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Hartford Toyota

Hartford, CT

4.6
3,912 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,912 reviews

September 12, 2017

Exceptional Experience Hartford Toyota Superstore assisted me in buying my first vehicle. All of the employees that worked with me were patient, friendly, informative, and p More

by TBraidich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Clemons, Luis Martinez, Cody Gill, Eduardo Calderon
September 12, 2017

Great Dealership They were helpful and am definately going to visit again.I found the Car on internet and It was much better expirience at the dealership. More

by ssaini1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Marc Clemons, Natalie Feliciano
September 12, 2017

Buy Your Next Toyota at Hartford Toyota! I recently purchased a 2017 Toyota Highlander for my wife and the whole experience was fantastic. Everyone from the Sales Manager to the Sales Associ More

by AGillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Dave Goduti, Eduardo Calderon
Sep 18, 2017 -

Hartford Toyota responded

Thank you for taking the time to share your experience with Hartford Toyota. We are delighted to hear that you were pleased with your experience, and appreciate your honest feedback. We hope that your wife is enjoying her new Highlander and we look forward to seeing you in for service.-Best regards from the Team here at Hartford Toyota

September 11, 2017

An Even Better Sales Experience Than I Expected I contacted Henry Montgomery because I needed a new car and I knew he would help me out. From the outset he listened to what I wanted and did his abso More

by Julienne Cutaia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Plaza, Richard McAllister, Jr., Marc Clemons, Jim Webster, Henry Montgomery
Sep 18, 2017 -

Hartford Toyota responded

Thank you for taking the time to share your experience with Hartford Toyota. We are very happy to hear that you were pleased with the service you received here. We do our best to meet the needs of our costumers. thank you for your rating of 5 stars for all who you encountered. look forward to seeing you in the future! -Best regards from the Team at Hartford Toyota

September 11, 2017

Get your Toyota serviced here! My wife fell in love with the Rav4 Limited in a special color combination. Buying process was very rapid and (my fault) should've been more carefully More

by Louie888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Gabriel Ortiz, Carl Maratta, Bo Myta, Jave Mohoney, Cassandra Nimro
Sep 18, 2017 -

Hartford Toyota responded

Thank you for taking the time to share your experience with Hartford Toyota. We greatly appreciate your honest feedback, so we here can make sure the customer receives the service and experience they expect. Looking forward to seeing you at your next visit with us!-Best regards from the team at Hartford Toyota

September 10, 2017

Garbiel Ortiz Gabriel helped with the purchase of my new car. He was so patient and worked to make sure I found what I was looking for and that I was happy. What More

by Mikeleo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Ortiz
September 07, 2017

Service i called for an appointment for LOF syn, and syn Trany flush. Was quoted 2 hours and $200.00 When i arrived i was told the lady quoted wrong fluid f More

by Jack Holden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Elliot was my service advisor.
Sep 11, 2017 -

Hartford Toyota responded

We apologize for any inconvenience during your last appointment. Unfortunately the reception department makes most of our appointments & they only have minimal access to pricing. The receptionist that took your call should have told you that exact pricing & expected service time quotes would of needed to be obtained from a service adviser. We are glad to hear that your adviser did work with you on the pricing. Once again, sorry for any inconvenience.

September 07, 2017

Thank You to Lisa & Cassandra!! I was in a terrible hurry. I didn't have an appointment but needed service before leaving town for the weekend. Cassandra got my 4Runner serviced & sa More

by Ej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Taylor, Cassandra Nimro
Sep 07, 2017 -

Hartford Toyota responded

Thank you EJ for taking the time to give Hartford Toyota & our team members a 5 star rating. Your feedback is most appreciated. We hope you made it to where you had to go & had a great time. We will look forward to seeing you again in our service lane.

September 05, 2017

Excellent first car buying experience I spoke with Rob Bigelow through email to get an initial number before arriving for our appointment. I am very busy so this worked best for me. Upon a More

by Cameron77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhamed Efendic, Robert Bigelow
September 04, 2017

Best experience!! Luis Martinez was very helpful. He knew the answer to every possible question I could ask. I was very unsure with the different options of vehicles bu More

by QZW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, Jim Webster, Tony Mumtaz
Sep 18, 2017 -

Hartford Toyota responded

Thank you for sharing your experience with Hartford Toyota. We are please to hear the Luis was so helpful with you. Thank you for your rating of 5 stars, we appreciate your honest feedback. Hope you are enjoying your new vehicle! -Best regards from the team here at Hartford Toyota

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