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Hartford Toyota
Hartford, CT
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Excellent Buying Experience! Gaetano Pagliano is a perfect salesperson. Knowledgeable, capable and an excellent reader of his customer. Gloria Fernandez was knowledgeable and very Gaetano Pagliano is a perfect salesperson. Knowledgeable, capable and an excellent reader of his customer. Gloria Fernandez was knowledgeable and very helpful. EXCELLENT EXCELLENT EXCELLENT! More
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Amazing group of people looking out for YOU Customer Service was amazing starting from Anthony, explaining ALL options/ what works best for ME, to the patience had with me during the negotiating Customer Service was amazing starting from Anthony, explaining ALL options/ what works best for ME, to the patience had with me during the negotiating stage, and conintued support I still recieve from the Hartford Toyota family, making sure I am enjoying my brand new car. I truly would reccommend these guys to ANYONE, and really felt comfortable throughout the whole process. More
Best experience in buying a car! From the very first email from Tina Zarlenga who directed us to to our salesman, Guy Pagliano and our final payment arrangements with Tony Mumtaz our From the very first email from Tina Zarlenga who directed us to to our salesman, Guy Pagliano and our final payment arrangements with Tony Mumtaz our experience could not have been better. Tina was most helpful in getting the information we needed on the Prius V that we were interested in. We confirmed an appointment only after she made sure the car was still available and moved to outside the showroom so that it was ready for a test drive. After the receptionist greeted me at the door by my first name, which right away set the tone, she introduced me personally to Tina who then introduced me to Guy who took over from that point on. Guy without a doubt was very informative, knowledgeable, and genuine. He went with me for a test drive and explained lots about the car that was new to me. We already owned a 2008 prius so there were many similarities. After our test drive we sat down and went over figures. Everything hinged on the trade in value of our car to make the deal work. Guy worked hard to get us our price so that I was able to sign and put a deposit down that day on the new Prius V. He went above and beyond to work with his management team and me to be able to finalize the sale of the car. Never did I expect to walk away that day having purchased a new car. I was elated and thrilled that it came to fruition. All I had to do was tell my husband who had just left for Texas on business!! When we spoke that night he, too was surprised that I actually bought the car, but happy it all worked out and it was a done deal. He then listened to me about how wonderful my experience was with everyone I came in contact with. When the day came for us to pick up the car, once again everyone was very genuine and super friendly. Guy went over all the details and features of the car, even setting up entunes and my phone to the blue tooth. He also took care of the registration which was made more difficult given it was in Massachusetts. He was very accommodating and happy to do it. I will definitely buy at Hartford Toyota in the future and would not hesitate to recommend the dealership to my friends. More
Best car buying experience ever I foolishly decided a few days before Christmas to surprise my wife with a new Highlander. Despite the many things needed to make that happen, Hartf I foolishly decided a few days before Christmas to surprise my wife with a new Highlander. Despite the many things needed to make that happen, Hartford Toyota made sure that I wasn't disappointed. Mike Pembroke, my salesman was invaluable in helping me to understand and compare vehicles and the features I was considering. Andrew Lombardo worked with me to set a price for the vehicle and value of my trade. He stated from the beginning that we would make a deal and he stuck to that commitment. All discussion occurred in the open without the mystery and pressure that occurs at other dealerships. Everyone there appears to enjoy their jobs and working with customers. Then, when I selected a color and options, Mike set out to find a vehicle matching those preferences. When he determined it was a Highlander sitting in New Jersey, he simply drove the 120 miles there and brought it back to Hartford, and he did it all a day and a half before Christmas! I and everyone at the dealership followed his progress and together, they made sure that my family's holiday was extra special. I couldn't be more please with Hartford Toyota or my Highlander. They and it are great. I'll definitely visit Hartford Toyota when shopping for my next car. More
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Great first time experiance. This was my first ever new car. I was nervous going in but Luis M. Was great in explaining all my options. After much consideration I decided on lea This was my first ever new car. I was nervous going in but Luis M. Was great in explaining all my options. After much consideration I decided on leasing the 22015 RAV4 in hot lava. I am happy with my decision. Gloria in financing was great at helping me keep monthly payments within budget. I will recommended Hartford Toyota to all my friends. More
Saved!!! I was financing a 2011 Corolla that I had purchased May of 2014. Unfortunately, I got into an accident and my car was totaled. I was nervous about the I was financing a 2011 Corolla that I had purchased May of 2014. Unfortunately, I got into an accident and my car was totaled. I was nervous about the idea of financing another vehicle. Luckily, Tony Mumtaz talked me through the pros and cons of leasing and I ended up leasing a 2015 Corolla that I'm in love with. Anthony Virgo showed us the different models and explained the differences. He also took us on our test drive. He was very polite and patient with us, and we were able to complete everything in a matter of hours. I would definitely recommend Hartford Toyota to anyone looking for a great car and excellent service. More
Tacoma Sale My experience involved 2 very kind, down to earth individuals, Gloria & Gae, who made this purchase an easy & pleasant one. This is all the more relev My experience involved 2 very kind, down to earth individuals, Gloria & Gae, who made this purchase an easy & pleasant one. This is all the more relevant as G had to find my car & transfer it in from another state. Thank you all. More
Great Corolla! I love my new 2015 Toyota Corolla. Dave GODUTI was fabulous as always. Myself and my parents trust him tremendously. I can always be sure to be taken I love my new 2015 Toyota Corolla. Dave GODUTI was fabulous as always. Myself and my parents trust him tremendously. I can always be sure to be taken care of at Hartford Toyota. More
Great customer service = Satsfaction Toyota Super store dealer is one of the best car dealer at the U.S. Naveel and Conner They know their product, Tony he knows the business and he kn Toyota Super store dealer is one of the best car dealer at the U.S. Naveel and Conner They know their product, Tony he knows the business and he knows his customers. I have purchased New RAV4 2015, They really make you feel good about the car and confident in the deal. It would be hard to go anywhere else. Thanks More
Great deal in my brand new toyota I recently purchased My Toyota Camary from MR.Johnson and I am thrilled. I checked out Carmax and lia Hyundai as well as some small places in hartford I recently purchased My Toyota Camary from MR.Johnson and I am thrilled. I checked out Carmax and lia Hyundai as well as some small places in hartford but I felt I was being scammed or treated poorly . But when I went to toyota I was treated fairly and explained everything I need to know and I got my new Toyota and I couldn't be happier. I will return when my daughter goes to college and get her car from Toyota and I hope Mr Johnson is there to provide me excellent customer service again. More