
Hartford Toyota
Hartford, CT
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Outstanding Service! When I decided to change my vehicle I was sure it was going to be a Toyota. I visited, Hartford Toyota and couldn't have asked for a better or more p When I decided to change my vehicle I was sure it was going to be a Toyota. I visited, Hartford Toyota and couldn't have asked for a better or more positive car-buying experience! I wanted to take a second and recognize my sales representative Lillian, was absolutely polite, knowledgeable, and helpful throughout the car purchase process. On a scale of 1-10, she deserves a 100's. Lillian was very professional, easy to work with, and friendly to me. Even though the dealership was extremely busy the days I was there, Lillian made it unnoticeable. Always pleasant to our family I will spread the word about how great this dealership is with everyone I know!! Respectfully, Brenda Muniz More
Customer Luis Gillen was a great sales rep,very patient and was really nice. he worked with me and got the vehicle I wanted with a reasonable fair price I can Luis Gillen was a great sales rep,very patient and was really nice. he worked with me and got the vehicle I wanted with a reasonable fair price I can work with thank you. I would def recommended Luis Gillen to anyone I know he even went the extra mile to help detail my vehicle now that's service. More
Very efficient and comfortable experience. It was first time for me to visit several dealerships to seek for 24 months leasing. Hartford Toyota immediately understood my interest and gave me a It was first time for me to visit several dealerships to seek for 24 months leasing. Hartford Toyota immediately understood my interest and gave me a best quote in the firs meeting. It was really efficient to reach the agreement and it was a comfortable process to reach it because I felt well understood by the salesperson. More
GREAT EXPERIENCE I had been to many dealers in the past couple weeks as well as shopping on line and couldn't find the information I was looking for. Jill really made I had been to many dealers in the past couple weeks as well as shopping on line and couldn't find the information I was looking for. Jill really made this process simpler and I couldn't have done it without her. Even though the vehicle was not in my budget at this time I now know how to approach the process in the near future. The online experience gave me what I needed to soon get into my new car! More
Very HAPPY! This is our 2nd visit to Hartford Toyota and we are thrilled with our new Camary! In just two short visits, we were able to secure a deal with Jay th This is our 2nd visit to Hartford Toyota and we are thrilled with our new Camary! In just two short visits, we were able to secure a deal with Jay that we were very comfortable with. He gave us the time we needed to discuss our deal and weigh our the pros and cons of this vehicle with another automobile we were considering. Jay carefully went over the details of all that Hartford Toyota has to offer in terms of warranties and service. That is what sold us on the Camary. Thank you Jay for making our Toyota buying experience memorable! More
Such a great experience In all honesty, when i go to a car dealership, I prepare myself for a shark tank of haggling. While the guys I experienced may be excellent and experi In all honesty, when i go to a car dealership, I prepare myself for a shark tank of haggling. While the guys I experienced may be excellent and experienced sellers, they also really seemed to want to get me a great deal. I think when you pair excellent salesmanship with great customer service, the outcome is always going to be spot on. I am very happy that i was able to buy a new Toyota, and even happier i chose this dealership. I was extremely impressed with Mr. lombardo, his knowledge seemed endless, but he was also an outstanding people person. Find him if you come here for a car!! My mom and I left thinking, could that have gone any better? Especially because we are both in the 'know' when it comes to car buying. Great deals, some good laughs, and now we are cruising home in our new Toyota. It's unusual where i will give a car dealership a 5 star rating i the past, but these guys really earned it. More
Granny and Papa did it again Yup, Granny and Papa went for a ride to Hartford Toyota to check out the 2014 redesigned Rav4 and ended up driving home with one! The lease on our 20 Yup, Granny and Papa went for a ride to Hartford Toyota to check out the 2014 redesigned Rav4 and ended up driving home with one! The lease on our 2011 Rav4 had 6 months to go and there was nothing wrong with it but after a quick discussion with the very easy going but knowledgeable Mike Delemos and further input from the ever enthusiastic and professional Andrew Lombardo we were able to complete our new lease that day. Love it!! We really enjoy doing business with Hartford Toyota and have for a number of years now. We feel we get the best deal possible with no "game playing"...don't waste my time, ya know? It just feels like genuine from the minute you are greeted by Darlene to the competent and friendly(but not pushy or bored looking)salespeople. If you are looking for a pleasurable car shopping, buying or leasing experience I would highly recommend Hartford Toyota Superstore...ask for Andrew or Mike! More
Job well done I brought my Sienna in to have the sliding doors looked at. I have 5 children, and these doors are used often. The service team quickly diagnosed the I brought my Sienna in to have the sliding doors looked at. I have 5 children, and these doors are used often. The service team quickly diagnosed the problem. The repair work was done in a timely and professional manner, and the staff was very courteous. Although my car is a 2005, I feel like I am driving a new car. Thanks, Jeff More
Jim Palumbo-sales guy "extraordinnaire" Generally when I walk into a car dealership, I brace my self for a rather unpleasant experience. However, Jim was wonderful to work with and actually Generally when I walk into a car dealership, I brace my self for a rather unpleasant experience. However, Jim was wonderful to work with and actually made the process enjoyable. I would strongly recommend Jim to friends and family when they are looking for a new or used car. Terrific experience. Will go back the next time we need a car. More
5 Stars I had a great used car experience, prior to going to Hartford Toyota I had visited 2 other dealerships where I was disappointed in the service I rec'd I had a great used car experience, prior to going to Hartford Toyota I had visited 2 other dealerships where I was disappointed in the service I rec'd. I am so happy to report that my experience at Hartford Toyota was fantastic and I would recommend them to anyone and I would specifically tell them that Dave Goduti was excellent to work with. Dave listened to what I wanted and went to bat for me when it came down to the price that I wanted to pay. Dave was kind and extremely easy to talk to and he stayed with me thru every step of the process. In fact he sent my car back to get re-detailed as it didn't meet his expectations. To say the least I was impressed. In addition to Dave the staff at Hartford Toyota was pleasant and really welcoming, I didn't feel pressured in anyway and they were really happy to make my deal even if I did beat them up a bit. :) They call themselves the SuperStore and I have to say I agree. More