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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,830 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

December 01, 2023

Great service Customer service is good, very helpful at answering questions and details with my service More

by rosa231781
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Report | Print
Dec 03, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

November 30, 2023

Omar was very professional, informative, and helpful. I will go back to him next time I purchase a vehicle. More

by abrar1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Andie Montanez
Report | Print
Nov 30, 2023 -

Hartford Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

November 30, 2023

they got me in and we did the deal. Everything went smooth, and the person that wrote up quote on my car. She was excellent too. The girl in that did the contract. I had a very good exp More

by In101664
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Jeannette Garcia
Report | Print
Nov 30, 2023 -

Hartford Toyota responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! The Team at Hartford Toyota

November 30, 2023

Service was quick and perfect. Scheduling was also hassle free. Toyota did a great job with my Rav 4. Scheduling was hassle free and easy, service was quick and perfect More

by arthurarchietiu
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Nov 30, 2023 -

Hartford Toyota responded

Thank you, Arthur, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

November 30, 2023

The team at Hartford Toyota went above and beyond to get me into the right vehicle. More

by ChrisMB
Recommend Dealer
Yes
Employees Worked With
Kaleb Desvignes, Kaleb Desvignes
Report | Print
Nov 30, 2023 -

Hartford Toyota responded

Thanks, Chris, for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

November 30, 2023

Everything went great but there’s always room for improvement I got ther in no time from southington ct More

by Kd1wn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Elliot
Report | Print
Nov 30, 2023 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

November 29, 2023

Omar was both knowledgeable and responsive throughout the entire sales and purchasing process. He listened to my needs and put together a package that meet them all. A pleasure working with him! More

by barryob4
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Omar Rivera
Report | Print
Nov 30, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Omar and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

November 29, 2023

I am very frustrated with the work done. There was no care in the service of my car. More

by everton15352
Recommend Dealer
No
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Dec 03, 2023 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

November 28, 2023

He was knowledge, polite and experienced He made everything to happen and leave the dealer with the car ?? the same day More

by val.kop13
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Gaetano Pagliano
Report | Print
Nov 28, 2023 -

Hartford Toyota responded

Val, Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

November 28, 2023

Good service! They are reliable and helped me out! I would come here again Thank you More

by margauxpace98
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Report | Print
Nov 28, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Janice and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

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