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Hartford Toyota

Hartford, CT

4.6
3,871 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

July 24, 2016

first time buyer it was nerve wrecking and the wait was a little long but understood regarding our situation as a first time buyer with little credit. thanks More

by pilin1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thisady Khongdy
July 23, 2016

Pushy unpleasant sales team After waiting over 15 minutes for a scheduled appointment with Jill, I got to wait another 40 minutes after she dropped an application for credit with More

by MollieTrask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Bruno, Marc Clemons
Jul 25, 2016 -

Hartford Toyota responded

I am terribly sorry to hear that you did not have a positive experience at Hartford Toyota. I hope you at least walked away with the vehicle you were looking for. If you would like to discuss your situation further you are more than welcome to contact me at the dealership. My name is Lisa Taylor & I am the cusotmer service manager. I can be reached at 860-278-5411 ex. 114. Thank You for your positive comment about our service department. It is most appreciated. I know the service team goes above & beyond to try & deliver the best expereience possible. We will look forward to seeing you in our service lane.

July 23, 2016

New car purchase Thisady Khongdy went above and beyond to help me find the right car for my college age daughter. Despite the sweltering heat, he tireless presented us More

by Katie613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lombardo, Bo Myta, Thisady Khongdy
Jul 25, 2016 -

Hartford Toyota responded

Thank You for giving Hartford Toyota & TK your recommendations. It sounds like you had a very good car buying experience. We appreciate you coming to Hartford Toyota & allowing our team to meet your car buying needs. We would like to welcome you to the Hartford Toyota family & look forward to seeing you in our service lane.

July 23, 2016

Easy and accommodating car-buying experience I did a lot of research up front and knew both the model I wanted and what I felt I needed to really check out on the vehicle. Adam was very pleasant, More

by 4by4guy
Recommend Dealer
Yes
Employees Worked With
Adam Foley
July 22, 2016

Fun to buy from I had the pleasure of dealing with Adam Foley, what a great guy I felt like he was true to his word. He found me a car in my price range and was willi More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Clemons, Adam Foley
Jul 25, 2016 -

Hartford Toyota responded

I have to say that your statements are a true testament to Toyota's durability. I thank you for your purchase & choosing Hartford Toyota as your dealeship. It is truly great to hear that you plan on drivig your prius for 20 years. We appreciate your dedication to Toyota & your recommendations. Hope you are enjoying your new Toyota.

July 21, 2016

Great Customer Service From the beginning I felt like they were all there to help and get me a car for the price range I could afford. I leased a Toyota Corolla. I started t More

by Samantha Stanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Marc Clemons, Tina Zarlenga, Luis Gonzalez
July 20, 2016

Above and beyond Carl goes above and beyond to make sure all my vehicle needs are met. He is a critical part of the Hartford Toyota team! I only trust Carl and the Ha More

by Brian Kleinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
Jul 25, 2016 -

Hartford Toyota responded

Thank you Brian for your kind words & the recommendations you gave Carl. It is great to see Carl getting well deserved recognition. We thank you for your dedication to the Hartford Toyota service team.

July 19, 2016

Excellent customer service My husband and I had the pleasure of pur chasing a Toyota Tacoma truck. I can surely say Lesile Richam was hands on with every detail & instructions. More

by Wingie246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Clemons, Leslie Richam
July 19, 2016

Great experience Cody was friendly and efficient and handled my sale quickly and professionally. The finance guy was also very professional and handled my sale quickl More

by Sdelisle0924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gill
July 15, 2016

Dave Goduti and Sammy Guzman were awesome! Thanks to Dave Goduti and Sammy Guzman we were treated with excellent service. Both men worked hard to get us into a certified used car. We love our More

by Khrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goduti, Sammy Guzman
Jul 15, 2016 -

Hartford Toyota responded

It's always great to hear that a customer loves their new car!! We are excited to hear that everything went very well. Thank you for choosing Hartford Toyota as your dealership. Welcome to the Hartford Toyota family.

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