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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,832 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,832 reviews

June 15, 2023

Great communication. Prompt and efficient Clean facility and everything was explained clearly. Made me aware of money saving program. More

by Lagarcia24
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 15, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

June 14, 2023

Great customer service, always trying to find the best deal for the customer and making sure their customers are satisfied More

by marybella1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root
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Jun 14, 2023 -

Hartford Toyota responded

Marybella, Thank you so much for your wonderful review! We are thrilled that Ben and Brianna had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 13, 2023

Steve Elliot is a very trustworthy service representative, pays attention to detail and gets the job done right! More

by s.elliot85
Recommend Dealer
Yes
Employees Worked With
Steve Elliot
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Jun 13, 2023 -

Hartford Toyota responded

Thanks for sharing your experience with Hartford Toyota. Steve and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

June 13, 2023

Good experience and they answered all my questions about the car. I would recommend here. More

by nicole
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Ben Root
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Jun 14, 2023 -

Hartford Toyota responded

Nicole, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

June 13, 2023

Great experience. Staff was detailed and efficient, walked me through the process with clear expectations. More

by Rdq4Vv7Cyb
Recommend Dealer
Yes
Employees Worked With
Andie
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Jun 14, 2023 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

June 09, 2023

Expensive items to service. Such as filters 100.00. Battery. 200.00 oil 125.00. More

by Frandoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
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Jun 11, 2023 -

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

June 08, 2023

Rick McCallister & Omar Rivera are the easiest people in the world to work with during the lease of my new vehicle. I would highly recommend them to anyone! More

by rand1527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich McAllister, Omar Rivera
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Jun 08, 2023 -

Hartford Toyota responded

Congratulations on your new vehicle! We are so glad that Rick and Omar had the opportunity to work with you, and that they could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Team at Hartford Toyota

June 08, 2023

The service manager took case urgent and my problem was solved with in one hour she is really good manager. More

by tanweers.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
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Jun 08, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

June 07, 2023

They do Excellent work, and very pleasant workers . Comfortable waiting area, and they washed my car! More

by Pat D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Jun 08, 2023 -

Hartford Toyota responded

Pat, thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

June 02, 2023

Always courteous and keep me informed while I wait in their comfortable waiting room which is roomy. More

by Keirvine48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Jun 02, 2023 -

Hartford Toyota responded

We are very happy to hear Janice provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

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