Hartford Toyota
Hartford, CT
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Exceptional Experience Hartford Toyota Superstore assisted me in buying my first vehicle. All of the employees that worked with me were patient, friendly, informative, and p Hartford Toyota Superstore assisted me in buying my first vehicle. All of the employees that worked with me were patient, friendly, informative, and passionate about the car buying process. All of my questions and concerns were addressed and resolved without hesitation. This being a first time experience for me, it made all the difference to have such a helpful group of employees! Would definitely recommended to friends and family. Thank you Hartford Toyota! More
Great Dealership They were helpful and am definately going to visit again.I found the Car on internet and It was much better expirience at the dealership. They were helpful and am definately going to visit again.I found the Car on internet and It was much better expirience at the dealership. More
Buy Your Next Toyota at Hartford Toyota! I recently purchased a 2017 Toyota Highlander for my wife and the whole experience was fantastic. Everyone from the Sales Manager to the Sales Associ I recently purchased a 2017 Toyota Highlander for my wife and the whole experience was fantastic. Everyone from the Sales Manager to the Sales Associate to the Finance Manager were knowledgable and easy to work with. They also worked with me on my trade and took care of everything including paying off my loan. Finally, they were patient and professional and followed up at appropriate intervals as it took longer than originally anticipated. I would recommend Hartford Toyota to my friends and family. More
An Even Better Sales Experience Than I Expected I contacted Henry Montgomery because I needed a new car and I knew he would help me out. From the outset he listened to what I wanted and did his abso I contacted Henry Montgomery because I needed a new car and I knew he would help me out. From the outset he listened to what I wanted and did his absolute best to get me exactly that; and he went above and beyond! He and Marc Clemons, the finance manager, helped me get a car that I love at a reasonable and easily affordable lease payment. They both worked hard to get me to that rate. The managers, Rich Jr., Luis Plaza and Jim, were all friendly with me and were willing to work with me for the lease. I got to the dealership at 10am having done no more than talk to Henry about what I wanted. I left at 2 pm in a new car. I don't know how it could have possibly been easier. More
Get your Toyota serviced here! My wife fell in love with the Rav4 Limited in a special color combination. Buying process was very rapid and (my fault) should've been more carefully My wife fell in love with the Rav4 Limited in a special color combination. Buying process was very rapid and (my fault) should've been more carefully researched. We paid about $4700 more than we could have if we'd gone about 10 miles farther away to another dealer. No biggie -- more detail about the purchase experience later. That being said, the *real* reason to come here is Chip Benyi -- the Service Manager. He is a wonderful person. Prior to working at Hartford, he was employed by Hoffman. We've known him for years. His pleasant, professional demeanor and eagerness to surpass customer expectations is amazing -- and trickles down to all employees in the Service department. Pricing for dealer servicing here shouldn't frighten you -- compare. We actually find that we save money (and gain peace of mind) by having our car serviced here (oil change price is lower than almost anywhere else for Synthetic oil). We just put four new tires on -- and they beat the "discount" competitors for the OEM tires. It's now long after our 5 yr/50000 mile warranty, and we're still getting the car serviced regularly at Hartford Toyota. Their new service facility makes it a breeze to visit, and is very comfortable if you must wait. More
Garbiel Ortiz Gabriel helped with the purchase of my new car. He was so patient and worked to make sure I found what I was looking for and that I was happy. What Gabriel helped with the purchase of my new car. He was so patient and worked to make sure I found what I was looking for and that I was happy. What I really liked most was NO PRESSURE. Just a really good experience. Bought my last car there and it is a really great dealership. Would totally recommend. More
Service i called for an appointment for LOF syn, and syn Trany flush. Was quoted 2 hours and $200.00 When i arrived i was told the lady quoted wrong fluid f i called for an appointment for LOF syn, and syn Trany flush. Was quoted 2 hours and $200.00 When i arrived i was told the lady quoted wrong fluid for Trany and it will be an additional $100.00. I told the service advisor year make and model of trany. how could she be that far off? I was also quoted the 2 hours for service time. It took 3 hours and 15 min. Totally not acceptable for the time it took and the different price. The service writer cut the bill back to $271.44 knowing they screwed up. I did not expect this type service. More
Thank You to Lisa & Cassandra!! I was in a terrible hurry. I didn't have an appointment but needed service before leaving town for the weekend. Cassandra got my 4Runner serviced & sa I was in a terrible hurry. I didn't have an appointment but needed service before leaving town for the weekend. Cassandra got my 4Runner serviced & saved me money. Lisa provided me with a loaner car at no charge while my vehicle was being serviced. Instead of waiting at the dealership I was able run last minute errands. Thank you ladies for providing excellent service with a smile. -Rich & Alley More
Excellent first car buying experience I spoke with Rob Bigelow through email to get an initial number before arriving for our appointment. I am very busy so this worked best for me. Upon a I spoke with Rob Bigelow through email to get an initial number before arriving for our appointment. I am very busy so this worked best for me. Upon arrival he set me up with Muhammad who did a very good job in working on pricing with me and showing the Corolla I wanted and features. When talking numbers, it was broken down into easy to understand lines. I signed and drove off the lot 2 hours later with a new car, in the price range I wanted, with the features I wanted with no fuss or hassle. I would recommend this dealership again and again and look forward to doing more business with them. More
Best experience!! Luis Martinez was very helpful. He knew the answer to every possible question I could ask. I was very unsure with the different options of vehicles bu Luis Martinez was very helpful. He knew the answer to every possible question I could ask. I was very unsure with the different options of vehicles but by the time the process was over with Luis's phenomenal work, I was confident in my choice of vehicle. Thank you!!!! More











