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Hartford Toyota

Hartford, CT

4.6
3,830 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

August 30, 2023

Jeanette and Brianna were the ones helping me find a new car and they were very nice about it. More

by Jf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Omar Rivera, Andie Montanez
Aug 31, 2023 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

August 29, 2023

Pleasant service staff, fast service , I was out in an hour. Would recommend the dealership More

by Zenbojko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Aug 29, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

August 29, 2023

Amazing sales people Knowledgeable Respectful Easy to work with Was a pleasure to purchase my car there More

by Mikelin4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Ben Root, Kaleb Desvignes
Aug 29, 2023 -

Hartford Toyota responded

Here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

August 28, 2023

Everyone was very nice, always had a smile and always egnolized you as you walked by. More

by hcssms7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Ben Root
Aug 28, 2023 -

Hartford Toyota responded

Thank you for your very kind review. Andie, Ben, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

August 28, 2023

Clean dealership, kaleb was excellent, we had a pleasant experience , except for one person, who I forgot their name More

by fraz267
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Kaleb Desvignes
Aug 28, 2023 -

Hartford Toyota responded

Thank you so much for your kind words for Kaleb, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

August 27, 2023

I went to pick up my truck late around 6:04pm to be exact . I am a nurse and the hospital was very busy, I took a Lyft with my little son to Toyota. The customer rep was very very rude cursing that I have to More

by Stacy bennett
Recommend Dealer
No
Employees Worked With
I do not know the 6:04 pm guy name but he got a 0 star
Aug 30, 2023 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Hartford Toyota

August 26, 2023

Help me get the car i wanted the same day. Rene was able to answer all my questions More

by Beija4ever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix, Brianna (Bri) Garay, Rene Fernandez
Aug 27, 2023 -

Hartford Toyota responded

Thank you so much for your kind words for Rene, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! The Team at Hartford Toyota

August 24, 2023

Good service always take my car there very happy with service everytime I take it there More

by Lotero2569
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Hugo Muniz, Janice Acosta
Aug 25, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 23, 2023

Was, patient, friendly, nice, very knowledgeable, understandable, and the place was very clean and comfortable. More

by Jones8995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ovile
Aug 24, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 22, 2023

They all did everything to get me the price on my new vehicle thanks guys More

by bgibb1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Pat Esposito, Andie Montanez
Aug 23, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

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