Hartford Toyota
Hartford, CT
Filter Reviews by Keyword
By Type
Showing 3,849 reviews
Excellent experience! Purchasing a new car is a big deal; it is a huge investment and one that I proceed with caution. When I walked in to Hartford Toyota Lisa greeted me a Purchasing a new car is a big deal; it is a huge investment and one that I proceed with caution. When I walked in to Hartford Toyota Lisa greeted me and within minutes introduced me to Jim Palumbo; she said, "he will take care of you." And he did! He was friendly, knowledgeable and very patient. I was there for over 3 hours! I left there and knew that I just purchased my next car. All of the staff were really friendly. The service people were equally as friendly and many people actually welcomed me and said "Congratulations"! It was a great overall experience and I will definitely refer people to Hartford Toyota, and most definitely will refer them to Jim Palumbo, who is better than the wheel! More
Great buying experience My husband and I purchased a Prius V from Hartford Toyota this week and couldnt be happier with the whole experience. Buying a new car can be stressfu My husband and I purchased a Prius V from Hartford Toyota this week and couldnt be happier with the whole experience. Buying a new car can be stressful but our salesman Jim Palumbo was friendly, easy to talk to and made us feel comfortable right from the start. He answered all our questions. We arrived on a Sunday within one hour of closing to test drive a car only but when we decided to purchase he stayed late to get the deal going which we appreciated so we didnt have to come back another time. Adam in Accessories went out of his way to call around and determine the best roof rack we needed to carry kayaks. He gave us several alternatives for us to choose from which i thought was excellent customer service. Overall we were very happy with Hartford Toyota and would recomment them to family and friends. More
Dave Gouti Bought my new Rav4 from Dave and had a very good relationship with him. May me feel comfortable and his knowledge about the car helped me understand i Bought my new Rav4 from Dave and had a very good relationship with him. May me feel comfortable and his knowledge about the car helped me understand it. He sat with me and went over everything from buying it and driving it. I would recommend this dealership to all and tell them to look up Dave. Loretta Penta Southington Ct. More
medical receptionist Anthony was a great help!!he stayed in ny budget range. I would recommend him to anyone who is looking for a car.Thanks Anothony!!! Anthony was a great help!!he stayed in ny budget range. I would recommend him to anyone who is looking for a car.Thanks Anothony!!! More
Great Experience As a young car buyer I was nervous having no credit. However, I got accepted and the rest was relatively stress free. They were great pricing my vehic As a young car buyer I was nervous having no credit. However, I got accepted and the rest was relatively stress free. They were great pricing my vehicle and now I'm in love with my first car! Jay Rahman my sales associate was very friendly and courteous and it was my pleasure to have him. He managed to sell a car to me and my aunt so he's good! I would definitely go back in the future and recommend this dealership to any and everyone. More
Jay Rahman Jay was a very good helper and he explained everything to our understanding. He negotiated very well and did his best to satisfy our needs. He is a fr Jay was a very good helper and he explained everything to our understanding. He negotiated very well and did his best to satisfy our needs. He is a friendly, energetic, and professional person whom made our experience at Toyota enjoyable. We will most definitely recommend your business to others. Thank You More
Charles Johnson, Favorite Sales Professional Dealing with Charles was a pleasure, He was attentive to my desires while reading my wives need to watch the budget.He listened to all our requests an Dealing with Charles was a pleasure, He was attentive to my desires while reading my wives need to watch the budget.He listened to all our requests and met each head on.We couldn't be more pleased More
Honest Dealing My wife and visited Hartford Toyota to sit in a Highlander for the first time. I left there driving one out of the lot. Mike was a non-pushing type My wife and visited Hartford Toyota to sit in a Highlander for the first time. I left there driving one out of the lot. Mike was a non-pushing type of sales person. Low key kind of guy. Seemed to let the product sell themselves and answered questions as I asked. We just experienced buying a Honda next door, so we can compare the two easily. What I liked about Htfd Toyota, is that they had a resource, Adam, that helped us with the accessories. He new his products and pricing. Liberty Honda did not know the accessories or prices and would seem to guess at them. What I liked about Liberty, that Htfd Toyota did not do, Liberty walked through with us every gadget and button on the car before we left the lot. This was most helpful when linking your phone. With my Highlander, it took me two days to figure out how to link the phone. I emailed Mike Delemos for assistance and got no response . I would also like to give a shout out to Matt Ford & Luis Plaza. They made sure I was satisfied with my purchase and threw in a 2nd key-less remote at no charge, after I noticed we only received one, and Mike D stated that the car we bought only had one and i could purchase another. That didn't seem right. Overall, a very good experience with Hartford Toyota. More
Excellent Service Overall I had such a wonderful experience from beginning to end. I went in on a Saturday just to window shop. Luis immediately greeted me with great hospitali I had such a wonderful experience from beginning to end. I went in on a Saturday just to window shop. Luis immediately greeted me with great hospitality. He was even mindful of my childrens needs, offering them beverages and taking them for a look in the cars. He helped me get the car that I wanted and I am very happy with the extent he stretched himself to get me in the car of my liking. I would recommend him and Toyota to anyone I know, friend and family. thank you! More
My Experience My wife and I bought a Toyota Camry last week, and our experience with Luis Martinez, Andrew Lombardo and Tony Muntaz was very favorable. Everyone was My wife and I bought a Toyota Camry last week, and our experience with Luis Martinez, Andrew Lombardo and Tony Muntaz was very favorable. Everyone was very friendly, knowledgeable and efficient. Luis really knows his cars, and was very helpful throughout the process. When everyone understood we "keep" our cars for a long time, they also pointed us to the most appropriate service package. I would recommend them to anyone looking to buy a Toyota. More