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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,857 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,857 reviews

January 13, 2024

Quick and efficient My experience at the dealership was really quick and efficient. Everything went smoothly More

by yolo1b3
Recommend Dealer
Yes
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Jan 14, 2024 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

January 12, 2024

Omar was excellent! Love my new car! Glad Omar let me know as soon as one was available! More

by eileenengland29
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Pat Esposito
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Jan 14, 2024 -

Hartford Toyota responded

Eileen, it's fantastic to hear that Omar provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

January 12, 2024

After getting ripped off when originally buying my car the sales manager was 'unable' to make the deal right and made me feel as though I was simply a business exchange and nothing more More

by brittanyberube1290
Recommend Dealer
No
Employees Worked With
Janice Acosta, Janice Acosta
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Jan 17, 2024 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

January 12, 2024

They did not top the fluids as was supposed They did not topped break, windshield wipers and others fluids as it's supposed More

by Villalta2
Recommend Dealer
No
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Jan 17, 2024 -

Hartford Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at Hartford Toyota

January 12, 2024

Hartford Toyota service center is great to work with. I get prompt service, Hugo Muniz keeps me informed about the progress of my car, I'm always confident that anything my car needs is taken care of. Th More

by Mhawthorne4341
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that Hugo had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

January 12, 2024

Good service; however it took more than 1. 5 hrs where was I was told it will take 1 hr. Also it's very expensive More

by subhashree.singh
Recommend Dealer
No
Employees Worked With
Janice Acosta, Janice Acosta
Report | Print
Jan 17, 2024 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

January 12, 2024

The rep was courteous and kept me informed periodically. He was pleasant to work with. More

by Rav42019
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
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Jan 14, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 12, 2024

Professional I've been taking my vehicle there for more than two or three years Never had a problem. Very pleased Thank you More

by bearquest4402
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

January 12, 2024

We met Omar Rivera. He was very helpful. He help us from the first day until we finished the closing. He always kept in touch with us. More

by hiquiles
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Gaetano Pagliano
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Jan 14, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Omar here at Hartford Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 12, 2024

Excellent service No more Great service, good time in, attentive employees Trusted people, and good prices More

by Elicamr
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Report | Print
Jan 14, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

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