
Hartford Toyota
Hartford, CT
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When I brought my car in the service manager (Bo)? Was very nice and helpful. Before the car went I I purchased a replacement hubcap and either handed it to him or I placed it on the front seat. It Was very nice and helpful. Before the car went I I purchased a replacement hubcap and either handed it to him or I placed it on the front seat. It now sits in the back until I can get someone to install it for me; I couldn’t. In my business I and we pride ourselves on our service. We anticipate and go the extra mile for our clients. You and yours slipped under that bar. More
I really liked working with Roy! He kept me updated throughout the time my car was being worked on. I’m so glad he was there and not Janice Acosta. Janice was rude and disorganized w He kept me updated throughout the time my car was being worked on. I’m so glad he was there and not Janice Acosta. Janice was rude and disorganized while setting up my service. She had to cancel the original date of service and then told me I had to figure out how to get my vehicle to Toyota in Hartford. I was very disappointed with her and choose NOT to go through her again. When I asked to speak to management she became very defensive! More