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Hartford Toyota

Hartford, CT

4.6
3,830 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

January 13, 2024

I called with an issue with the lift gate. Was given an appointment right away. My vehicle was fixed that same day. Everyone was very nice. I couldn't be happier. More

by lirits
Recommend Dealer
Yes
Employees Worked With
Chip Benyi
Jan 14, 2024 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

January 13, 2024

I had an issue with my tire going flat. Bo took me in the same day. He even rechecked before I came to make sure my tires were in stock in case it had to be replaced which it did. He's alwa More

by Sabett
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Jan 14, 2024 -

Hartford Toyota responded

Thank you so much for your kind words for Bo, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

January 13, 2024

Very nice, fast, and helpful When I got my oil changed at Toyota, the staff was very helpful, and the service was fast. I didn't wait long, and the wait was in a comfortable atmosphere. The mechanic was very More

by Nikkietoo
Recommend Dealer
Yes
Jan 14, 2024 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

January 13, 2024

Very slow service. Service advisor was not listening to me. Service advisor did not understand the system More

by panicobruce
Recommend Dealer
No
Jan 17, 2024 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Hartford Toyota

January 13, 2024

Chip handles everything for me. I have followed him from other dealerships, he is the best! More

by THT
Recommend Dealer
Yes
Employees Worked With
Chip Benyi, Chip Benyi
Jan 14, 2024 -

Hartford Toyota responded

We are very happy to hear that Chip provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

January 13, 2024

Thanks Excellent service sale rep was really nice and explain everything correctly Beautiful service ?? More

by dylanpersaud2009
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Pat Esposito
Jan 14, 2024 -

Hartford Toyota responded

Thank you, Dylan, for choosing Hartford Toyota. Your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

January 13, 2024

He was very courteous and helpful. He wanted to make sure that I will not be overcharged and my car will be taken care off More

by parvinfadakar
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jan 14, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 13, 2024

Prompt, transparent I rely on the Toyota dealership for service. They are consistently transparent and prompt More

by zaverj
Recommend Dealer
Yes
Employees Worked With
No
Jan 14, 2024 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

January 13, 2024

Greta Friendly Kind They took good care of my car and of me. And I got to look at a possible new car for the future More

by Nyfinkster
Recommend Dealer
Yes
Employees Worked With
Don't remmeber
Jan 14, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

January 13, 2024

It was great It was a great experience, my car was done on time and service explained. More

by Slakorsah75
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Jan 14, 2024 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

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