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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,830 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

January 15, 2024

Felix I worked with Felix who was great at explaining everything to me and making sure I was comfortable with the services being done to my car. More

by elizzladd
Recommend Dealer
Yes
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Jan 16, 2024 -

Hartford Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Felix met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

January 15, 2024

Great service It was a great experience, Hugo was very attentive and called me as soon as the part came. Stopped by and got it fixed. Happy with the service. More

by Rayleneborges
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
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Jan 16, 2024 -

Hartford Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Hugo met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

January 15, 2024

Smooth process, extremely professional Hartford Toyota is a top notch dealership. I've had my vehicle serviced there for 3 years and have never had any issues More

by davidmarinelli21
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Jan 16, 2024 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

January 15, 2024

Very helpful Very accommodating and kept me in the loop the whole time, great customer service More

by Samantha
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Pat Esposito
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Jan 16, 2024 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Samantha, and we hope to see you again! The Team at Hartford Toyota

January 15, 2024

I had a great experience. Everyone was very friendly and helpful. And the place was clean More

by etellar
Recommend Dealer
Yes
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Jan 16, 2024 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 15, 2024

It was fine everything was perfect It was nice I got in on time checking in was quick I waited around one and half hours I had a fun in the salon More

by kepyshandriy
Recommend Dealer
Yes
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Jan 16, 2024 -

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

January 15, 2024

I went for tire rotation and maintenance ,they did not have tools to change my tires ,the mechanic did not have the tools to change my tire ?? I am going to town fair tire from now on !@@ More

by grzegorczyka70
Recommend Dealer
No
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Jan 19, 2024 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

January 15, 2024

Professional They are welcoming , explain about all parts and models .. Good cominucation skills More

by Ahmad
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
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Jan 16, 2024 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Ahmad, and we hope to see you again! The Team at Hartford Toyota

January 15, 2024

Always good service and very happy to go to TOYOTA Good experience They always keep me posted about what is going on with my service , and I live they wash my car too More

by arzola3019
Recommend Dealer
Yes
Employees Worked With
5
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Jan 16, 2024 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

January 15, 2024

I was told that I needed an oil change, even though I had just had an oil change a couple weeks before. When I tried to ask why they thought I needed an oil change, they said it's because the sticker in my c More

by Rnotghi
Recommend Dealer
No
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Jan 19, 2024 -

Hartford Toyota responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Team at Hartford Toyota

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