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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,857 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,857 reviews

August 28, 2023

Clean dealership, kaleb was excellent, we had a pleasant experience , except for one person, who I forgot their name More

by fraz267
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Kaleb Desvignes
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Aug 28, 2023 -

Hartford Toyota responded

Thank you so much for your kind words for Kaleb, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

August 28, 2023

Everyone was very nice, always had a smile and always egnolized you as you walked by. More

by hcssms7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Ben Root
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Aug 28, 2023 -

Hartford Toyota responded

Thank you for your very kind review. Andie, Ben, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

August 27, 2023

I went to pick up my truck late around 6:04pm to be exact . I am a nurse and the hospital was very busy, I took a Lyft with my little son to Toyota. The customer rep was very very rude cursing that I have to More

by Stacy bennett
Recommend Dealer
No
Employees Worked With
I do not know the 6:04 pm guy name but he got a 0 star
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Aug 30, 2023 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Hartford Toyota

August 26, 2023

Help me get the car i wanted the same day. Rene was able to answer all my questions More

by Beija4ever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix, Brianna (Bri) Garay, Rene Fernandez
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Aug 27, 2023 -

Hartford Toyota responded

Thank you so much for your kind words for Rene, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! The Team at Hartford Toyota

August 24, 2023

Good service always take my car there very happy with service everytime I take it there More

by Lotero2569
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Hugo Muniz, Janice Acosta
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Aug 25, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 23, 2023

Was, patient, friendly, nice, very knowledgeable, understandable, and the place was very clean and comfortable. More

by Jones8995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ovile
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Aug 24, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 22, 2023

They all did everything to get me the price on my new vehicle thanks guys More

by bgibb1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Pat Esposito, Andie Montanez
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Aug 23, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

August 22, 2023

From vendor to management they are amazing people who like to understand the situations and help to find the correct car for you. Highly recommend!!!! More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Brianna (Bri) Garay, Omar Rivera
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Aug 23, 2023 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Karen, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

August 22, 2023

Customer Service personal are easy to deal with. In was in and out in less than an hour. More

by Kfmilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
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Aug 23, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

August 21, 2023

Very good service. My car performance improved much better after I received the excellent service More

by Jasperhenry47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Mike Wells, Hugo Muniz, Janice Acosta, Estelle Percoski
Report | Print
Aug 21, 2023 -

Hartford Toyota responded

Jasper, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

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