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Hartford Toyota

Hartford, CT

4.6
3,830 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

October 01, 2023

Once again I am pleased with the service I received from Hartford Toyota. They always exceed my expectations for service. I always recommend them to friends and relatives. More

by bigdice1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Mike Wells
Oct 01, 2023 -

bigdice1027 responded

Once again I am pleased with the service I received from Hartford Toyota. They always exceed my expectations for service. I always recommend them to friends and family.

Oct 01, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

October 01, 2023

The dealership was able to do a good job on my vehicle to correct a recall on it. More

by Phenmclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz
Oct 02, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

September 30, 2023

Ober all good experience. Overnight job was required didn’t get a loaner car but got a lyft drop off. More

by Adeelahamd85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Oct 01, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

September 29, 2023

I was interested in a car, we went to the dealership and asked for an experienced salesperson. They gave us someone that had been there under a year and never sold cars before. I emailed the salesperson and More

by Kdc
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kaleb Desvignes
Oct 04, 2023 -

Hartford Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

September 28, 2023

I am satisfied with Toyota’s service. Thanks for your help and service thanks. T More

by lijibaiju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Mike Wells, Hugo Muniz, Janice Acosta, Estelle Percoski
Sep 29, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

September 26, 2023

They find a way to help you of your needs and what you need to get your car fixed More

by newcorvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Sep 26, 2023 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

September 25, 2023

HT is a convenient location with reasonable pricing. My service advisor, Janice Acosta is very professional and communicates issues/billing fantastically. More

by mtnking7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Sep 26, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Janice here at Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

September 24, 2023

Have been working with her since beginning of service for my venza she is awesome and the service team also More

by Alitza18
Recommend Dealer
Yes
Employees Worked With
Janice
Sep 25, 2023 -

Hartford Toyota responded

Thank you so much, Alitza, for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

September 23, 2023

Great service. Easy drop off and they always communicate effectively throughout the process. Very professional employees. More

by Fpresley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Sep 24, 2023 -

Hartford Toyota responded

We are very happy to hear Felix provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

September 23, 2023

The deal went smooth until it came time to transferring plates after the sale was final. There was a slight hiccup because of insurance that we weren’t notified of until 4 days after the fact. Long story s More

by thomasrprovencher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell, Andie Montanez
Sep 27, 2023 -

Hartford Toyota responded

Thomas, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

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