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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,849 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,849 reviews

December 15, 2023

Excellent maintenance service. Great time management. Janice went up and beyond my expectations! She is very knowledgeable kind and friendly. Thanks! More

by hattiegrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Dec 17, 2023 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

December 14, 2023

A very good work was done and must always try to keep it up to satisfy all your customers More

by E K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
Report | Print
Dec 14, 2023 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

December 14, 2023

Quick and relatively smooth. Service associate greeted me quickly, was able to address my service needs and kept me well updated. More

by smmeehan0
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Dec 14, 2023 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

December 14, 2023

I just need wait min 30 even though car is ready on drive way Delivery after service should be faster than holding people in waiting area More

by Vino
Recommend Dealer
No
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Dec 17, 2023 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

December 14, 2023

It was quick easy and less time wasted process of getting service done on my vehicle More

by Jkumar197766
Recommend Dealer
Yes
Employees Worked With
Idr
Report | Print
Dec 14, 2023 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

December 13, 2023

Great service at very short notice. I think I already gave a report. La la More

by pfliakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone in service
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Dec 14, 2023 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

December 13, 2023

Great staff! Great service and great professionalism! Autumn, owner and Finanace Manager were good to work with and made me feel comfortable in our purchase. More

by randysklenar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr.
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Dec 14, 2023 -

Hartford Toyota responded

Randy, Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Team at Hartford Toyota

December 12, 2023

The dealership was great to work with but the transportation company bring my new car to Texas was not good. More

by mlmmoseley
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell, Jennifer Glidewell
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Dec 12, 2023 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

December 12, 2023

I have had a good relationship with Hartford Toyota since 2000 for both purchase and repair. More

by mrsvcombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Bo Myta
Report | Print
Dec 12, 2023 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

December 12, 2023

Easy, quick, very well at answering any questions I have The dealership ensured I got exactly what I wanted in a car. More

by Ginatemple99
Recommend Dealer
Yes
Employees Worked With
Ben Root
Report | Print
Dec 12, 2023 -

Hartford Toyota responded

Gina, here at Hartford Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Team at Hartford Toyota

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