Hartford Toyota
Hartford, CT
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Brought truck in with known speedometer issue and was upsold on other issues that were not my concern. Oil was changed, service receptionist was nice but main concern ignored and offered to be charged a upsold on other issues that were not my concern. Oil was changed, service receptionist was nice but main concern ignored and offered to be charged additional diagnostic hourly rate. I gave the solution no diagnostics were needed. This is why dealerships don't actually fix vehicles anymore. More
i had a good experience. I will definitely come back for future vehicle purchases and refer others. I will definitely come back for future vehicle purchases and refer others. More
Jen was amazing to work with and super knowledgeable! Was able to get most of my documents done prior to coming into the dealer. The best car buying experience I've ever had. Will be buying from Jen and Was able to get most of my documents done prior to coming into the dealer. The best car buying experience I've ever had. Will be buying from Jen and Hartford Toyota going forward and would recommend Jen to anyone! Had to give her a hug at the end b/c it was such a smooth experience! More
I’ve been a loyal customer of Hartford Toyota for many years and when it came time to buy a new car Jenn helped me every step of the way. She’s knowledgeable, professional, and has a great sense of humor. years and when it came time to buy a new car Jenn helped me every step of the way. She’s knowledgeable, professional, and has a great sense of humor. Who thought buying a car could be fun! More
The representative is professional and explains the diagnosis of the vehicle accurately. The replacement parts for the vehicle are of excellent quality and long-lasting. diagnosis of the vehicle accurately. The replacement parts for the vehicle are of excellent quality and long-lasting. More
Had a fantastic experience buying my vehicle from Hartford Toyota Superstore. Jen is great to work with. Jen answered all my questions and made car buying a worry-free experience. I also feel that I Hartford Toyota Superstore. Jen is great to work with. Jen answered all my questions and made car buying a worry-free experience. I also feel that I got a great value and was offered a high level of customer service. Highly recommend going to Jen and Hartford Toyota Superstore if you're in the market for a new or slightly used vehicle. Plus, she has a huge candy drawer ! More