Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,857 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

Directions

By Type

Showing 3,857 reviews

August 04, 2023

Love the lobby set up - there is Wi-Fi, coffee machine, etc. I can set up and work while I wait for the car work. It’s very efficient for me. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Stephen Elliot
Report | Print
Aug 04, 2023 -

Hartford Toyota responded

It has been a pleasure serving you, Alex. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota; we look forward to having you as a valued customer for many years to come. The Team at Hartford Toyota

August 03, 2023

Easy process, cheery team. Had the car (model/trim/color) we wanted when we wanted it. Price was higher than I expected but got what we wanted. More

by Ad3597
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jeannette Garcia, Brianna (Bri) Garay
Report | Print
Aug 04, 2023 -

Hartford Toyota responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new purchase! Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

August 03, 2023

I was extremely impressed with everyone I worked with at Hartford Toyota. The Sales Manager Rich McAllister was exceptional as was Salesman Ebby, who showed my wife and I how to operate all the controls in More

by Glenn Levasseur
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Richard McAllister, Jr., Bo Myta, Brianna (Bri) Garay, Emarkh Bayramov
Report | Print
Aug 04, 2023 -

Hartford Toyota responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your five-star rating. Congratulations on your new purchase, Glenn! We look forward to serving you for years to come. The Team at Hartford Toyota

August 01, 2023

They couldn’t help me for the second time will never go there again. A waste of time and gas More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Report | Print
Aug 03, 2023 -

Hartford Toyota responded

KJ, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Hartford Toyota

August 01, 2023

I was taken right in. Steve explained the issues with my car. I was happy with my experience. More

by Lowenstein62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Aug 02, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. Steve and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 30, 2023

The sales team was wonderful Omar was very informative and helped us along the way of the process and was super accommodating with our schedule More

by Bob kal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Report | Print
Jul 31, 2023 -

Hartford Toyota responded

Thank you, Bob, for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Omar was able to help, and we hope to see you again! The Team at Hartford Toyota

July 30, 2023

Indisputably the most incredible customer service I may have ever received my life. Thank you for eveything! More

by secret77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Emarkh Bayramov
Report | Print
Jul 30, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 29, 2023

The service agent, Bo Myra, was excellent; gave us timely follow up and wise advice. More

by Tl68Jhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Report | Print
Jul 30, 2023 -

Hartford Toyota responded

Thank you for the kind words for Bo in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

July 29, 2023

Very good communication between my advisor and me. Tech video was very nice as well very attentive More

by SKChiarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Jul 30, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

July 28, 2023

Amazing service, they made sure I understood everything, and helped my find the best car for me. Very fast process honestly wouldn’t mind doing it again. More

by L.Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
Report | Print
Jul 30, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

1
...
46
47
48
...
386