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Hartford Toyota

Hartford, CT

4.6
3,845 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,845 reviews

January 29, 2024

I had a great experience with Omar Rivera. He was very professional, kept me updated on the progress of my car order, walked me through the features of the car when I picked it up and makes h More

by Sabina
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Jan 29, 2024 -

Hartford Toyota responded

Thank you so much, Sabina, for your wonderful review! We are thrilled that Omar had the opportunity to provide you with great service. We thank you for choosing Hartford Toyota! The Team at Hartford Toyota

January 28, 2024

Good experience attention. Good experience in attention and service.a good Idea while repair the car give us a rental car. More

by rolandov62
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Jan 28, 2024 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

January 27, 2024

This is my second purchase with Jeanette Garcia. She is patient, provides the best customer service and made us feel like family. Purchasing the cars from her has made us come back again and again. More

by Maramos260
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia
Jan 28, 2024 -

Hartford Toyota responded

We are so glad that Jeanette once again had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Team at Hartford Toyota

January 27, 2024

Henry was absolutely amazing, will recommend everyone to him. He was extremely helpful and understanding of my needs. More

by leigh-ann.jaggon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Brianna (Bri) Garay
Jan 28, 2024 -

Hartford Toyota responded

It's great to hear that Henry was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

January 27, 2024

We dealt with Brianna for our car loan closing. She was fully prepared and had all the documents ready to go. The process was smooth, efficient, and fast! She also has a great sense of humor and wa More

by RoseB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Jennifer Glidewell
Jan 28, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rose, please let us know. The Team at Hartford Toyota

January 26, 2024

Efficient but pricey Easy access, clean facility, appreciated the car wash. Bo was very friendly and helpful More

by Heatherkalin
Recommend Dealer
Yes
Employees Worked With
No
Jan 26, 2024 -

Hartford Toyota responded

Thank you, Heather. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

January 26, 2024

Staff is friendly Staff is very friendly and comfortable. Thorough with inspection of car and does not try to sell you in frivolous payments to tune up or 'fix' the car More

by Kylep3obrien
Recommend Dealer
Yes
Jan 26, 2024 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

January 25, 2024

Members are always courteous and move as fast as they can explains what is needed and doesn't force you to buy what is not More

by a.smitty1769
Recommend Dealer
Yes
Employees Worked With
Member
Jan 26, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

January 25, 2024

Worse experience I ever had at a dealership Terrible customer service, didn't adhere to time frame given, multiple times, kept car overnight and then entire next day in lieu of 1.5-2hrs More

by Janran820
Recommend Dealer
No
Employees Worked With
And Felix
Jan 29, 2024 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

January 25, 2024

Very invited and welcomed! Everyone was very helpful and understanding knew exactly what I wanted! More

by rsoto464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McAllister, Jr., Brianna (Bri) Garay, Ben Root
Jan 25, 2024 -

Hartford Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

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