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Hartford Toyota

Hartford, CT

4.6
3,857 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,857 reviews

May 30, 2023

Very professional and efficient! I really appreciated how smoothly everything went! Thank you very much!! More

by pccmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Olvera
May 31, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

May 28, 2023

The service was excellent and Jennifer was very attentive and helpful. I would recommend her to my friends More

by powellgregory955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
May 29, 2023 -

Hartford Toyota responded

Thank you, Gregory, for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

May 28, 2023

When I brought my car in the service manager (Bo)? Was very nice and helpful. Before the car went I I purchased a replacement hubcap and either handed it to him or I placed it on the front seat. It More

by Rmeehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Myta
Jun 01, 2023 -

Hartford Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

May 25, 2023

Bo was very informative & patient. Answered all my questions and explained all repairs in full. More

by Gsammy124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
May 26, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Bo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

May 25, 2023

I really liked working with Roy! He kept me updated throughout the time my car was being worked on. I’m so glad he was there and not Janice Acosta. Janice was rude and disorganized w More

by Carpio81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy , Janice Acosta
May 26, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with Roy, Janice, and our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

May 25, 2023

The person that attended to me was very helpful I think his name is hector if am not mistaken More

by Jubies2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
May 26, 2023 -

Hartford Toyota responded

Jubies, Thank you! Hugo and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

May 23, 2023

Thank you for going above and beyond to rectify my issue with my Corolla. Appreciate the help. More

by ejasselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
May 24, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

May 23, 2023

Very good service so nice that people during so good job thank you very much More

by Nora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera
May 24, 2023 -

Hartford Toyota responded

Thank you, Nora, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

May 23, 2023

Jeannette,Brianna,Omar are the best! !! Great experience with them!!!! I am telling everybody, great!!! More

by jramos7943
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay, Omar Rivera
May 24, 2023 -

Hartford Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

May 26, 2023 -

jramos7943 responded

Jeannette, Bri and Omar were great! Wonderful dealing with them!

May 19, 2023

First time here. All seemed smooth. Janice A was great and courteous. Hope for a great upcoming relationship. More

by LanyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
May 19, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

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