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Hartford Toyota

Hartford, CT

4.6
3,830 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

November 02, 2023

I appreciate the professionalism of the staff and the speed at which my car goes through “intake”. More

by Scd4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Olivera , Bo Myta
Nov 02, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

November 02, 2023

Everyone at the dealership was very helpful and absolutely wonderful thank you all very much More

by nildava58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jeannette Garcia, Andie Montanez
Nov 02, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

November 01, 2023

We were more than pleased with Jennifer Glidewell, our sales consultant. At all times, she was welcoming, knowledgeable and respectful of our needs and preferences. With her help, we purchased a RAV-4 P More

by rmorriss78
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Nov 01, 2023 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Jennifer here at Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

November 01, 2023

Jennifer and Hartford Toyota were amazing to work with. They were efficient, knowledgeable, and made the buying process easy and fun. More

by kaweisensee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Nov 01, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Jennifer was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

October 31, 2023

Thank you for delivering on what we needed and wanted! Happy Halloween to us: scary good service 🎃! We are happy customers! More

by aloe-immense-0n
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Nov 01, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

October 31, 2023

They we're able to get the car I wanted in a timely manner. Extremely helpful throughout the process. More

by Bm860
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root
Nov 01, 2023 -

Hartford Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

October 31, 2023

Very fast service my car was fixed in one day Ms. Acosta was very helpful got things done in a timely fashion very appreciative thanks 😊 More

by Lenacjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Nov 01, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

October 27, 2023

Very friendly staff with knowledge and very friendly open to find solutions. I would recommend it to future buyers. Jeannette and Briana made my 2023 RAV4 purchase seamless. More

by William Suarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
Oct 27, 2023 -

Hartford Toyota responded

Thank you so much for your kind words for Brianna and Jeanette, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! The Team at Hartford Toyota

October 26, 2023

Our experience was great and we wound up buying 2 cars. The auto industry has drastically changed since we last bought a car but our sales rep Ben Root was up front, super kind and really helped make the p More

by GrandHighlander8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andie Montanez, Ben Root
Oct 26, 2023 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Andie was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

October 26, 2023

They were great at servicing my car and fixing a small issue it had. I appreciated that they explained to me what the actual problem was and how they were going to resolve it. More

by Celia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Oct 26, 2023 -

Hartford Toyota responded

Celia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stephen met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

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