Back

Hartford Toyota

Hartford, CT

4.6
3,848 Reviews

135 West Service Road

Hartford, CT

06120

Directions

By Type

Showing 3,848 reviews

January 17, 2024

The service wasgreat. Bo is the best Ialways request him. He's always courteous and knows his stuff More

by cpars97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta
Jan 17, 2024 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bo met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

January 17, 2024

Everyone was nice and cordial I drove in one hour early and they took me in with no questions. It was a quit service. More

by Dorisdones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Ben Root
Jan 17, 2024 -

Hartford Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Doris, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

January 16, 2024

Service was completed as expected and on time. I really like the digital inspection report and the communication. More

by hkwiegard
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Jan 16, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 16, 2024

Service was good. Completion of service was also good The whole experience was prompted and good. More

by irvinkrklnd
Recommend Dealer
Yes
Employees Worked With
id
Jan 16, 2024 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

January 16, 2024

Jen was a pleasure to work with and so helpful when I bought my 2024 RAV4 Hybrid. She was patient and took her time answering all my questions. Could not have asked for a better sales consultant. More

by DT
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Jennifer Glidewell
Jan 16, 2024 -

Hartford Toyota responded

Thanks for your feedback on your recent visit to Hartford Toyota. It's great to hear that Jennifer was able to assist you with your new purchase and that you had such a positive experience. We look forward to working with you again! The Team at Hartford Toyota

January 16, 2024

While I am grateful for the service, they should also be checking the air in the tires especially if they are rotating them, or checking the overall maintenance. This was something that was not done in my c More

by tcalderon58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember their names.
Jan 17, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. The Team at Hartford Toyota

January 16, 2024

I have been coming there for a while and there’s been good and bad days I don’t make a comment because I don’t want to get anybody hurt. But this last time was good and no complaints More

by omodola.pooshode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jan 17, 2024 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

January 16, 2024

Custumer service was good. Representative was very polite. He explained everything well for my oil change. Most of all, I didn't have to pay for service this trip. More

by blakessandra55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot
Jan 17, 2024 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sandra, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

January 15, 2024

Arrived before close to request a tire patch, Steve calm and collect and said they could take care of it the following day. Turn around was faster than anticipated More

by erholzman1
Recommend Dealer
Yes
Employees Worked With
Steve?
Jan 16, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 15, 2024

Very clean and professional I would definitely recommend this dealership You have earned a customer for life More

by michaelpinela66
Recommend Dealer
Yes
Employees Worked With
I don't remember, but my service advisor was extremely professional and friendly
Jan 16, 2024 -

Hartford Toyota responded

Thank you so much for your kind words, Michael, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

...
18
...