Back

Hartford Toyota

Hartford, CT

4.6
3,832 Reviews

135 West Service Road

Hartford, CT

06120

Directions

By Type

Showing 3,832 reviews

March 18, 2014

Hartford Toyota is a fantastic dealership! When you walk in the people on the floor are very friendly and personable. They assist you, knowing what kind of car you have in mind, to find the perfect fitting More

by beachcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo
March 17, 2014

Our family has been purchasing vehicles from Hartford Toyota for many years. The experience has always been very positive. Rich McAllister and his staff have made each experience in the store a pleasant More

by wbaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich McAllister, Richard McAllister, Jr.
March 17, 2014

I bought a used 2004 cheverolet colorado pickup at hartford toyota. One small problem with the truck,That was fixed quickly. The service was great and they stand behind what they sell!!. Jill bruno More

by john1535
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
jan rypsyc+Mr.mc-allister, Jill Bruno
March 17, 2014

I was interested in purchasing a used car, and stopped by Hartford Toyota to look around and take a few different models for a test drive. I made multiple visits to the dealership and was well taken care of More

by bfourni4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo, Richard McAllister, Jr.
March 17, 2014

Working with Hartford Toyota and their sales/service team was an enjoyable and satisfying experience when deciding to buy a new Toyota. I recommend Hartford Toyota to anyone who likes working with respectful More

by cpace6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich McAllister, Andrew Lombardo, Richard McAllister, Jr., Chris Mojsa
March 17, 2014

Andrew and Rich helped me pick out my new car. They took the time to understand what I needed and then worked with me to get me in a car that I loved. They had great knowledge if what was available and help More

by Mgilligan711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo and Rich McAllister, Andrew Lombardo, Richard McAllister, Jr.
March 17, 2014

Just want to say what a pleasant experience my wife and I had at Hartford Toyota, the facility was beautiful and the SALES MAN Jim Palumbo was so pleasant ,and knowledgeable about the cars Jim took his More

by TONIII69
Customer Service
Friendliness
Recommend Dealer
Yes
March 15, 2014

All these Horse-crap about how great this dealership is, are complete LIES!! I have never in my life been so disrespected or have I experience such poor customer service. I felt I was taken advantage of by More

by kel225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Plaza
Apr 01, 2014 -

Hartford Toyota responded

We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience. I am looking to do all I can to assist. If there was indeed a breakdown here at Hartford Toyota, speaking with you will help figure out if we need to revisit some of our sales processes. Respectfully, Jill Bruno 860-278-5411 ext. 105 jbruno@hartfordtoyota.com

March 14, 2014

Experience was wonderful. The folks at Hartford Toyota were patient, warm and friendly and I am satisfied with the service and the product. I will come for my next Toyota More

by RobertDelgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo, Luis Plaza, Gabriel Ortiz
March 14, 2014

I have been bringing my families cars here for many years and have always had a great experience. Chip has great customer service skills and always goes above and beyond to accomadate my service needs. He More

by Melisjej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
...
373
...