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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,830 Reviews
Call Dealership (959) 223-4773
View Awards

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

January 15, 2024

Arrived before close to request a tire patch, Steve calm and collect and said they could take care of it the following day. Turn around was faster than anticipated More

by erholzman1
Recommend Dealer
Yes
Employees Worked With
Steve?
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Jan 16, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

January 15, 2024

Very clean and professional I would definitely recommend this dealership You have earned a customer for life More

by michaelpinela66
Recommend Dealer
Yes
Employees Worked With
I don't remember, but my service advisor was extremely professional and friendly
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Jan 16, 2024 -

Hartford Toyota responded

Thank you so much for your kind words, Michael, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

January 15, 2024

Very disingenious, stated one thing then reneged. There was a lack of courtesy. I will not be back if at all possible. More

by IrieManNazz
Recommend Dealer
No
Employees Worked With
Felix Olvera
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January 15, 2024

My snow brush vanished from my car after the service but otherwise experience was good More

by rvnd120
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
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Jan 16, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. The Team at Hartford Toyota

January 15, 2024

Took me in. Made good recommendations. I will come back. Till next time... No thanks More

by Michael McCabe
Recommend Dealer
Yes
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Jan 16, 2024 -

Hartford Toyota responded

Thank you, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

January 15, 2024

Service was quick and technician was very helpful. Overall experience was pleasant. I would recommend others. Thank you. More

by cballestas911
Recommend Dealer
Yes
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Jan 16, 2024 -

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

January 15, 2024

Excellent Great dealership and people. Would recommend anyone Went above and beyond for my personal needs More

by mikephotoflightam
Recommend Dealer
Yes
Employees Worked With
Emon
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Jan 17, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

January 15, 2024

I went in for an oil change, and there were a few recommended services that were not explained to me prior to my car being returned to me. One of the services was new wipers, which I then asked to ha More

by jesri9576
Recommend Dealer
No
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Jan 19, 2024 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

January 15, 2024

Courteous, people-oriented, knowlegeable in area (sales, service), organized, efficient, trustworthy True of parts as well. More

by Suzanne N
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
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Jan 16, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Suzanne, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 15, 2024

It was great! They gave good information about my car! My car is doing better! More

by calahw04
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 16, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

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