Hartford Toyota
Hartford, CT
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Service Review I am extremely pleased with Dave for the hard work he put forth in getting me into the vehicle of choice. He went above and beyond the call of duty. I am extremely pleased with Dave for the hard work he put forth in getting me into the vehicle of choice. He went above and beyond the call of duty. More
purchase new car The whole process was great Jay help us choose the right car I will recommend to my friends. Great sales knows the product smooth transaction overall The whole process was great Jay help us choose the right car I will recommend to my friends. Great sales knows the product smooth transaction overall. More
A Great Salesman We walk into Hartford with our guard up not looking to buy a car soured by a Dealership near us, we went in just for price, but then we meet Jim Palum We walk into Hartford with our guard up not looking to buy a car soured by a Dealership near us, we went in just for price, but then we meet Jim Palumbo, & it all changed, he was great.. We told him our story, he told us its a wonderful day to buy a car, how many more dealership are we going to, if I give you a deal, because that's what its all about, Why go anywhere else.. My Husband, & I love him.. Go see Jim Palumbo... More
Perfect Dealer This was my first time buying car from dealership and I always heard that dealerships are pain to deal with. Hartford Toyota and their great staff tot This was my first time buying car from dealership and I always heard that dealerships are pain to deal with. Hartford Toyota and their great staff totally changed my mind about all the dealship rumors. I had such a wonderful experience and awesome deal. For any one who wants to buy Toyota, Hartford Toyota is the only way to go. More
Purchased 2014 Toyota Corolla LE ECO 4/14/2014 I waited to make this review because I wanted to give it time to make sure everything worked out. This was my first time buying from this dealer and I waited to make this review because I wanted to give it time to make sure everything worked out. This was my first time buying from this dealer and I was upfront with Tina that I would most likely purchase this vehicle from the dealer I was most familiar with. Undeterred, Tina came back to me with a competitive Eprice and it was a plus that Hartford Toyota actually had the car I wanted in stock. So I decided to check it out. Tina was the first to greet me when I arrived and was very nice. She than introduced me to Jim Palumbo. I hate negotiating and the time wasted going back and forth. I also had a trade-in which I felt I was going to get screwed over on, but It was different here. Jim made me feel at ease, took as much time going over the car with me as I wanted, didn't mind that I wanted to deviate from his suggested test drive route and took the time to go over things such as the safety features which I hadn't even considered. I won't lie, the negotiating became confusing and I was becoming uncomfortable. I really started to have second thoughts, but Jim had his sales manager come over to join us and together they put me at ease once again and deal was completed. No time was wasted playing the usual games I have experienced with other dealers. The bottom line is I got the exact car I wanted, I got the price I wanted for my trade-in and the financing I wanted. The final cost after taxes and fees was exactly what I was willing to pay before I walked in the door. They really want to make a sale and also keep you happy. Jim introduced me to different representatives and made sure I was 100% satisfied before I drove away. He also told me to come back and see him whenever I decided to upgrade my cell phone so that he could help me program everything. Jim also followed up a few days later to make sure I was completely satisfied. Hartford Toyota has won me over and they will continue to get my business. I plan to have my service done there for our 2011 Camry as well. My experience was excellent and I love my Corolla. I have had no problems with the car so Jim has not heard from me since his last follow up in April. It is great to know that I can count on Hartford Toyota to back their product and provide excellent service. Great job! More
Summer Sumshine and Tantalizing Toyota Loyalty I bought my third car from Hartford Toyota today!! Wow, three cars from the same dealership; why because I have had great service and working with And I bought my third car from Hartford Toyota today!! Wow, three cars from the same dealership; why because I have had great service and working with Andrew Lombardo and Dave Goduti was a great experience. Andrew has been nothing but professional, knowledgeable and truly a great person to do business with. Andrew has assisted me with buying my Corolla two years ago and again today when I purchased a Camry SE Sport. I would recommend this dealership to my friends and family. My boyfriend leased a Scion TC in February from Hartford Toyota and he was very pleased with the service. Andrew rolled out the red carpet and is great for special deals for those loyal customers. Thank you to Hartford Toyota Superstore. You are the best and I look forward to working with you again. More
Best and easiest car buying experience I had bad experiences at other dealerships while shopping around. I got a better price on higher model than I was originally looking for. Jim Polumb I had bad experiences at other dealerships while shopping around. I got a better price on higher model than I was originally looking for. Jim Polumbo was very knowledgeable and made the deal easy. He made the whole transaction enjoyable. I highly recommend JIm and the dealership. More
Review part 2 After an initial positive review, I am compelled to follow up and say I'm completely troubled at the failure of the dealership to accurately register After an initial positive review, I am compelled to follow up and say I'm completely troubled at the failure of the dealership to accurately register our new car. They registered without one of our names, used the wrong address, failed to deliver the registration on vehicle delivery, and after two days of futile attempts trying to get them to fix the problem, we are stuck fixing it ourselves. It's a disaster. More
Loving Hartford Toyota Service I have always serviced my 2001 Toyota Camry at Hartford Toyota because of the quality of service and the outstanding staff. Corey Jones is a delight I have always serviced my 2001 Toyota Camry at Hartford Toyota because of the quality of service and the outstanding staff. Corey Jones is a delight and has handled my service more than once. He is personable and efficient and always takes time to clarify whatever is done. I have also had a history with Chip Benyi, Service Manager, and have been extremely impressed with him as well. I hope to purchase my next Toyota from this dealership because of the exceptional service department. More
Very happy that we stopped in. My husband and I have been searching for 2 years for the right vehicle for the family. We had our Ford Windstar for 14 years and we wanted another ve My husband and I have been searching for 2 years for the right vehicle for the family. We had our Ford Windstar for 14 years and we wanted another vehicle that would last that long if not longer. My husband is always on the lookout for the best price and service and does not like to feel pressured. Jim and Andrew discussed our options and made us feel comfortable with our decision that was based on what we needed and wanted. We had stopped in at other dealerships and Hartford Toyota went out of their way to help us. Very happy. It was time for a new vehicle and we are glad that we stopped in at Hartford Toyota. More