Hartford Toyota
Hartford, CT
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The people at Hartford Toyota were absolutely wonderful! The facility is clean, handicap, accessible, and very high-tech when it comes to determining if there any issues with your vehicle. Can’t say enough The facility is clean, handicap, accessible, and very high-tech when it comes to determining if there any issues with your vehicle. Can’t say enough about the customer service, I’m so glad I found Hartford Toyota to take care of all of my vehicles needs. More
My car buying experience at Hartford Toyota was great. My salesperson, Jennifer Glidewell was very knowledgeable and made the experience nice and easy. My salesperson, Jennifer Glidewell was very knowledgeable and made the experience nice and easy. More
Janice, Outstanding. Knowledgeable. Friendly. Grateful. Very experienced. Great customer service. Understanding. Attentive. Kind. Skillful. Happy. Knowledgeable. Friendly. Grateful. Very experienced. Great customer service. Understanding. Attentive. Kind. Skillful. Happy. More
They marked down the wrong mileage for my service on my carfax, the advisor slammed his hands on the desk when asked about my vehicle status. They tried to charge me for something when I have a warranty an carfax, the advisor slammed his hands on the desk when asked about my vehicle status. They tried to charge me for something when I have a warranty and the issue was very apparent but they “couldnt find or see it”. This dealership has given me now 2 poor experiences for service and its seems they want to just screw you out of money and not actually do the service or work requested. I waited over 6 hours and around hour 4-5 they saw me in the waiting room and said “oh I thought you left, I didn't realize you waited for you car”. I don't see myself purchasing or recommending another toyota or this dealership from the awful experiences I’ve encountered on multiple occasions here. More
Although there was no negotiation in terms of price and trade in they never made me feel belittled. This has happened at other Toyota dealers. trade in they never made me feel belittled. This has happened at other Toyota dealers. More
This’s my second time and I’ll always work with Omar , he kind and understanding , he listen and work with me and for that I very happy also his recommendation is perfect. Thank you so much Omar see you soon kind and understanding , he listen and work with me and for that I very happy also his recommendation is perfect. Thank you so much Omar see you soon. More
I was so pleased, and overly satisfied with the experience I had at Hartford Toyota. Jennifer the sales associate was very helpful and accommodating, she made the transaction seamless. Actually, experience I had at Hartford Toyota. Jennifer the sales associate was very helpful and accommodating, she made the transaction seamless. Actually, the scale does not have enough stars to rate her service and hospitality!! I love my vehicle!!! Thank you!!! More