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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,856 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,856 reviews

November 26, 2023

I HAVE HAD MY TOYOTA CAMRY SERVICED AT HARTFORD TOYOTA SUPERSTORE SINCE I BOUGHT IT IN 2005 AT THIS DEALERSHIP.. IN ALL THOSE YEARS THEY HAVE PROVIDED EXCELLENT SERVICE. THE TECHNICIANS AND MECHANICS AR More

by amymadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IN ADDITION TO MANY OTHER TECHNICIANS THROUGH THE YEARS., Stephen Elliot
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Nov 26, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business, Amy, and hope to see you again soon! The Team at Hartford Toyota

November 25, 2023

Very straightforward I was well-informed about what needed to be done, and they did their best to do everything within the estimated time More

by maryellenkahn
Recommend Dealer
Yes
Employees Worked With
Steve Elliot
Report | Print
Nov 26, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out, Maryellen. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

November 24, 2023

Easy to work with and accommodating Had a last minute issue, they were able to get an estimate and work done quickly and easily. More

by tracy.milewski
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
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Nov 26, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Tracy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

November 24, 2023

Easy Customer service great. Being kept with status. Work complete. Input process quick Will definitely return for 15000 service More

by johneget19
Recommend Dealer
Yes
Employees Worked With
Jeannette and Steve
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Nov 26, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, John, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

November 23, 2023

Bo Myta is an excellent advisor! He gave me great prompt, efficient and courteous service. More

by Wheimer
Recommend Dealer
Yes
Employees Worked With
No
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Nov 23, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bo met your service expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

November 23, 2023

It's a casual service visit. Mine is a new vehicle with just 1200 miles run. Nothing specific is needed. They verified everything and said all good. It went on well. Comfortable More

by ajaypediredla
Recommend Dealer
Yes
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Nov 23, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

November 23, 2023

The tire pressure warning gauge turned on right after I left the dealership and goes in and off intermittently. I left a message with my service rep but never heard back. More

by benlavine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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Nov 26, 2023 -

Hartford Toyota responded

Ben, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at Hartford Toyota

November 23, 2023

She’s amazing, a wonderful asset to your business love her and her customer service always on point More

by negronj251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
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Nov 23, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

November 23, 2023

Excellent Experience professional and thorough. Couldn't ask for a better service Happy thanksgiving Happy holiday More

by Joe Sacco
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Nov 23, 2023 -

Joe Sacco responded

Excellent service

Nov 26, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business, Joe, and hope to see you again soon! The Team at Hartford Toyota

November 23, 2023

Thank you for the service. Otherwise I wait the service to be better. Some pieces there is not in the stock. More

by rolandov62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Nov 26, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Roland, feel free to contact us at your convenience. The Team at Hartford Toyota

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