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Hartford Toyota

Hartford, CT

4.6
3,871 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

May 11, 2019

it was my first time it was great Hector it was a great salesman I can recommend them to anyone go to the store thank you Hector to put me in a new car thank you for helping me and Go More

by Jirasol38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Salazar
May 09, 2019

AWESOME!!!!!!!! FROM THE MOMENT I WALKED INTO THE STORE I WAS PROMPTLY GREETED AND FELT VERY WELCOMED. I WAS INTRODUCED TO DAVE GODUTI WHO WAS THE ABSOLUTE BEST SALES More

by Zman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goduti, Jim Webster, Tony Mumtaz, Leslie Richam
May 08, 2019

Great certified used cars & service Excellent service! Very helpful and the work is done right the first time. They were able to have a loaner vehicle for me as I need to do my courier More

by The happy courier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Myta, Stephen Elliot, Mike Wells
May 07, 2019

It was great help I was looking for options and she makes it happened And the person who referral gave the right direction to work with her. Explain all details abo More

by Gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonia Barazarte
May 06, 2019

Just bought my 6th Car from Dave Goduti - OUTSTANDING! I just bought my 6th car from Dave Goduti, and he was fantastic once again! His knowledge, attention to detail, and the care he takes in making sure More

by Stallion1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Goduti
May 06, 2019

Wonderful Service I had such a wonderful experience with everyone at Hartford Toyota. They made it so easy to buy the FJ I had been searching for. I inquired about th More

by Bcerasale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake (gentleman who corresponded through text), Dave Goduti, Marc Clemons
May 04, 2019

Lease end Patricia reaches out to me before the lease expires, Leslie is an excellent salesperson and Tony in finance made the deal happen. Such wonderful peopl More

by robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mumtaz, Leslie Richam, Patricia Foxx
May 03, 2019

Staff and dealership rating I was initally anxious, but right away Leslie made me feel comfortable.. He was knowledgeable and attentive. And demonstrated great listening skills. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mumtaz, Leslie Richam
May 02, 2019

Excellent service. Good communications. Very accommodating. I was looking for a specific Toyota RAV4 and Patricia and Dave were extremely helpful. Together they walked me through the entire process without me f More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Foxx, Dave Goduti, Patricia Foxx
May 01, 2019

Lack of customer care Really unprofessional, it’s really sad how much the managers do not care. Dealership damaged car during service and tried to blame it on me! None of t More

by JennyLamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip Benyi, Lisa Taylor, BRITTANY YINGLING, Mike Wells
May 03, 2019 -

Hartford Toyota responded

Hello, I sincerely apologize for your experience with our service department. I was hoping to get in contact with you to try speaking about your experience but unfortunately, we are unable to pull up an account in our database by the name used in your review. We take our complaints very seriously and would like to get more background information from you for your situation. If you would like to reach out to me by phone or email so we could talk and hopefully rectify this situation, you are more than welcome to. Again, I apologize for your experience with us and we hope to hear from you soon. Brittany Yingling Customer Relations Manager 860-278-5411 ext. 1143 byingling@hartfordtoyota.com

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