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Hartford Toyota

Hartford, CT

4.6
3,830 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

September 22, 2023

The rep was very professional and courteous. He make sure my service was completed promptly and fairly. Thank you so much, Roy. More

by Joia Barreto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Angus
Sep 24, 2023 -

Hartford Toyota responded

Joia, Thanks for sharing about your experience with Hartford Toyota. Roy and our team appreciate your business and hope to see you again soon! The Team at Hartford Toyota

September 22, 2023

I’m very glad that we had an opportunity to buy our first new car through Toyota Hartford Superstore and definitely to mention about the sales person Ben who was really cool to explain all the details with p More

by esaiamutha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Root
Sep 24, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Ben can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

September 21, 2023

I been with this dealer for long time but this time was really bad because the mechanic didn’t do his job right and put my life in danger he forgot to tighten up a screw on the brakes lines so I lost all t More

by Fedy72002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Myta
Sep 23, 2023 -

Hartford Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

September 20, 2023

I been with this dealer for long time but this time was really bad because the mechanic didn’t do his job right and put my life in danger he forgot to tighten up a screw on the brakes lines so I lost all t More

by Fedy72002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bo Myta
Sep 23, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

September 20, 2023

Very professional and excellent services Hugo Muniz is excellent person and very professional explanation very well More

by Alvarezi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Sep 20, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Hugo was able to help, and we hope to see you again! The Team at Hartford Toyota

Sep 20, 2023 -

Alvarezi responded

thank

September 20, 2023

Easiest car buying experience i ever had. Jennifer Glidewell did an amazing job of walking us thru this car buying and trade in experience. Smooth deal thru and thru More

by nlajoie77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Sep 20, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! The Team at Hartford Toyota

September 20, 2023

Great buying experience. Prompt response and updates on delivery. Were reachable and also very detailed on add ons and options. 1/31 - Reducing the rating for the referral More

by keshav.banyal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root
Sep 20, 2023 -

Hartford Toyota responded

Keshav, Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

Jan 31, 2024 -

keshav.banyal responded

1/31 - Please update on the above experience. At least you can call back after so many calls or message back.

September 19, 2023

Worked with me and got me a good deal on the exact car I wanted for a good price. More

by camburnsmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emarkh Bayramov
Sep 19, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad Emarkh and our team were able to help, and we hope to see you again! The Team at Hartford Toyota

September 19, 2023

Kaleb wax by far the best car salesperson I have worked with I. My 40 years of buying cars. He was friendly, courteous, knowledgeable and most of all honest which to me is key. A rare trait for a car sales More

by swmandeville
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaleb Desvignes
Sep 20, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Kaleb and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Team at Hartford Toyota

September 19, 2023

Efficient, punctual,helpful. Service has always been excellent. In and out of the center in an hour. More

by Nasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Sep 20, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

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