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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,857 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,857 reviews

January 13, 2024

Very slow service. Service advisor was not listening to me. Service advisor did not understand the system More

by panicobruce
Recommend Dealer
No
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Jan 17, 2024 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Hartford Toyota

January 13, 2024

Chip handles everything for me. I have followed him from other dealerships, he is the best! More

by THT
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Chip Benyi
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Jan 14, 2024 -

Hartford Toyota responded

We are very happy to hear that Chip provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

January 13, 2024

Thanks Excellent service sale rep was really nice and explain everything correctly Beautiful service ?? More

by dylanpersaud2009
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Pat Esposito
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Jan 14, 2024 -

Hartford Toyota responded

Thank you, Dylan, for choosing Hartford Toyota. Your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

January 13, 2024

He was very courteous and helpful. He wanted to make sure that I will not be overcharged and my car will be taken care off More

by parvinfadakar
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Jan 14, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 13, 2024

Prompt, transparent I rely on the Toyota dealership for service. They are consistently transparent and prompt More

by zaverj
Recommend Dealer
Yes
Employees Worked With
No
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Jan 14, 2024 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

January 13, 2024

Greta Friendly Kind They took good care of my car and of me. And I got to look at a possible new car for the future More

by Nyfinkster
Recommend Dealer
Yes
Employees Worked With
Don't remmeber
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Jan 14, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

January 13, 2024

It was great It was a great experience, my car was done on time and service explained. More

by Slakorsah75
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Jan 14, 2024 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

January 13, 2024

It was good They were very polite I didn't have to wait so much Good More

by Lotero2569
Recommend Dealer
Yes
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Jan 14, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 13, 2024

Chip always makes my visit fast and smooth. He lets me know exactly what to expect. Never any surprises. More

by micki63
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Chip Benyi
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Jan 14, 2024 -

Hartford Toyota responded

Thank you, Micki! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chip met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

January 13, 2024

Service was good, labor price is high, Uber service awesome The facility is very convenient to my workplace More

by mwinnmt
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 14, 2024 -

Hartford Toyota responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

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