Hartford Toyota
Hartford, CT
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Working with Hartford Toyota and their sales/service team was an enjoyable and satisfying experience when deciding to buy a new Toyota. I recommend Hartford Toyota to anyone who likes working with respectful was an enjoyable and satisfying experience when deciding to buy a new Toyota. I recommend Hartford Toyota to anyone who likes working with respectful, friendly, and caring employees. It was nice to receive multiple check-ins from Andrew following up on my recent purchase, especially after this winters storms, as he reminded me of my the other services they could provide. A+ customer service! Highly Reccomend! More
Andrew and Rich helped me pick out my new car. They took the time to understand what I needed and then worked with me to get me in a car that I loved. They had great knowledge if what was available and help the time to understand what I needed and then worked with me to get me in a car that I loved. They had great knowledge if what was available and helped me learn what options I had before letting me make a decision. They were professional and provided great service that I would recommend to anyone. More
I was interested in purchasing a used car, and stopped by Hartford Toyota to look around and take a few different models for a test drive. I made multiple visits to the dealership and was well taken care of Hartford Toyota to look around and take a few different models for a test drive. I made multiple visits to the dealership and was well taken care of by both Andrew and Rich. Both were interested in helping me find a vehicle that fit my needs and price range, and were happy to answer the many questions I had about the different options that were available. They were honest with me and made the experience an enjoyable one. I decided to hold off on purchasing a vehicle, but when I eventually do decide to make a purchase, I will be going back to see Andrew or Rich. More
Our family has been purchasing vehicles from Hartford Toyota for many years. The experience has always been very positive. Rich McAllister and his staff have made each experience in the store a pleasant Toyota for many years. The experience has always been very positive. Rich McAllister and his staff have made each experience in the store a pleasant one. We have always found the staff to be professional and courteous. Rich McAllister has created a very customer friendly atmosphere at the dealership and this is a key reason why we continue to be loyal customers. We have also recommended Hartford Toyota to our family and friends and many have walked away as satisfied customers. Sincerely, Woody Baird More
All these Horse-crap about how great this dealership is, are complete LIES!! I have never in my life been so disrespected or have I experience such poor customer service. I felt I was taken advantage of by are complete LIES!! I have never in my life been so disrespected or have I experience such poor customer service. I felt I was taken advantage of by the sales man I dealt with. After he tried to sell me a car I did not like or couldn't afford. I specifically told him I was not going to go through with the car I will however consider another vehicle in my price range or at-least something I like he still when ahead process my info & call me 2days later to let me know I was approved for the car! When I tried to explain I did not want the car for the hundred time I was rudely ask by another staff member on the phone "who changes their mind in 2day about car" continued to disrespect me then proceed to hang up phone! I called back & spoke with the manager who seems annoyed & was only concerned I was "yelling" (a this point who wouldn't). These people are complete unprofessionals before all this I inquired online about trading in my car I was harassed with a phone-call & email everyday sometimes 3times a day!! my down payment was taken from my acct. in less than 1hr & now 7days later I am still waiting for my refund! I even left a msg for the owner & of course he never returned my call. I am never a person to write reviews or complain about things like this but what happen to me noone should ever encounter anything like this! I get trying to make a sale but you should never take advantage of people like this!! Even if I'm given a car for free here I wouldn't want it as I'm so disgusted with the way I was treated! WORST DEALERSHIP!!!! More
I have been bringing my families cars here for many years and have always had a great experience. Chip has great customer service skills and always goes above and beyond to accomadate my service needs. He and have always had a great experience. Chip has great customer service skills and always goes above and beyond to accomadate my service needs. He always works with our busy schedule and is honest when it comes to any questions we have. Chip has knowledge. integrity, is very friendly and is a big part of why we continue to bring our vehicles to be serviced at Hartford Toyota. More
Experience was wonderful. The folks at Hartford Toyota were patient, warm and friendly and I am satisfied with the service and the product. I will come for my next Toyota were patient, warm and friendly and I am satisfied with the service and the product. I will come for my next Toyota More
Gabriel Ortiz provided excellent service beginning with picking me up at my home, stopping at my bank, and showing me the three different models (Camry, RAV4, Corolla) I was interested in. My ultimate ch picking me up at my home, stopping at my bank, and showing me the three different models (Camry, RAV4, Corolla) I was interested in. My ultimate choice was a new Camry. He was extremely knowledgeable in explaining the various features of the car and how they worked. Gabriel was a true gentleman throughout the whole process, keeping me informed on the status of extras purchased and being installed. Also, I need to mention Manager Andrew Lombardo who was also very friendly and efficient as well. I was amazed at the paperwork involved which was handled flawlessly. I highly recommend asking for Gabriel if you are looking for a new (or used) Toyota. Both Gabriel and Andrew made me feel very comfortable throughout the whole process. Job well done!! P.S. This is my fourth Toyota Camry I have purchased from Hartford Toyota. More
I'm not the one to write reviews, thinking about it this may be the first review I have ever written. Well I was so impressed with the magic Marc Clemons worked I felt compelled to. I went to Hartford this may be the first review I have ever written. Well I was so impressed with the magic Marc Clemons worked I felt compelled to. I went to Hartford Toyota very skeptical about being able to get what I wanted within the budget that I had. Not to mention my credit wasn't the best. I went in on Friday afternoon right before closing. My salesman Jared was great, I went in interested in a 2014 Camry. After talking to me for 10mins he was convinced the 2014 Corolla was a better fit for me. We Jared hit the nail on the head. One look and I was in LOVE! While he was doing my paperwork, Marc came over to introduce himself. He asked me how soon I was expecting to purchase a vehicle. I explained I wanted to drive off with one that night. Marc left to run some numbers and came back over. He explained he can let me drive off with one tonight but it would be out of my price range. He saw how disappointed I was and asked if I give him through the weekend he will do everything in his power to get me to the monthly payments I want. Well guess what??? He did exactly what he promised! I now own a brand new 2014 Toyota Corolla, and I LOVE it!!!! Marc definitely worked his magic for me!!! Great job Jared Kosky and thank you for going above and beyond Marc Clemons!!! You have turned me into a Toyota lover :) More
Service was excellent we were kept up date with all the repairs and Chip was a delight to deal with. We have all our cars serviced at Hartford Toyota. repairs and Chip was a delight to deal with. We have all our cars serviced at Hartford Toyota. More