thihoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

Helpful
February 24, 2023

Service was terrible. They had me come in and my car wasn’t ready they could’ve had a rental already, but they didn’t More

by Jtorres8068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
February 23, 2023

If I could give Omar a 10 star review I would. He was awesome to work with. Very responsive with e-mails and phone calls. Highly recommend Omar. The Hartford Toyota dealership was a pleasure to wo More

by stephjanis76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Feb 23, 2023 -

stephjanis76 responded

Highly recommend

Helpful
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