Back

Hartford Toyota

Hartford, CT

4.6
3,844 Reviews

135 West Service Road

Hartford, CT

06120

Directions

By Type

Showing 3,844 reviews

July 01, 2024

Exceptional customer service from start to finish, information about services presented in a professional manner More

by Cam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Omar Rivera
Jul 01, 2024 -

Hartford Toyota responded

Thank you for your very kind review, Cam. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

June 24, 2024

Jenn Glidewell helped with my 2025 Camry, very patient with questions and always prompt communication. More

by JZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Jun 24, 2024 -

Hartford Toyota responded

It's great to hear that Jenn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 22, 2024

I always have pleasant experiences when servicing my car there. I would recommend the department to others. More

by klakotko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
Jun 24, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

June 22, 2024

Nothing but problems from start to finish. We have tried, expressing our concerns and no one has responded. More

by fastcarsgt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard McAllister, Jr., Jim Webster, Brian Dickey, Nuno Miranda
Jun 27, 2024 -

Hartford Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

June 20, 2024

The people at Hartford Toyota were absolutely wonderful! The facility is clean, handicap, accessible, and very high-tech when it comes to determining if there any issues with your vehicle. Can’t say enough More

by gifmasil6402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot
Jun 21, 2024 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 18, 2024

Janice, Outstanding. Knowledgeable. Friendly. Grateful. Very experienced. Great customer service. Understanding. Attentive. Kind. Skillful. Happy. More

by chitrailblazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Jun 19, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with Janice and our team. We're glad to hear Janice delivered such a great experience! The Team at Hartford Toyota

June 18, 2024

My car buying experience at Hartford Toyota was great. My salesperson, Jennifer Glidewell was very knowledgeable and made the experience nice and easy. More

by JenBob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell, Nuno Miranda
Jun 18, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

June 18, 2024

Got right in and out in a short time. Big thanks to Mike Wells service. More

by Mcvicer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Jun 18, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our service team, and we look forward to working with you again. The Team at Hartford Toyota

June 15, 2024

They marked down the wrong mileage for my service on my carfax, the advisor slammed his hands on the desk when asked about my vehicle status. They tried to charge me for something when I have a warranty an More

by schreck.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Muniz
Jun 20, 2024 -

Hartford Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Ryan. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

June 13, 2024

Was the only local dealer to respond to my new vehicle request, Olivia on the sales team was very helpful and efficient. More

by Prota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Paine Sales, Brianna (Bri) Garay
Jun 14, 2024 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that Olivia had the opportunity to provide you with great service. We thank you for choosing Hartford Toyota! The Team at Hartford Toyota

...
4
...