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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,832 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,832 reviews

August 06, 2023

Good customer service. Never have had an issue with this dealership. No complaints on my end More

by Miford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Chris Mojsa, Bo Myta, Matt Ford
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Aug 10, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

August 04, 2023

Janice is a very nice person to work with. Thank you. She was competent professional,and kind, I would like to work with her amytime. More

by Swatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
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Aug 04, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with Janice and our team, and we look forward to working with you again. The Team at Hartford Toyota

August 04, 2023

Great service, people and ambience. Communication is good you're aware of the process quickly More

by Herrera1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Janice Acosta
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Aug 04, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

August 04, 2023

They are very prompt and professional. Keep you updated on status of car and if any issued More

by Lynnedmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
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Aug 04, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota, Lynne. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

August 04, 2023

Nice peaceful dealership. Love my cute CHR. Thank you so much for the excellent customer service. More

by Robinwallace1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix, Kaleb Desvignes
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Aug 04, 2023 -

Hartford Toyota responded

It has been a pleasure serving you, Robin. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new purchase! Thank you for choosing Hartford Toyota; we look forward to having you as a valued customer for many years to come. The Team at Hartford Toyota

August 04, 2023

Love the lobby set up - there is Wi-Fi, coffee machine, etc. I can set up and work while I wait for the car work. It’s very efficient for me. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Stephen Elliot
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Aug 04, 2023 -

Hartford Toyota responded

It has been a pleasure serving you, Alex. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota; we look forward to having you as a valued customer for many years to come. The Team at Hartford Toyota

August 03, 2023

Easy process, cheery team. Had the car (model/trim/color) we wanted when we wanted it. Price was higher than I expected but got what we wanted. More

by Ad3597
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jeannette Garcia, Brianna (Bri) Garay
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Aug 04, 2023 -

Hartford Toyota responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new purchase! Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

August 03, 2023

I was extremely impressed with everyone I worked with at Hartford Toyota. The Sales Manager Rich McAllister was exceptional as was Salesman Ebby, who showed my wife and I how to operate all the controls in More

by Glenn Levasseur
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Richard McAllister, Jr., Bo Myta, Brianna (Bri) Garay, Emarkh Bayramov
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Aug 04, 2023 -

Hartford Toyota responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We truly appreciate your five-star rating. Congratulations on your new purchase, Glenn! We look forward to serving you for years to come. The Team at Hartford Toyota

August 01, 2023

They couldn’t help me for the second time will never go there again. A waste of time and gas More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Report | Print
Aug 03, 2023 -

Hartford Toyota responded

KJ, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Hartford Toyota

August 01, 2023

I was taken right in. Steve explained the issues with my car. I was happy with my experience. More

by Lowenstein62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Aug 02, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. Steve and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

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