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Hartford Toyota

Hartford, CT

4.6
3,857 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,857 reviews

July 11, 2023

Five minutes after I left the dealership, my lights turned back on that was supposed to be resolved, and my rear view dash cam is now not working, so I was not happy at all with the service More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Jul 15, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

July 11, 2023

It was a pleasure working with Jen. She was very helpful, professional and got me the car I wanted. More

by hhatch18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell
Jul 12, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jen delivered such a great experience! The Team at Hartford Toyota

July 08, 2023

Great experience! Omar was informative and helpful but never pushy. Everyone in the dealership was nice and friendly. 5 stars!! More

by scrumpie81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell, Omar Rivera, Andie Montanez
Jul 09, 2023 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that Omar had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

July 08, 2023

Excellent service! This Hartford Toyota dealer has a quick and very professional Customer Service response. I went for a car service. The Service Department does an exc More

by Romeros_Aby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Jul 09, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 06, 2023

Yo siempre confio en ustedes tanto como los mecanicos y El personal como Janice que me atendio con gran professional que conoce muy bien su trabajo, para mi estoy muy contento ya que mi truck quedo muy Bi More

by magda.zepeda345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Janice Acosta
Jul 09, 2023 -

Hartford Toyota responded

Thank you for the kind words for Janice and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

July 05, 2023

We received reasonably fast and very efficient service. We were very pleased with our service. More

by gschertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Jul 06, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you efficiently. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

July 05, 2023

They were all very professional and knowledgeable of the vehicles. The whole sales staff was great! The building was clean and comfortable and I would recommend them 1,000 %! More

by sandymarcks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliezer Valdes, Andie Montanez, Emarkh Bayramov
Jul 06, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

July 04, 2023

First able I just wanna say that yah as a word wide company, you should hire more employees like OMRA, his was a perfect kind and the best to deal with..i give him a 100% rate..👍💯💯💯💯💯 More

by Boxingf37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Jul 04, 2023 -

Hartford Toyota responded

Thank you so much for your kind words for Omar, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

July 02, 2023

Great customer service, listen to you, you get exactly what you want. The product sells itself, so no pressure sales. More

by mayraquequi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Andie Montanez, Ben Root
Jul 03, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 01, 2023

Hartford Toyota gives great service when you have to take your car there. The staff in the service department is excellent. More

by Gordon.Jackie17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Jul 03, 2023 -

Hartford Toyota responded

Jackie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

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