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Hartford Toyota

Hartford, CT

4.6
3,849 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,849 reviews

March 17, 2014

Working with Hartford Toyota and their sales/service team was an enjoyable and satisfying experience when deciding to buy a new Toyota. I recommend Hartford Toyota to anyone who likes working with respectful More

by cpace6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich McAllister, Andrew Lombardo, Richard McAllister, Jr., Chris Mojsa
March 17, 2014

Andrew and Rich helped me pick out my new car. They took the time to understand what I needed and then worked with me to get me in a car that I loved. They had great knowledge if what was available and help More

by Mgilligan711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo and Rich McAllister, Andrew Lombardo, Richard McAllister, Jr.
March 17, 2014

I was interested in purchasing a used car, and stopped by Hartford Toyota to look around and take a few different models for a test drive. I made multiple visits to the dealership and was well taken care of More

by bfourni4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo, Richard McAllister, Jr.
March 17, 2014

Our family has been purchasing vehicles from Hartford Toyota for many years. The experience has always been very positive. Rich McAllister and his staff have made each experience in the store a pleasant More

by wbaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich McAllister, Richard McAllister, Jr.
March 15, 2014

All these Horse-crap about how great this dealership is, are complete LIES!! I have never in my life been so disrespected or have I experience such poor customer service. I felt I was taken advantage of by More

by kel225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Plaza
Apr 01, 2014 -

Hartford Toyota responded

We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience. I am looking to do all I can to assist. If there was indeed a breakdown here at Hartford Toyota, speaking with you will help figure out if we need to revisit some of our sales processes. Respectfully, Jill Bruno 860-278-5411 ext. 105 jbruno@hartfordtoyota.com

March 14, 2014

I have been bringing my families cars here for many years and have always had a great experience. Chip has great customer service skills and always goes above and beyond to accomadate my service needs. He More

by Melisjej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
March 14, 2014

Experience was wonderful. The folks at Hartford Toyota were patient, warm and friendly and I am satisfied with the service and the product. I will come for my next Toyota More

by RobertDelgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo, Luis Plaza, Gabriel Ortiz
March 13, 2014

Gabriel Ortiz provided excellent service beginning with picking me up at my home, stopping at my bank, and showing me the three different models (Camry, RAV4, Corolla) I was interested in. My ultimate ch More

by blue234girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo, Gabriel Ortiz
March 13, 2014

I'm not the one to write reviews, thinking about it this may be the first review I have ever written. Well I was so impressed with the magic Marc Clemons worked I felt compelled to. I went to Hartford More

by aubertin86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Clemons, Marc Clemons
March 12, 2014

Service was excellent we were kept up date with all the repairs and Chip was a delight to deal with. We have all our cars serviced at Hartford Toyota. More

by rfusick1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
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