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Hartford Toyota
Hartford, CT
3,871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,871 reviews
September 17, 2017
Used Subaru 2014 Forester smell test. We live in Troy NY so it was a 2 hour drive to Hartford. So we called first to make sure the car was worth the trip. thanks to Dakota she went the e We live in Troy NY so it was a 2 hour drive to Hartford. So we called first to make sure the car was worth the trip. thanks to Dakota she went the extra mile, went out checked the car and even did the smell test for us, none smoker none dog as best she could guess and called me right back within 10 minutes with her honest opinion of the car. Even though knowing that we were coming in on her day off and someone else would be selling us the car, she made sure everything was set up and ready. We delayed the trip by a day and we were so happy to meet her, once again someone else ended up selling the car to us but she still greeted us with a friendly smile super helpful and cheerful and knowledgeable. More
by wayneny
Employees Worked With
Dakota Pare
September 17, 2017
Very Happy with Dave and the Subaru Forester 2014 We had an appointment with Dave on Sunday and we could not make it. He called up an hour after and asking nicely if we are still coming and when we s We had an appointment with Dave on Sunday and we could not make it. He called up an hour after and asking nicely if we are still coming and when we said sorry no, he was very polite and understanding even though he had the car ready for us. We ended up coming in on Monday and had to drive 2 hrs from Troy NY and he understood the challenges and said the car was well worth the trip and he was right. No pressure sales but was right about the price and condition. We drove the car home and had a minor electrical problem on a switch and instead of saying sorry not my problem he went in to bat for us and is going to get it resolve at no cost to us, wow. I know I can trust they will keep their promise. Normally you drive off and they forget your name. It could have left a bump in our purchase experience, a gift to our son, however Dave and the dealership made it a great experience. Still smiling. More
by wayneny
Employees Worked With
Dave Goduti
September 17, 2017
Great Customer Service Dave and Rich Jr. were great to deal with at Toyota. They were very helpful. They explained to us our option in purchasing a new vehicle. Dave and Rich Jr. were great to deal with at Toyota. They were very helpful. They explained to us our option in purchasing a new vehicle. More
by CeRaim
Employees Worked With
Richard McAllister, Jr., Dave Goduti
September 16, 2017
Superb Great experience customer service focused dealership Don't waste your time like other dealerships Wife appreciated orientation to vehicle Mana Great experience customer service focused dealership Don't waste your time like other dealerships Wife appreciated orientation to vehicle Manager honest and sincere Will return to buy more cars at this dealership More
by Highlander Hybrid
Employees Worked With
Devin, Richard McAllister, Jr.
September 16, 2017
Knowledgeable and friendly customer service reps I love the technology the new building has to offer. I feel like my car is getting the best of the best when I take it there. No b.s.. The service peo I love the technology the new building has to offer. I feel like my car is getting the best of the best when I take it there. No b.s.. The service people are friendly and honest. Never pushy. Cassandra gave me all my options and helped me decided which direction to go in to keep my car in tip top shape. She is very knowledgeable. More
by Traci Murphy
Employees Worked With
Cassandra Nimro
September 16, 2017
Thank you Stephen Elliot If I went to hartford toyota to get a oil change since I have a VIP membership and extended warranty from another state (Virginia) and unfortunately I If I went to hartford toyota to get a oil change since I have a VIP membership and extended warranty from another state (Virginia) and unfortunately I do not have that service with hartfordToyota in CT, but then I have Stephen Elliot (service advisor) who actually helped me out with my oil change a nd I happened to purchase a special synthetic for my car Toyota Camry 2014 I just want to say that Stephen was very nice I have very nice service with him he was ahead of everything I asked if they have car wash for my car after the oil change done and he was already done with that car wash a I have a pretty good service after all. I only wish the price was little low, hope next time. More
by honda accord
Employees Worked With
Stephen Elliot
September 15, 2017
My experience was great because I was given great respect I rated excellent because Cassandra was the one that took great care of my jeep and made it easy for me as a customer. She did an excellent job. Also I rated excellent because Cassandra was the one that took great care of my jeep and made it easy for me as a customer. She did an excellent job. Also, Lisa did an amazing job with working with me and helping me out as well with my jeep. More
by gregorio10
Employees Worked With
Lisa Taylor, Cassandra Nimro
September 15, 2017
GREAT DEALERSHIP This place helps you find the car that you are looking for and the people that work here are very knowledge about all the cars they sell on their lot. This place helps you find the car that you are looking for and the people that work here are very knowledge about all the cars they sell on their lot. The also make sure that you are happy with your purchase. More
by thatsit127
Employees Worked With
Gabriel Ortiz, Dakota Pare, Eduardo Calderon
September 15, 2017
Just did a great job for us. The people we worked wit did a fantastic job presenting us with the reasons we should get the highlander, showed us the specifics of the car, and gave The people we worked wit did a fantastic job presenting us with the reasons we should get the highlander, showed us the specifics of the car, and gave us a great deal on our trade-in of my wife's Honda Pilot. We got a newer car, with all the bells and whistles for less money than we were paying monthly on our pilot. More
by Bill Pidto
Employees Worked With
Cody Gill, Thisady Khongdy, Audrin Desardouin
September 12, 2017
Exceptional Experience Hartford Toyota Superstore assisted me in buying my first vehicle. All of the employees that worked with me were patient, friendly, informative, and p Hartford Toyota Superstore assisted me in buying my first vehicle. All of the employees that worked with me were patient, friendly, informative, and passionate about the car buying process. All of my questions and concerns were addressed and resolved without hesitation. This being a first time experience for me, it made all the difference to have such a helpful group of employees! Would definitely recommended to friends and family. Thank you Hartford Toyota! More
by TBraidich
Employees Worked With
Marc Clemons, Luis Martinez, Cody Gill, Eduardo Calderon
