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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,832 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,832 reviews

June 29, 2023

People are very supportive and helpful. I have one issue though. My garage door is not connected. I called them but still not sorted More

by ashu_34885
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Pat Esposito, Andie Montanez
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Jun 30, 2023 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! It was a pleasure having you at the dealership. We appreciate your review! Please call us regarding your garage door. I'm sure that we can help with that! The Team at Hartford Toyota

June 28, 2023

Courtesy, promptness, good job, detailed explanation of what services your car got. Good car wash!! More

by Pacoperu7779
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Janice Acosta
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Jun 29, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 28, 2023

Omar Rivera was the consummate professional. He was personable and extremely thorough explaining all the details of my new Rav4Prime. I never felt pressure from him and I never felt I was bein More

by bob
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy in the business office concluded the purchase professionally., Omar Rivera
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Jun 29, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Omar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bob, please let us know. The Team at Hartford Toyota

June 27, 2023

Jenn was outstanding I got a great deal The truck they had in stock was perfect More

by clancyb101
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell, Andie Montanez
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Jun 28, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Jenn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck, and don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

June 27, 2023

The detailing service was incomplete initially. I brought it back to fix the items that were missed and it still was not up to par. This will be my last complaint on the matter. I'll never use this More

by Tcummins0709
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Felix was very nice and tried to accommodate me. However he wasn't the one performing the service.
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Jul 01, 2023 -

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

June 26, 2023

Janice Acosta helped me right away and I was happy when less than I was out in a professional way. More

by tanweers.email
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
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Jun 26, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Janice delivered such a great experience! The Team at Hartford Toyota

June 23, 2023

Awesome, great place. The work was done in a timely. Bo the service rep was on point!! More

by danoj1906
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Report | Print
Jun 25, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Bo was able to help, and we hope to see you again! The Team at Hartford Toyota

June 21, 2023

Had a wonderful experience with Omar and Brianna. Omar was able to locate the car that I wanted. More

by yvonne0051
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
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Jun 22, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team, Yvonne. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

June 20, 2023

Flawless service. Well organized. Would recommend to all my peeps. Looking forward to the next service More

by Herrera1333
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
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Jun 21, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

June 20, 2023

Steve Elliot is an EXCELLENT service advisor. He listens and advises. He explains and answers questions. I will continue to seek him out . More

by Davec024
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris(the mechanic), Stephen Elliot
Report | Print
Jun 21, 2023 -

Hartford Toyota responded

Thanks, Dave, for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

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