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Hartford Toyota

Hartford, CT

4.6
3,857 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,857 reviews

May 18, 2023

Extremely professional staff, helped through every step of the buying process with complete transparency and no shady stuff. More

by mcentirelucas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
May 19, 2023 -

Hartford Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

May 17, 2023

Always courteous. Keep you informed. Very timely. That's why I keep going back there. More

by Freedom23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Mike Wells, Janice Acosta
May 18, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

May 16, 2023

The team was attentive and on point. They took their time through the whole process and explained processes that were not explained to me by another Toyota dealer. This will be my go to More

by Orlando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez, Kaleb Desvignes
May 17, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

May 16, 2023

Very surprised I had to prepay for parts for service call. I’ve had all service for vehicle done by you. More

by Hdj10.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
May 17, 2023 -

Hartford Toyota responded

Thank you for your feedback, and please don't hesitate to reach out to us directly if you have any questions or concerns! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

May 15, 2023

The service was excellent. Done quickly and well. Great communication throughout and got us back on the road. More

by apayzant
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
May 16, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. Glad we were able to get you back on the road. The Team at Hartford Toyota

May 14, 2023

Customer service was hard to get through on the phone so I went don't need to make an appointment and was excellent excellent I can say guys and ladies in the store front thank you More

by Bernadinewilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mojsa, Orion Pickham, Matt Ford
May 15, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

May 14, 2023

Jennifer Glidewell was great to deal with. She is informed, efficient and trustworthy. It was a pleasure. When we called to make a change in the leasing agreement she was very accommodating. A More

by reil0609
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell, Andie Montanez
May 15, 2023 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that Jennifer had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

May 13, 2023

This dealership is generally very good. I am a long time customer of this location. My latest visit wasn't the best, but I will be back. More

by Stklos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
May 14, 2023 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

May 13, 2023

Amazing! ! Staff great super helpful and professional Omar Rivera and Bri were terrific. I have referred anyone who is interested in buying car to Hartford Toy More

by yliana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera
May 14, 2023 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that Omar and Brianna had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

May 12, 2023

Efficient and professional Pleasure to come in and spend the time Great place to be More

by PatPremierbuilding
Recommend Dealer
Yes
Employees Worked With
Janice
May 14, 2023 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

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