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Hartford Toyota

Hartford, CT

4.6
3,832 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,832 reviews

September 08, 2023

Brought truck in with known speedometer issue and was upsold on other issues that were not my concern. Oil was changed, service receptionist was nice but main concern ignored and offered to be charged a More

by mcalderone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Sep 12, 2023 -

Hartford Toyota responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

September 08, 2023

Omar was excellent at explaining everything and making the process smooth! Thank you for all your help More

by Harveylianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera
Sep 08, 2023 -

Hartford Toyota responded

Thank you so much for choosing Hartford Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! The Team at Hartford Toyota

September 07, 2023

Had a great experience my salesman Emrakh was very helpful and very communicative I could not be happier. More

by olds88tmc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emarkh Bayramov
Sep 08, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Emarkh was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

September 06, 2023

The best dealership always has nice cars for the best price I can always find what I want. More

by alicia4116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Henry Montgomery, Brianna (Bri) Garay, Rene Fernandez
Sep 06, 2023 -

Hartford Toyota responded

Thank you, Alicia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

September 05, 2023

i had a good experience. I will definitely come back for future vehicle purchases and refer others. More

by JoAnne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Brianna (Bri) Garay, Andie Montanez, Kaleb Desvignes
Sep 06, 2023 -

Hartford Toyota responded

Thanks, JoAnne, for sharing your thoughts about your experience with Hartford Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

September 01, 2023

Jen was amazing to work with and super knowledgeable! Was able to get most of my documents done prior to coming into the dealer. The best car buying experience I've ever had. Will be buying from Jen and More

by barryeblake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell, Andie Montanez
Sep 01, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

September 01, 2023

I’ve been a loyal customer of Hartford Toyota for many years and when it came time to buy a new car Jenn helped me every step of the way. She’s knowledgeable, professional, and has a great sense of humor. More

by ashapiroesq
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Sep 01, 2023 -

Hartford Toyota responded

Thank you so much for choosing Hartford Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! The Team at Hartford Toyota

August 31, 2023

The representative is professional and explains the diagnosis of the vehicle accurately. The replacement parts for the vehicle are of excellent quality and long-lasting. More

by elpucho0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Aug 31, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 31, 2023

Did what I asked for and knew I was waiting so they went above and beyond to have the car serviced asap More

by Dennisbenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Aug 31, 2023 -

Hartford Toyota responded

Thank you, Dennis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

August 31, 2023

Had a fantastic experience buying my vehicle from Hartford Toyota Superstore. Jen is great to work with. Jen answered all my questions and made car buying a worry-free experience. I also feel that I More

by JeanTrepanier78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Aug 31, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jennifer provided such a great experience! The Team at Hartford Toyota

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