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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,849 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,849 reviews

November 23, 2023

She’s amazing, a wonderful asset to your business love her and her customer service always on point More

by negronj251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Nov 23, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

November 23, 2023

Excellent Experience professional and thorough. Couldn't ask for a better service Happy thanksgiving Happy holiday More

by Joe Sacco
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Report | Print
Nov 23, 2023 -

Joe Sacco responded

Excellent service

Nov 26, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business, Joe, and hope to see you again soon! The Team at Hartford Toyota

November 23, 2023

Thank you for the service. Otherwise I wait the service to be better. Some pieces there is not in the stock. More

by rolandov62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Nov 26, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Roland, feel free to contact us at your convenience. The Team at Hartford Toyota

November 21, 2023

The team at Hartford Toyota was great to work with. Everyone was responsive and helpful. Jeannette worked with me to find the right car that fit my budget and what I was looking for. More

by Alejandrotobon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Brianna (Bri) Garay
Report | Print
Nov 21, 2023 -

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jeannette and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Team at Hartford Toyota

November 19, 2023

I am very happy with the services i received! I will always come back! Awesome!!! More

by mpoetrylover
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Nov 20, 2023 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

November 18, 2023

The people who work there is extraordinary. That’s good experience. Nice work. That is great. Nice work. Keep going! More

by felicitad59@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Nov 20, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

November 18, 2023

I traveled further than I would to a closer Toyota dealership and am very pleased with the service, the ease of delivery, and the salesman. More

by pschuler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Very nice receptionist , Emarkh Bayramov
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Nov 19, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

November 17, 2023

I don't think my experience was typical. I was working with someone who left, and the process was messed up as a result. Picking up my car was easy and smooth, but the rest of the process More

by adickinson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Kaleb Desvignes
Report | Print
Nov 19, 2023 -

Hartford Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at Hartford Toyota

Nov 19, 2023 -

adickinson0 responded

Of course. I did reach out previously and I'm still waiting for a call back.

November 16, 2023

I would definitely recommend this location to someone who's looking to either buy a new or used car.The staff is very professional. More

by leoniewalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Nov 16, 2023 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Leonie, and we hope to see you again! The Team at Hartford Toyota

November 16, 2023

Dealership could not get the truck I wanted so I had to switch to a different lesser vehicle even though my deposit was on another vehicle. Waited hours for financing to get us in. Kaleb did not know the p More

by panicobruce
Recommend Dealer
No
Employees Worked With
Kaleb Desvignes, Kaleb Desvignes
Report | Print
Nov 19, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

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