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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,830 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

October 16, 2023

The building is nice and employees are friendly. Omar was extremely helpful and understanding in our vehicle purchasing experience. He was also thorough in his explanations and made sure we were com More

by pamelapersaud08
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
Report | Print
Oct 17, 2023 -

Hartford Toyota responded

Pamela, it's great to hear that Omar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 15, 2023

The purchase went smoothly and consideration was given to my taste when finding a desired style. More

by tabithapatram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Report | Print
Oct 16, 2023 -

Hartford Toyota responded

Thank you so much, Tabitha, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

October 13, 2023

“My advisor was Janice Acosta. She was friendly, helpful, and efficient. The car was serviced quickly and also washed. More

by wjscholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Oct 13, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Janice met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

October 12, 2023

The service is quick fast and on point. You pull in, have a seat, and wait for them to call you. More

by njcheflew44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Report | Print
Oct 13, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

October 11, 2023

Easy to get to location. Not sure what my expectations were, but quickly discerned that it's an old school dealership: be prepared to bargain. More

by m.mcmahon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Kaleb Desvignes
Report | Print
Oct 12, 2023 -

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

October 08, 2023

The work was good and fast. I highly recommend you restart the shuttle service at least locally. More

by Solistar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Oct 08, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 05, 2023

Jeanette and Brianna made this process so easy and very helpful on my purchase I’ll be back More

by Rafael2387
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
Report | Print
Oct 06, 2023 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

October 05, 2023

Janice provided exceptional service and attentive approach, and the technicians demonstrated utmost professionalism in their work. I highly recommend their services as the best in the state. More

by diegonaranjo708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Rich McAllister, Richard McAllister, Jr., Chris Mojsa, Jim Webster, Nancy Jackson, Pat Esposito, Mike Wells, Brianna (Bri) Garay, Janice Acosta
Report | Print
Oct 06, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

October 05, 2023

Everyone was very friendly and wanted to help. I was very appreciative of everyone I met and the fact that the entire team wanted to ensure I was happy and everything was perfect! More

by Fdis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Brianna (Bri) Garay, Jennifer Glidewell
Report | Print
Oct 06, 2023 -

Hartford Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 02, 2023

Steve Elliot is great to work with. We trust his experience and value his recommendations. More

by leedrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Oct 02, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Steve here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

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