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Hartford Toyota

Hartford, CT

4.6
3,856 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,856 reviews

October 21, 2023

A bit expensive, but service was good. I would really like to get all my service there but also need to stay within a fixed income budget. More

by FAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Oct 22, 2023 -

FAZ responded

A bit expensive, but service was good. I would really like to get all my service there but also need to stay within a fixed income budget.

Oct 22, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

October 21, 2023

They were very kind courteous and very professional. I felt very at ease and they were very helpful in seeing to what I wanted in a car. I was very happy with the results of my purchasing a car with thi More

by Happybuyer
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Ben Root
Oct 22, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

October 20, 2023

Never been treated this way in long time once again but no more ever again! More

by rayzor007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice Acosta
Oct 23, 2023 -

Hartford Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

October 16, 2023

The building is nice and employees are friendly. Omar was extremely helpful and understanding in our vehicle purchasing experience. He was also thorough in his explanations and made sure we were com More

by pamelapersaud08
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
Oct 17, 2023 -

Hartford Toyota responded

Pamela, it's great to hear that Omar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 16, 2023

I had a few issues with my vehicle after I purchased it but they took care of all my issues and stood by the car they sold me More

by Rich.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Stephen Elliot
Oct 16, 2023 -

Hartford Toyota responded

Thanks, Rich, for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

October 16, 2023

I’m grateful that after several months of complaining they fixed were able to fix my vehicle. More

by minervia.newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Janice Acosta
Oct 16, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

October 16, 2023

Easy to work with no issues and fast service everything went perfect, thanks a lot More

by Evaldes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Janice Acosta
Oct 17, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

October 15, 2023

The purchase went smoothly and consideration was given to my taste when finding a desired style. More

by tabithapatram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Oct 16, 2023 -

Hartford Toyota responded

Thank you so much, Tabitha, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

October 13, 2023

“My advisor was Janice Acosta. She was friendly, helpful, and efficient. The car was serviced quickly and also washed. More

by wjscholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Oct 13, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Janice met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

October 12, 2023

The service is quick fast and on point. You pull in, have a seat, and wait for them to call you. More

by njcheflew44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Oct 13, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

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