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Hartford Toyota

Hartford, CT

4.6
3,856 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,856 reviews

November 30, 2023

Everything went great but there’s always room for improvement I got ther in no time from southington ct More

by Kd1wn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Nov 30, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

November 30, 2023

Omar was very professional, informative, and helpful. I will go back to him next time I purchase a vehicle. More

by abrar1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
Nov 30, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

November 29, 2023

Omar was both knowledgeable and responsive throughout the entire sales and purchasing process. He listened to my needs and put together a package that meet them all. A pleasure working with him! More

by barryob4
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Omar Rivera
Nov 30, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Omar and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

November 29, 2023

I am very frustrated with the work done. There was no care in the service of my car. More

by everton15352
Recommend Dealer
No
Employees Worked With
Hugo Muniz, Hugo Muniz
Dec 03, 2023 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

November 28, 2023

He was knowledge, polite and experienced He made everything to happen and leave the dealer with the car ?? the same day More

by val.kop13
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Gaetano Pagliano
Nov 28, 2023 -

Hartford Toyota responded

Val, Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

November 28, 2023

Good service! They are reliable and helped me out! I would come here again Thank you More

by margauxpace98
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Nov 28, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Janice and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

November 28, 2023

Although it was busy day after holidays, Hugo was constant touch with the updates and ETA. The multi point check was done with all information that I was looking for More

by avinash_bhange
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Nov 28, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

November 27, 2023

"Toyota Celica 00" Janice Excellent person and very professional with her work, very kind, I would say too kind, so kind I wanted to give her a tip but she was such a good person that she rejected it, More

by Marco007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Nov 27, 2023 -

Hartford Toyota responded

Thanks, Marco, for sharing your thoughts about your experience with Janice here at Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

November 27, 2023

Benjamin Root made this the easiest car-buying experience I've ever had. I came in to browse, he found exactly what I was looking for in a vehicle and helped me to drive away in the car quickly and efficient More

by shellerfoot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel, Brianna (Bri) Garay, Ben Root
Nov 27, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear that Ben and Bri were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

November 26, 2023

Really good service all around. Positive,clean environment. Hugo, answered all my questions and did a great job. More

by doyoureallybelieve77
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Nov 26, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

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