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Hartford Toyota
Hartford, CT
3,871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 23, 2016
Used car purchase Very friendly.Very helpful.Not too pushy.Really worked with me to get this vehicle.It has lots of nice features.I like Toyota vehicles. Very friendly.Very helpful.Not too pushy.Really worked with me to get this vehicle.It has lots of nice features.I like Toyota vehicles. More
by Emily18554
Employees Worked With
Luis "Lui" Gillen, Tina Zarlenga, Tony Mumtaz
May 23, 2016
Walked out with a 2016 RAV4 Limited Jim and Luis, thank you for your customer service! I wasn't expecting to walk out from the dealership the same day with a beautiful RAV4 Limited.. Jim and Luis, thank you for your customer service! I wasn't expecting to walk out from the dealership the same day with a beautiful RAV4 Limited.. I was very impressed on how knowledgeable Luis was with the technology in the RAV4. As for Jim, when it came time to negotiate our deal, he was pleasant and came back one time with a great price on the RAV4!! Thank You! Sonia More
by RAV4
Employees Worked With
Luis Martinez, Jim Webster
May 22, 2016
very friendly, not too pushy Tina knew what I was looking for and was attentive to it. Would keep in touch, but no too pushy. Even congratulated me when I purchased from another Tina knew what I was looking for and was attentive to it. Would keep in touch, but no too pushy. Even congratulated me when I purchased from another dealer. More
by paul
Employees Worked With
Tina Zarlenga
May 21, 2016
About Hartford Toyota I recently brought car from Toyota. Customer service is excellent. I like thank each and everyone in sales division (JJ) for continous follow up and I recently brought car from Toyota. Customer service is excellent. I like thank each and everyone in sales division (JJ) for continous follow up and smoothly relationship with customer to deliver the car on time. Thanks a lot More
by Saravanan Rajendran
Employees Worked With
Andrew Lombardo, Marc Clemons, Tony Mumtaz, JJ Hill
May 21, 2016
Phone calls I signed up to speak with salespeople from several dealerships on the Edmunds website. Tina from Hartford Toyota called me promptly. She was very I signed up to speak with salespeople from several dealerships on the Edmunds website. Tina from Hartford Toyota called me promptly. She was very personable, helpful, called me several more times,and sent information by e-mail. We live a distance from Hartford, and ultimately decided to purchase a car from a different dealership because of the distance. But if Tina had been at a closer dealership, we would have definitely been very happy to work with her. More
by rrosen8153
Employees Worked With
Tina Zarienga
May 20, 2016
Misled and lied to I went in to co sign for my son. While signing paperwork I noticed my name was first. I pointed out to financial person and said my son is buying the I went in to co sign for my son. While signing paperwork I noticed my name was first. I pointed out to financial person and said my son is buying the car and I am only cosigning. He said yes it was going in my sons name. Come to find out that I bought car, I get all billing. When I called and questioned they said they put in my name because my son could get lower interest rate. The financial person totally misled me and lied to my face regarding the sale. I tried calling after 1 st statement and no one answered phone at dealership after 4 calls. When I did get through the supervising manager that day avoided my call and they picked up phone and kept putting me into an Internet salespersons voice mail. I am disgusted over the situation and will be filing complaint. More
by Misled and lied to
Employees Worked With
Gaetano Pagliano, Tony Mumtaz
May 18, 2016
Prius V Cody was great and helped us get a great deal on a certified used Prius V. It was quick and easy and he handled all the paperwork. Cody was great and helped us get a great deal on a certified used Prius V. It was quick and easy and he handled all the paperwork. More
by tinydancereda
Employees Worked With
Cody Gill
May 18, 2016
Quick & Charming Service Purchased my first car from Hartford Toyota & I'm so glad I picked this dealership. Their service was extremely quick and they went out of their way, Purchased my first car from Hartford Toyota & I'm so glad I picked this dealership. Their service was extremely quick and they went out of their way, to make sure I got the exact car I wanted, down to the color. I was in the market for a RAV4 and my salesman Dave Goduti helped me through the process of deciding what model and year to purchase for my needs. He was both honest & charming! Also the management is fantastic, loved working with Richard McAllister, Jr. Overall wonderful experience, I would recommend this dealership to everyone :) More
by Aubrey
Employees Worked With
Richard McAllister, Jr., Dave Goduti
May 17, 2016
Excellent experience Very efficient and smooth process for leasing a new car. We leased a Toyota Highlander. Cody made the experience quick and easy. He was very patient w Very efficient and smooth process for leasing a new car. We leased a Toyota Highlander. Cody made the experience quick and easy. He was very patient with us in showing us different cars and explaining the options. We never felt any pressure. We came in to look and he made the process so easy that we decided to buy the car and it was ready for us that week. More
by SB
Employees Worked With
Cody Gill
May 17, 2016
It was a very smooth deal. No pressure, just information. This is the 2nd car we bought at Harford Toyota. the 1st was a new Rav 4 which my wife loves. the next was a used 2012 Camry xle with very low mileage This is the 2nd car we bought at Harford Toyota. the 1st was a new Rav 4 which my wife loves. the next was a used 2012 Camry xle with very low mileage. Luis Martinez took his time explaining everything the car has. this car is loaded so he had a lot to show me. This dealership seems to take the time to make sure there sales people know the cars inside and out. It's nice to see your questions answered correctly and not guessed at. The tires that were on the care were new but they were winter tires. I hadn't noticed it when I bought the car. I called Luis and told him I didn't want these tires he worked with me and his sales manager and they resolved the problem to keep me happy. Very comforting to know they recognize good customer service creates loyal customers. More
by Mike Camry liker
Employees Worked With
Andrew Lombardo, Luis Plaza, Luis Martinez
