Hartford Toyota

January 21, 2014 I went to Hartford Toyota after already visiting Nissan (and many other dealerships) looking for a new car W/ a trade in. I came prepared with all my research in hand and a wish list as w visiting Nissan (and many other dealerships) looking for a new car W/ a trade in. I came prepared with all my research in hand and a wish list as well as my bottom line. Jim Palumbo was attentive, he was out in the lot during a snow storm no less. Jim Palumbo took my every wish on the wish list into consideration as well as my bottom line/ budget. I definitely received the best value and service I could find. The trade in value was phenomenal and I was able to get my Rav 4 in my price range. Jim Palumbo helped me, walked me through the service department introduced me to the staff, he showed me all the nuances of the vehicle and entire dealership, showing me the incredible life time power train warranty. Jim worked with me to get me a great deal and exactly what I WANTED & needed in a car. I didn't feel any pressure like I have experienced at other dealerships. Jim has even called me several times since the purchase to make sure all is well. Thanks Jim you'r the best! I will definitely purchase my next vehicle and recommend this dealership to friends and family. THE VALUE IS RIGHT AND I LOOK FORWARD TO THE 2 YEARS OF FREE MAINTENANCE. Best experience I have ever had purchasing a new vehicle. Jim is not only a sales person that I will refer but a friend. More

The sales person plays important key role at time to make a purchase decision. When buying a used car, we were expecting to meet with an honesty, sincere and knowledgeable sales person. Our sales man Luis a purchase decision. When buying a used car, we were expecting to meet with an honesty, sincere and knowledgeable sales person. Our sales man Luis Gillen was such a patience and understanding figure. We did our homework in researching for a used Toyota Prius while Toyota Hartford's internet posted price is at the averaging level in the region. The quality of their service and sales people were really impressed us. We were pleased meeting with Mr. Luis Gillen as our sales man. The whole process from was unfolded in a clear, professional way. No pressure! His manager Louis' support also impressed us. In the end Toyota Hartford had us as one of their many happy customers. We are expecting years of satisfaction relations with you guys and will recommend to all our friends. Thank you Toyota Hartford. More

My salesman was Anthony . He is nice, honest, friendly . I bought a RAV4 with a very good price. Anthony and one of his manager Andrew are helpful, they gave me detail information whenever I have questions I bought a RAV4 with a very good price. Anthony and one of his manager Andrew are helpful, they gave me detail information whenever I have questions about my new car. I'm happy with the car that I bought from this store. More

I went to Hartford Toyota (and many other dealerships) looking for a new car to lease. As a first time new car buyer, I was definitely looking for the best value and service I could find. When I went in t looking for a new car to lease. As a first time new car buyer, I was definitely looking for the best value and service I could find. When I went in the first time, I was generally just looking to see what the new Corolla was like and what I could get in my price range. Jim Palumbo helped me, walked me through the whole vehicle and then showed me the service department and entire dealership, showing me what I get beyond the car. I walked out the first day only because I was looking to see what other cars and dealerships had to offer. I came back looking to purchase but was still in between the Corolla and a couple of other vehicles. Jim and sales manager Andrew worked with me to get me a great deal and exactly what I needed in a car. I didn't feel any pressure like I did from other dealerships that I visited and ended up getting the new Corolla on my second visit. They walked me through everything and got the car ready for me before I left. I definitely would recommend this dealership because not only do you get the great value of a Toyota but the sales staff all made it a seamless and stress free experience for me. More

I have nothing but great things to say about Hartford Toyota, they really care about satisfying their customers. Anthony Virgo was a great sales men he helped me every step of the way and put no pressure Toyota, they really care about satisfying their customers. Anthony Virgo was a great sales men he helped me every step of the way and put no pressure on the buying process. I highly recommend Hartford Toyota for anyone looking to buy a new or used car! More

Car salesman Andrew is "top shelf". I never regarded car shopping as a pleasurable expierience - But Andrew certainly rectified that. Very courteous, helpful, & informative. What sealed the regarded car shopping as a pleasurable expierience - But Andrew certainly rectified that. Very courteous, helpful, & informative. What sealed the deal with me was his straight forward talk all the way thru the negotiating process. That type of honesty & straight-forwardness is rare in car dealerships these days. I highly recommend Andy & his staff and would certainly go back to them for future car purchase. I was just up their couple days ago for my 5,000 mile check-up, and their sevice dept was equally impressive. Keep up the good work. vin More

I would like to commend Chip Benyi and Shannon LaFontaine for their exceptional customer service skills and professionalism. I brought in my Toyota Corolla for another break inspection. I gave Chip and Shan for their exceptional customer service skills and professionalism. I brought in my Toyota Corolla for another break inspection. I gave Chip and Shannon a detailed explanation of my concerns. Both of them listened patiently and addressed my concerns without any hesitation. To Chip and Shannon, you are greatly appreciated by my family and are excellent asset to Hartford Toyota Superstore!!! More

Very professional dealership. I called to make an appointment to test drive a RAV4. The vehicle was ready for me to test drive when I arrived. If was very easy to work out a lease deal. The dealer appointment to test drive a RAV4. The vehicle was ready for me to test drive when I arrived. If was very easy to work out a lease deal. The dealership did not have the color I wanted, but within a short time, they found the car with all the features I wanted. Overall, a very efficient and pleasant dealership to work with , from the receptionist, sales staff, management, finance staff . More

I checked out Hartford Toyota last, knowing that they are a volume dealer. They beat the previous three deals that I struck for the same vehicle. It seems like everyone remembers you at this dealership. F a volume dealer. They beat the previous three deals that I struck for the same vehicle. It seems like everyone remembers you at this dealership. Friendly crew. More

i warned people please dont go to this dealer. i had a nightmare a disaster at this dealer. dont waste your time here. if you want an honest and friendly service go somewhere else. they never keep their nightmare a disaster at this dealer. dont waste your time here. if you want an honest and friendly service go somewhere else. they never keep their promise . they lied to you and force you to pay extra fees which you dont have to pay. the sale manager bill filiault treats you like jerk and adiot. unprofessional service. my first time experience buying a new car at this dealer turned out to be a nightmare. please please dont deal at this dealer. More