
Hartford Toyota
Hartford, CT
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Parts manager mark bacher Went to purchase parts had an excellent experience with parts manager mark bacher. Parts pricing was competitive and all employees were very helpful. Went to purchase parts had an excellent experience with parts manager mark bacher. Parts pricing was competitive and all employees were very helpful. I would definitly return to purchase parts and service my car at Hartford. When I'm in the market for a new car il have to check out there expert sales staff More
Need to buy a car. Go to Harford Toyota Jim Palumbo was our saleman. He went above the call of duty to assist us in our needs of finding a car . He respected the fact we had a budget and di Jim Palumbo was our saleman. He went above the call of duty to assist us in our needs of finding a car . He respected the fact we had a budget and did not push for us to spend more than we wanted to. Jim has a great personality which made the overall purchase of buying a vehicle stress free. Thank you Jim :):) Jen Raymer handled the paper work on our purchase of a Toyota Rav 4. She was very efficent . All the paper work was in order. Signing papers and going over information about warrenties can become overwelming. Jen made the process simple and we left Hartford Toyota with a smile on our face. More dealerships should have people like Jen and Jim. We would definitely recomend Hartford Toyota . More
I had my second new Camry SE from Hartford Toyota for over a year when I first met up with Jim Palumbo. He was doing a courtesy check with me and I relayed to him how I'd been living with a minor but an over a year when I first met up with Jim Palumbo. He was doing a courtesy check with me and I relayed to him how I'd been living with a minor but annoying seat issue since delivery. Jim quickly engaged Corey as my new service writer and plans were made to assess the problem and remedy the situation. Jim's intervention and Corey's responsiveness resulted in the car quickly being scheduled and brought in for diagnosis. After conferring with the service manager, Corey told me that Hartford Toyota would replace all of the possible components under factory warranty to ensure the best possible outcome. One more quick visit later and the work is being done as promised. Thanks to Jim for stepping into the situation with the goal of making me happy with my car and Hartford Toyota. Thanks to Corey for jumping in as well and working with my schedule to get things done efficiently. More
I just had the best car buying experience at Hartford Toyota Dealership the other day. The gentleman that dealt with me were super great. I am tough buyer to deal with since I ask a lot of questions. And Toyota Dealership the other day. The gentleman that dealt with me were super great. I am tough buyer to deal with since I ask a lot of questions. Andrew and Richard answered every question I had about the cars at their dealership. They were able to present me with a car that fit best for me based on them getting to know me better. They were so friendly and were very interested in finding the car that fit best for me. Hartford Toyota Dealership is highly recommended. More
Great customer service I really appreciated how business was conducted and the professionalism of Charles Johnson and Marc business manager. Thanks guys for everything. God I really appreciated how business was conducted and the professionalism of Charles Johnson and Marc business manager. Thanks guys for everything. God Bless you guys. More
Great Experience from Start to Finish! From when my wife and I first walked into the dealership, you were given a comfortable welcome by the staff to the facility. Taking one step back tho From when my wife and I first walked into the dealership, you were given a comfortable welcome by the staff to the facility. Taking one step back though, Tina Zarlenga from Internet Sales introduced us to the vehicle and gave us some excellent benchmark information before transferring the care to Jim Palumbo. Jim is both very patient and knowledgeable on all of their vehicles. He guided us through the process and helped us select the features for which were/are our priority. He kept in constant contact to make sure if there were questions or concerns to ensure a positive experience considering it was a large purchase. I would definitely buy another car (and likely will in the coming year) from Jim! Thank you Hartford Toyota!! More
They answer my questions I asked a lot of questions and they answer all my question if you want to buy a car I recommend this place good job guys. I asked a lot of questions and they answer all my question if you want to buy a car I recommend this place good job guys. More
Very Good Experience The entire process was handled very well. Car was delivered as promised. Dave was very helpful and kept us very informed throughout the entire process The entire process was handled very well. Car was delivered as promised. Dave was very helpful and kept us very informed throughout the entire process. More