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Hartford Toyota

Hartford, CT

4.6
3,856 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,856 reviews

September 20, 2023

Easiest car buying experience i ever had. Jennifer Glidewell did an amazing job of walking us thru this car buying and trade in experience. Smooth deal thru and thru More

by nlajoie77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Sep 20, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! The Team at Hartford Toyota

September 20, 2023

I been with this dealer for long time but this time was really bad because the mechanic didn’t do his job right and put my life in danger he forgot to tighten up a screw on the brakes lines so I lost all t More

by Fedy72002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Myta
Sep 23, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

September 20, 2023

Great buying experience. Prompt response and updates on delivery. Were reachable and also very detailed on add ons and options. 1/31 - Reducing the rating for the referral More

by keshav.banyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root
Sep 20, 2023 -

Hartford Toyota responded

Keshav, Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Jan 31, 2024 -

keshav.banyal responded

1/31 - Please update on the above experience. At least you can call back after so many calls or message back.

September 19, 2023

Worked with me and got me a good deal on the exact car I wanted for a good price. More

by camburnsmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emarkh Bayramov
Sep 19, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Emarkh and our team were able to help, and we hope to see you again! The Team at Hartford Toyota

September 19, 2023

Kaleb wax by far the best car salesperson I have worked with I. My 40 years of buying cars. He was friendly, courteous, knowledgeable and most of all honest which to me is key. A rare trait for a car sales More

by swmandeville
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaleb Desvignes
Sep 20, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Kaleb and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Team at Hartford Toyota

September 19, 2023

Efficient, punctual,helpful. Service has always been excellent. In and out of the center in an hour. More

by Nasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Sep 20, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

September 19, 2023

Service department is very good. Would have appreciated a heads up from the sales department last November before picking up the RAV4 that it only had one smart key. We only found ou More

by Jaroulier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot
Sep 20, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

September 18, 2023

It was fast and easy and did not have to wait for a long time. More

by Carlos
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Sep 19, 2023 -

Hartford Toyota responded

Thank you, Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

September 16, 2023

Service representative was excellent. Best experience ever. I highly recommend these guys for all your service/sales needs. More

by TitiJany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Rich McAllister, Richard McAllister, Jr., Chris Mojsa, Orion Pickham, Matt Ford, Pat Esposito, Mike Wells, Hugo Muniz, Janice Acosta
Sep 18, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

September 14, 2023

Wonderful service and a great experience overall. I would highly recommend and come back soon. More

by Mikerubano13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Sep 15, 2023 -

Hartford Toyota responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

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