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Hartford Toyota
Hartford, CT
3,851 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 24, 2015
My Valentine's Day Surprise On February 14, 2015 I had an appointment to sit with Jill Bruno to discuss my options abut the 2012 Toyota Sienna I had leased a few years earlier. On February 14, 2015 I had an appointment to sit with Jill Bruno to discuss my options abut the 2012 Toyota Sienna I had leased a few years earlier. To my surprise I sat with Tony Mumtaz in the finance department and along with his assistant Chen Cheng, they offered me a GREAT DEAL on my new 2015 Toyota Sienna. Tony even helped me get out of the lease I was in with no problems while Chen offered me beverages and allow me to test drive the 2015 Toyota Sienna. WAY TO GO TONY and CHEN. I would absolutely would recommend their services. A few days later, I received a follow up call from Jill Bruno and Theresa Casasanta to see that I was satisfied with my services. I most certainly am. THANKS HARTFORD TOYOTA FOR MAKING THIS EXPERIENCE A GOOD ONE!!! More
by Shantay
Employees Worked With
Jill Bruno, Tony Mumtaz, Chen Cheng
February 24, 2015
purchase new car Went to Htfd.Toyota to take a look at a new car. Met Steve Basora. After I explained to Steve what I was looking for he took me out in a new Toyota Av Went to Htfd.Toyota to take a look at a new car. Met Steve Basora. After I explained to Steve what I was looking for he took me out in a new Toyota Avalon. The model he selected, Touring XLe, turned out to be exactly what I was looking for.We talked price,trade etc.and instead of just looking I purchased a 2015 Avalon Touring XLE.Steve was very competent and knowledgeable which made the transaction effortless.Jim Webster and Tony Mumtaz mad completing the sale smooth as silk.I highly recommend Steve to anyone interested in making a purchase and Htfd.Toyotas team makes it all easy. More
by Bernies
Employees Worked With
Jim Webster, Tony Mumtaz, Steve Basora
February 24, 2015
Excellent Customer Service Henry Is The Best Henry Montgomergy I visted hartford toyota a few months back to see what were my options about the lease i currently was in .Henry went out of Henry Montgomergy I visted hartford toyota a few months back to see what were my options about the lease i currently was in .Henry went out of his way to do what he can to help me that time i couldnt do much because it was still early and he explained everything better to me and i got a much better understanding of how it all works.. His exact words were come back in the few more months and i gurantee you will be leaving with your car. I visted toyota on 02-23-2015 And i couldnt be a much happier person. The customer service was amazing from when i first arrived to my appointment at 5 till 830 pm three and a half hours but worth the wait. Henry is a very patient person great sales person and made it happen. It was fast easy and he made me feel very important. His patience and understanding was great he answered all my questions before i even got the chance to ask them he went thru all the details and made sure he covered everything on my 2015 Toyota Camry we test drove the car put everything together and at the end went thru all the features in my car . I deffiently look forward to working with Henry In the future I recommend Hartford Toyota to everyone . Henry i can finally say i am happy thanks for making this happen. Best customer service Award Goes to you For you Customer service, time, patience, understanding and most of all getting me to leave in the car i want and love I am very Sastisfied More
by Tiffany P
Employees Worked With
Andrew Lombardo, Tony Mumtaz, Henry Montgomery
February 22, 2015
Excellent Lilia Browne always makes an great effort to get you a great deal. So far have not had any issues with my cars maintainance and service. Lilia Browne always makes an great effort to get you a great deal. So far have not had any issues with my cars maintainance and service. More
by Toyota the Best Cars
Employees Worked With
Luis Plaza, Lilia Browne, Jay Riveria, Gloria Fernandez
February 21, 2015
Excellent in every way! Hartford Toyota! I have been a 10 year + service customer on Chip Benyi who helped me get 260k plus from my last camry. He introduced me to Gabe who was very helpful I have been a 10 year + service customer on Chip Benyi who helped me get 260k plus from my last camry. He introduced me to Gabe who was very helpful as was Marc, Andrew and Luis in detail. Carl in service has always been excellent too. I would never go anywhere else now for anything Toyota! Thank you!! More
by THT
Employees Worked With
Carl, luis Gonzalez, Chip Benyi, Andrew Lombardo, Gabriel Ortiz, Marc Clemons
February 18, 2015
Not a "Dealer"- a "Friend" who helped us buy our car I recently purchased my second Toyota Highlander... When I woke up that morning, it was not my intent to drive away in a new car. When my wife and I a I recently purchased my second Toyota Highlander... When I woke up that morning, it was not my intent to drive away in a new car. When my wife and I arrived, we were introduced to Dave Goduti. He seemed pleasant enough, greeting us with a warm hand shake and telling us the car was already warmed up and waiting for us. He was a jovial man with a big smile and a welcoming manner. He ushered us both outside and got us situated- I behind the wheel and my wife in the back seat. He directed us out of the parking lot, and onto the highway. Usually, the test drive is "directed" by the sales person- 'turn left... take next right... etc' Dave told me just drive until I want to turn around. I appreciated being in charge and control. It gave me the feeling he was 1- confident in the car's capability to handle anything, and 2- respectful of me and my desires to get a good feeling for the car in my own way. During the drive, he got to know us as people, rather than just focusing on the car. He did interject little bits of info about the differences between my current highlander and this one- size differences, performance differences, features, etc. We headed back to the dealership, and asked me my thoughts. I told him it seemed like a good car, and was a good driving experience, though I wished I could have seen the AWD in action but couldn't imagine how. He instructed me to drive the car to the back of the property where the snow had not yet been plowed completely. I did as he said, not quite sure where this was going to end. He then had me drive through high deep snow banks, over icy patches, up/down steep inclines, and into conditions that more closely simulated realistic winter driving conditions. The car performed incredibly well, handling every challenge I posed to it. No snow bank, ice chunk, or slick patch was too much for the AWD feature. It was a highly unusual but incredibly valuable test drive experience. Dave wanted me to get EVERYTHING I wanted out of this test drive experience. We went back into the office and sat for a while. I was expecting this to be it, perhaps a "Let me know when your ready to talk/have a nice day" ending. But Dave instead sat and talked with us- asking us about what we wanted, what our concerns were, and getting a good idea of where we were coming from. We expressed our financial scenario with him and he listened sincerely. He was finally able to find a way to make it work for us- there was no haggling, there was no "this is my final number" game, it just was what it was. He didn't push us, he didn't pull us, he just presented the numbers, adjusting what he could to make it work. He wasn't really trying to "sell" us the car, but rather help us "buy" the car. It made a typically stressful situation far more relaxed. We weren't first time buyers, but he removed a lot of the "been there/done that" feeling of jaded "car salesmen" attitude. Dave is a real asset to Toyota of Hartford. You are fortunate to have him, and I will be recommending him to friends and family. You can also expect me to contact him for my next Toyota. Thanks Dave! Marc Clemons- also made the financial side of the deal very easy. Even when we wavered back and forth on the wrap around coverage- he patiently went with us showing us the numbers, working out the details, explaining the fine text. He's a fine upright individual who made his part of the buying experience as easy as it could have been. Thanks Marc! "Sunny" was also great, explaining all the add-on features available to us and making sure we were satisfied as well. Thanks Sunny! More
by Thad
Employees Worked With
Dave Goduti, Marc Clemons, Tina Zarlenga, Naveel "Sunny" Syed
February 18, 2015
Working with Charles was great. He was very easy to negotiate with and very helpful. Was able to take a Highlander for an extended test drive to test comfort on a long drive. I'm gla He was very easy to negotiate with and very helpful. Was able to take a Highlander for an extended test drive to test comfort on a long drive. I'm glad I got my Highlander! More
by Bob
Employees Worked With
Andrew Lombardo, Charles Johnson
February 17, 2015
Surprisingly Simple On 2-12-14 I walked into the Toyota dealership not knowing what to expect. I have never bought or even owned a brand new car or even been into a deale On 2-12-14 I walked into the Toyota dealership not knowing what to expect. I have never bought or even owned a brand new car or even been into a dealership of any sort so saying I was skeptical of the whole process would be an understatement. This is where the service that was provided started to calm any trepidation I might have had. Steve Basora was the sales rep that greeted me and after a sit down explaining my situation of never owning a new vehicle as well as not having the greatest credit score and just being apprehensive about venturing into unknown territory for me he was able to calm my nerves and broke down everything. He told me he would make sure he would get me into a vehicle but I was still skeptical so told him he hasn't seen my credit score yet. He told me not to worry and trust him and from that point on I started put some faith into him and let me say he was a man of his word. Not only did he get me into a vehicle, he was able to get me into a 2015 Toyota Camry SE. I couldn't have been happier. It was a great feeling knowing that I no longer had to worry if my car would make it to work or breakdown on a daily basis. Knowing that now I have a reliable vehicle that I don't have to worry about is still an amazing feeling , not forgetting to mention the car is absolutely beautiful. I really just wanted to show my appreciation and gratitude to not just Steve Basora but the entire Toyota family. THANK YOU SO MUCH!!!!!!!!!!!!!! More
by Reimund
Employees Worked With
Luis Plaza, Tony Mumtaz, Steve Basora
February 16, 2015
Consistent quality service Just picked up my 4th Toyota Tacoma. Not only pleased with the previous three (3) but notice continuous product improvements. Sales, service and finan Just picked up my 4th Toyota Tacoma. Not only pleased with the previous three (3) but notice continuous product improvements. Sales, service and finance staff are 1st class ... standard setters. More
by Wrangler 52
Employees Worked With
Gaetano Pagliano, Carl Maratta, Jay Riveria, Chris Mojsa, Marc Clemons
February 16, 2015
good experience I was referred to my sales lady Chen in Hartford Toyota. Went extremely smooth with the whole process. She's knowledgable about Corolla, and she speak I was referred to my sales lady Chen in Hartford Toyota. Went extremely smooth with the whole process. She's knowledgable about Corolla, and she speaks Chinese. Business Director Tony is very friendly, makes the transaction efficient. Extremely satisfied with my experience and will definitely refer friends to Chen! More
by Johnathan
Employees Worked With
Tony Mumtaz, Chen Cheng, Naveel "Sunny" Syed
