Hartford Toyota
Hartford, CT
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This is our 3 lease with Hartford Toyota and, as usual, we felt we were treated with respect and honesty. From the time we walked in the door we never felt pressured or hurried. The paper work at pick up we felt we were treated with respect and honesty. From the time we walked in the door we never felt pressured or hurried. The paper work at pick up was not confusing or rushed. We excpect to return at end of this lease to the same great service. More
The dealership was very accommodating in quickly volunteering to send me pics of the car when I was only making a phone inquiry about it. When unsure if they would be sending the pics to the right p volunteering to send me pics of the car when I was only making a phone inquiry about it. When unsure if they would be sending the pics to the right place, they immediately contacted me to try & be sure. When they couldn't reach me, they did their best anyway & succeeded w/ correctly documented info. that I'd given them on the phone. Later, the Business Mgr. worked well w/ making a deal on the car w/ me. The salesperson he assigned me to once I showed up to see, test drive & buy the car has been very pleasant & professional. Others that I've dealt w/, from the receptionist to 'the finance guy' to the cust. svc. mgr. have all been very friendly & professional. I would go back again. More
tERRIBLE TRIED TO RAISE PRICE AT CLOSINGS. Then pretended to except cancelation and next day refuseed to give refunds. Beleive nothing that they say. Promises disappear pretended to except cancelation and next day refuseed to give refunds. Beleive nothing that they say. Promises disappear More
My experience with Hartford Toyota was excellent. Luis and Chris made the entire process easy from start to finish. I would do business there again in a heartbeat and highly recommend this dealership. and Chris made the entire process easy from start to finish. I would do business there again in a heartbeat and highly recommend this dealership. More
I purchased a 2011 Toyota Sienna minivan from Hartford Toyota. I first went to Lynch Toyota in Manchester and had a negative experience. Both Kevin and Jym were a great to work with and a left feeling l Toyota. I first went to Lynch Toyota in Manchester and had a negative experience. Both Kevin and Jym were a great to work with and a left feeling like a got a great price and good value for my trade. I would recommend anyone looking to purchase a Toyota stop by and ask to work with Kevin or Jym. More
I had a great experience at the dealer. Luise is by far the best salesmen we've ever worked with. He deserves to be recognized for how nice and down to earth he is! I recommend him to anyone interested in the best salesmen we've ever worked with. He deserves to be recognized for how nice and down to earth he is! I recommend him to anyone interested in buying a car! More
Tiffanie was top notch all the way. She was so helpful and friendly and made us feel quite comfortable with our purchase of a 2011 Prius. I would definitely come back again and ask specifically for Tiffan and friendly and made us feel quite comfortable with our purchase of a 2011 Prius. I would definitely come back again and ask specifically for Tiffanie. She has an extremely high work ethic and must be a very valued employee of Hartford Toyota. :)) More
My wife and I were very pleased with the customer service from both Kevin and Jym. The transaction went very smoothly except for a license plate malfunction. We are very happy with our New Highlander from both Kevin and Jym. The transaction went very smoothly except for a license plate malfunction. We are very happy with our New Highlander More
Patricia was wonderful to work with. She understood all of our needs and helped us purchase the exact car we needed and wanted without trying to sell us something more expensive or add things on that we w of our needs and helped us purchase the exact car we needed and wanted without trying to sell us something more expensive or add things on that we weren't looking for. As a mom herself she was able to point out practical aspects of the various vehicles in terms of their pros and cons for carting around kids, and she pointed out many things we hadn't thought of ourselves. She was very knowledgable about the various aspects of each vehicle, their internal configurations, and how they would work with carseats. It was a pleasure to work with Patricia because of her outgoing and honest personality. Thanks! More
Margaret was extremely proactive in reaching out to us and providing us with convenience in transitioning into our next vehicle. She was able to develop a sincere relationship and build trust in a short a and providing us with convenience in transitioning into our next vehicle. She was able to develop a sincere relationship and build trust in a short amount of time to make our experience pleasurable. Margaret always provided honest answers to our questions and concerns. She is full of excitement and positivity and truly made our business with Toyota memorable. Our new vehicle fits the needs of our family perfectly and we could not be happier. More