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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,832 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,832 reviews

July 14, 2023

Really satisfied with the speed and service and very impressed with the video. Hartford Toyota did a great job with my check up and they washed my car perfectly. Thanks again. More

by Egcrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Janice Acosta
Report | Print
Jul 14, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

July 14, 2023

Dry good customer service. The service person followed up though until issues resolved. That’s what I call cust. Sastifaction More

by Filipkowsae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar- from sales, Hugo Muniz
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Jul 14, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

July 14, 2023

Thank you for your attention and your attitude. I found what I wanted. Thanks for everything More

by callao59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Report | Print
Jul 14, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

July 13, 2023

Easy online appointments and good, thorough service on my vehicles. All Service Reps have been helpful. More

by Hyamase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Report | Print
Jul 14, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

July 12, 2023

Although it was a bit of a wait, I still would recommend your office. Excellent More

by Georgianaredway
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Report | Print
Jul 12, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business, Georgiana, and hope to see you again soon! The Team at Hartford Toyota

July 11, 2023

Five minutes after I left the dealership, my lights turned back on that was supposed to be resolved, and my rear view dash cam is now not working, so I was not happy at all with the service More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Report | Print
Jul 15, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

July 11, 2023

It was a pleasure working with Jen. She was very helpful, professional and got me the car I wanted. More

by hhatch18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell
Report | Print
Jul 12, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jen delivered such a great experience! The Team at Hartford Toyota

July 08, 2023

Excellent service! This Hartford Toyota dealer has a quick and very professional Customer Service response. I went for a car service. The Service Department does an exc More

by Romeros_Aby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Report | Print
Jul 09, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

July 08, 2023

Great experience! Omar was informative and helpful but never pushy. Everyone in the dealership was nice and friendly. 5 stars!! More

by scrumpie81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell, Omar Rivera, Andie Montanez
Report | Print
Jul 09, 2023 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that Omar had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

July 06, 2023

Yo siempre confio en ustedes tanto como los mecanicos y El personal como Janice que me atendio con gran professional que conoce muy bien su trabajo, para mi estoy muy contento ya que mi truck quedo muy Bi More

by magda.zepeda345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Janice Acosta
Report | Print
Jul 09, 2023 -

Hartford Toyota responded

Thank you for the kind words for Janice and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

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