
Hartford Toyota
Hartford, CT
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Great dealership Mark was excellent. He was patient with us, and went above and beyond for us. Everyone should go to Mark and know you will get a great deal Mark was excellent. He was patient with us, and went above and beyond for us. Everyone should go to Mark and know you will get a great deal More
Class Act Everyone who worked with me was knowledgeable, warm & helpful. Jeannette Garcia, sales associate, was supportive throughout the process, including g Everyone who worked with me was knowledgeable, warm & helpful. Jeannette Garcia, sales associate, was supportive throughout the process, including giving me a ride to the dealership to pick up my car. Carlos Orozco, Financial Manager, understood that this is my first time leasing & explained everything to my satisfaction. Rich McAlister, owner, pursued finding the exact car I wanted & kept me informed of the timeline to delivery. My car was waiting inside the showroom garage withe a huge red bow on the hood, & there was a full tank of gas. As I titled my review, this is a Class Act! More
Good service experience. Great SUV. Rick Reid, Pat and the Hartford Toyota team were great to work with on the selection of our new Highlander XLE. Very good experience front to back. Rick Reid, Pat and the Hartford Toyota team were great to work with on the selection of our new Highlander XLE. Very good experience front to back. More
Continuously Helpful Leslie has always gone above and beyond when it comes to the service he's provided me. Whenever I come in for a routine service on my vehicle I often Leslie has always gone above and beyond when it comes to the service he's provided me. Whenever I come in for a routine service on my vehicle I often find myself sitting in the waiting area watching whatever is set on their tv. During that time I'll hear a familiar voice call my name. Who is calling me? Leslie Richam. We'll begin to converse for a few minutes where he asks about myself, my family, my work and the exact make and model of my car. He never ceases to impress me. At the end of every conversation he ask if my service with my car is going well and if not, how the process can be rectified and expedited. It usually concludes with him offering me coffee or water if haven't already helped myself. I love coming to this dealership. They treat you like a friend, actually, they treat you like family. With employees like Leslie it's obvious that they care about the human lives that enter their doors. I look forward to seeing the staff and Leslie when I walk in for my next routine service. More
Great Customer Service My overall rating this dealership is 5 stars . Jeannette Garcia is a great vendor , with a great customer service. My family had purchased various car My overall rating this dealership is 5 stars . Jeannette Garcia is a great vendor , with a great customer service. My family had purchased various cars from her , I had purchased 2 cars from Jeannette because she’s an excellent person who makes us feel like we are home every single time I visit the dealer. We drive from Bridgeport to Hartford just because of her . Jeannette is more like family for us . Jeannette is the best vendor from the store I seriously will recommend Jeannette with my friends . More
Sale person Excellent service helped me with a better payment for me, they treated me wonderfully. It's the best of Hartford. Thank you Jeannette for your service Excellent service helped me with a better payment for me, they treated me wonderfully. It's the best of Hartford. Thank you Jeannette for your service More
Costumer services Excelente service. Great deal, good Financial Thank you Jeannette and Luis Plaza for Our third vehicle Bought a Toyota Tacoma 2019 I,m very happy fo Excelente service. Great deal, good Financial Thank you Jeannette and Luis Plaza for Our third vehicle Bought a Toyota Tacoma 2019 I,m very happy for everything you've done More
Excellent Sales Service Marc Clemons completed the final process of the car purchase and registration. He greeted us with a friendly smile and was very helpful and informati Marc Clemons completed the final process of the car purchase and registration. He greeted us with a friendly smile and was very helpful and informative, while taking care of the financing process. Thisady Khongdy, better known by his clients as 'TK', was an exceptional sales person. He took the time to answer all of my questions and went above and beyond in helping me find a car to my needs and liking. TK was also very patience as he gladly explained in detail the features of the car before my leaving the dealers lot. He even contacted me at home afterwards to check if I had any questions about the car that needed answering. Overall my experience was great and I will definitely refer friends and family to Hartford's Toyota Superstore. More
Above and beyond: Ed is very professional and detailed he goes above and beyond to get us in our carolla I would definitely recommend him to my friends Ed is very professional and detailed he goes above and beyond to get us in our carolla I would definitely recommend him to my friends More
Rav4 2018 Dwight did a great job selling me a 2018 RAV4 during a special with cash back bonus! We got a great deal and he was very thorough going over the safet Dwight did a great job selling me a 2018 RAV4 during a special with cash back bonus! We got a great deal and he was very thorough going over the safety features and the manual. He even helped me through the blue tooth phone setup. More