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Hartford Toyota
Hartford, CT
3,871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,871 reviews
September 30, 2017
Helpful, not pushy So I've been to a few dealerships because I wasn't sure what I wanted and this young woman was by far the most helpful. She provided me with a lot of So I've been to a few dealerships because I wasn't sure what I wanted and this young woman was by far the most helpful. She provided me with a lot of good information, didn't try to force any car or purchase on me (which I have experienced before) and she helped me come to a decision. Very pleased with the options I viewed as well. More
by Anon
Employees Worked With
Natalie Feliciano
September 30, 2017
Excellent Education and Sales Team After a 20 year drought when I purchased my last new car! I decided it was time to get one, working with Robert Bigelow over 2 months and 31 emails After a 20 year drought when I purchased my last new car! I decided it was time to get one, working with Robert Bigelow over 2 months and 31 emails along with sales staff Henry and Muhammed and 4 separate test drives. I took delivery of my new Rav 4 yesterday - it is wonderful better than expected . I thank the team at Hartford Toyota who helped me with this purchase and do recommend them to anyone thinking about a new car purchase. Excellent Experience.... More
by Pat B.
Employees Worked With
Luis Plaza, Richard McAllister, Jr., Marc Clemons, Henry Montgomery, Muhamed Efendic, Eduardo Calderon, Robert Bigelow
September 30, 2017
Best Customer Service ever!! Best customer service ever from Audrin, Marc & Richard Jr.!! As a sales manager myself, I would hire them in a minute. We will be back in 21/2 years w Best customer service ever from Audrin, Marc & Richard Jr.!! As a sales manager myself, I would hire them in a minute. We will be back in 21/2 years when my wife's Nissan Lease is up to buy a new Toyota. There professionalism & honesty was impressive!! Made us realize how much we were deceived by the Nissan team when we leased her vehicle. Thank you to all at Hartford Toyota!!! More
by John Zito
Employees Worked With
Richard McAllister, Jr., Marc Clemons, Audrin Desardouin
September 29, 2017
Excellent service The service was amazing people are so friendly and nice you can’t get that anywhere else I highly recommend Lisa at Hartford Toyota for service she wi The service was amazing people are so friendly and nice you can’t get that anywhere else I highly recommend Lisa at Hartford Toyota for service she will hook you up More
by Mo351
Employees Worked With
Lisa Taylor
September 29, 2017
Easy to deal with. i was sent by my boss. I was able to save over 1,000.00 compared with to other dealers. I was given a Military discount. i was sent by my boss. I was able to save over 1,000.00 compared with to other dealers. I was given a Military discount. More
by wastemytime
Employees Worked With
Dave Goduti
September 29, 2017
Professional and courteous service I purchased a Certified Used truck from Guy P. and from the time I entered the building my experience was pleasant. Everyone was helpful from my init I purchased a Certified Used truck from Guy P. and from the time I entered the building my experience was pleasant. Everyone was helpful from my initial internet inquiry with Dakota until I drove away with my new vehicle. Ask to see the rear service area...I have never seen a spotless garage like this!. I think if they take such good care there they must take such good care of their customers. More
by Jim Z
Employees Worked With
Gaetano Pagliano, Dakota Pare
September 29, 2017
Great experience Had a great experience purchasing my first financed vehicle. Jeannette was awesome. Told her exactly what i was looking for and we went straight busin Had a great experience purchasing my first financed vehicle. Jeannette was awesome. Told her exactly what i was looking for and we went straight business . Was in and out of there with no problem. Would definitely recommend her More
by Dv04
Employees Worked With
Jeannette Garcia
September 29, 2017
Installation of Takata air bag 2008 Scion While it took ten months between the recall notice in January 2017 and parts availability at Hartford Toyota in September, when I took my Scion into H While it took ten months between the recall notice in January 2017 and parts availability at Hartford Toyota in September, when I took my Scion into Hartford Toyota, they treated me very professionally. The frustration was due to Toyota's recommendation that no one be allowed in the passenger seat for these ten months. More
by No way
Employees Worked With
Alex Hodges
September 28, 2017
Impecable service every single time I lease a 2016 Scion iA with Toyota and do monthly visits for regular maintenance checkups, oil changes and have gotten 2 flat tires replaced and moun I lease a 2016 Scion iA with Toyota and do monthly visits for regular maintenance checkups, oil changes and have gotten 2 flat tires replaced and mounted during the first year of the lease. I love the overall customer service and have gotten excellent support from from the service advisor staff especially Bo Myta as well as Lisa Taylor at first and more recently Cassandra Nimro. All my questions answered and my needs have been met with superb timing. I appreciate that very much!! More
by Mplaymusic
Employees Worked With
Lisa Taylor, Bo Myta, Cassandra Nimro
September 28, 2017
Hassle Free Dealership & Willing to Work a Deal out Sale representative and manager were very helpful in my choice of purchase. They did side by side pricing for tunda grade and showed leasing and pucha Sale representative and manager were very helpful in my choice of purchase. They did side by side pricing for tunda grade and showed leasing and puchasing options. A hassle free deakership, as a result, I felt comfortable making purchase of a tundra. More
by Mel
Employees Worked With
Audrin Desardouin
