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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,856 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,856 reviews

December 03, 2023

My car was well taken care of as usual. I came in for an emissions test and routine oil change and check up. It took a little over and hour but otherwise no other issues More

by Makbern928
Recommend Dealer
Yes
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Dec 04, 2023 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

December 03, 2023

Good customer service She spoke and explained everything to me politely She's was very understanding More

by Ashantawilliams0
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Dec 04, 2023 -

Hartford Toyota responded

Thank you, Ashanta, for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

December 01, 2023

They need to be more professional and should know how to handle business transactions unfortunately a lot of staff doesn't know exactly what needs to be done More

by ravinders26
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gaetano Pagliano, Emarkh Bayramov
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Dec 06, 2023 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

December 01, 2023

Great workers! Figured out what was wrong with my car in a matter of hours More

by miralisketzie
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
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Dec 03, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

December 01, 2023

Great service, great people No issues with scheduling or time it took to perform the service More

by brichris101
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Dec 03, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

December 01, 2023

Excellent service. Staff was very courteous and professional Waiting was ideal for a Saturday morning appointment. More

by junior
Recommend Dealer
Yes
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Dec 03, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

December 01, 2023

Great service Customer service is good, very helpful at answering questions and details with my service More

by rosa231781
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Dec 03, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

November 30, 2023

they got me in and we did the deal. Everything went smooth, and the person that wrote up quote on my car. She was excellent too. The girl in that did the contract. I had a very good exp More

by In101664
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Jeannette Garcia
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Nov 30, 2023 -

Hartford Toyota responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! The Team at Hartford Toyota

November 30, 2023

Service was quick and perfect. Scheduling was also hassle free. Toyota did a great job with my Rav 4. Scheduling was hassle free and easy, service was quick and perfect More

by arthurarchietiu
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
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Nov 30, 2023 -

Hartford Toyota responded

Thank you, Arthur, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

November 30, 2023

The team at Hartford Toyota went above and beyond to get me into the right vehicle. More

by ChrisMB
Recommend Dealer
Yes
Employees Worked With
Kaleb Desvignes, Kaleb Desvignes
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Nov 30, 2023 -

Hartford Toyota responded

Thanks, Chris, for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

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