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Hartford Toyota

Hartford, CT

4.6
3,830 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

January 12, 2024

Professional I've been taking my vehicle there for more than two or three years Never had a problem. Very pleased Thank you More

by bearquest4402
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Jan 14, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

January 12, 2024

We met Omar Rivera. He was very helpful. He help us from the first day until we finished the closing. He always kept in touch with us. More

by hiquiles
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Gaetano Pagliano
Jan 14, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Omar here at Hartford Toyota. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 12, 2024

Excellent service No more Great service, good time in, attentive employees Trusted people, and good prices More

by Elicamr
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Jan 14, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

January 12, 2024

Very long waiting time. I was informed that I need a battery change, and the charge is way higher than how much we were charged for my the other vehicle in another dealershi More

by peizhang1022
Recommend Dealer
No
Employees Worked With
Hugo Muniz, Hugo Muniz
Jan 17, 2024 -

Hartford Toyota responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

January 12, 2024

Very efficient And will refer family and friends to Hartford Toyota It's been a pleasure doing business with Hartford Toyota More

by nevillebrand0817
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Gaetano Pagliano
Jan 14, 2024 -

Hartford Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

January 12, 2024

Absolutely fantastic service! Speedy and knowledgeable. Overall a seem less experience every time. Thanks Janice! More

by Numiraman1978
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Jan 14, 2024 -

Hartford Toyota responded

Thank you so much for your kind words for Janice, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

January 12, 2024

Made the out of state purchase very easy. They had me in and out quickly so I could get on the road More

by raymon7702
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Gaetano Pagliano
Jan 14, 2024 -

Hartford Toyota responded

Thank you, Raymon, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

January 12, 2024

They are not honest with the price, interest etc. they overcharge and try to hide the fees with in the monthly payment so at the end you pay more than $5K more but you don't even notice. More

by omerhoke
Recommend Dealer
No
Employees Worked With
Henry Montgomery, Henry Montgomery
Jan 17, 2024 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Hartford Toyota

January 09, 2024

I had a relatively painless experience; it was my first time financing a vehicle and Omar was very helpful in explaining all the details. More

by torymis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Escarli Ramos, Brianna (Bri) Garay, Omar Rivera
Jan 10, 2024 -

Hartford Toyota responded

It's fantastic to hear that Omar provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hartford Toyota! The Team at Hartford Toyota

January 01, 2024

Took at on time. Messages kept me up on what was going on. Estimate & actual pay was good More

by kddd0
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Jul 15, 2024 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

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