Hartford Toyota

Rating for Servc Advisor, Jashaira, only, not Dealer or Ctr There has been a problem with the Touch screen on my 2014 Toyota (not being able to answer incoming calls by hitting the green button on the screen at There has been a problem with the Touch screen on my 2014 Toyota (not being able to answer incoming calls by hitting the green button on the screen at times) for years and I complained to the service center about the problem several times and was told that it's working now or that it's out of warranty. In 2017, according to a Tech, he found a Radio software update but could not log into the program at that time. They never bothered to do a diagnostic of the problem. I took my car to the service center on August 29, 2019 for a diagnostic of the problem. Jashaira was my Service Advisor, she was concerned with me having to pay the hourly diagnostic fee if there wasn't a problem found. The problem was not found initially, Jashaira was so helpful that she asked another tech to try and determine if he could find the problem with the Touch screen. The problem was found. My thanks to you, Jashaira, for your professional help in asking another tech to see if he could find the problem with the Touch screen. In the future, I will be asking for Service Advisor Jashaira when I take my car in for service. Jashaira is very concerned about the customer, she wants the job done right; she is the only Service Advisor that I can give 5 starts to. I would recommend Service Advisor, Jashaira, to others if they need service of their Toyota. More

Patricia Foxx review From the initial phone call answered by Patricia to the last detail of buying an Avalon, she was extremely professional and helpful in guiding me thro From the initial phone call answered by Patricia to the last detail of buying an Avalon, she was extremely professional and helpful in guiding me through the sale process. She was very personable and was able to answer all of my questions. Toyota Hartford is quite fortunate to have her as an employee. Hal Lewis More

Dave G. was great! It was my 2nd time working with him with both purchases and both times he made sure I was getting what I wanted. He deserves a raise. It was my 2nd time working with him with both purchases and both times he made sure I was getting what I wanted. He deserves a raise. More

Toyota dealership and Jeanette Garcia We were very happy with Hartford Toyota . Jeanette Garcia was professional and answered all of our many questions which led us to purchasing this mi We were very happy with Hartford Toyota . Jeanette Garcia was professional and answered all of our many questions which led us to purchasing this minivan . We Appreciate all the phone calls that she made to us and she was timely in returning our calls. It has been a long time since we bought a mini van . Our last minivan was a 2009 and the one we bought was 2017 . This is our third minivan. When we drove the car off from the dealership, we felt very confident and pleased that we had purchased an excellent car thanks to Jeanette. I would definitely contact Hartford Toyota again and the first person I would ask for would be Jeanette Garcia . Thanks More

Great experience! Bought my second Toyota 4Runner at Hartford Toyota and I had a great experience. From getting exactly what I wanted and more . The friendliness and Bought my second Toyota 4Runner at Hartford Toyota and I had a great experience. From getting exactly what I wanted and more . The friendliness and professionalism from the salesman, manager and the finance person were exceptional. I would recommend Hartford Toyota to anyone interested in buying a Toyota. More

Execptional customer service 5 stars to Luis Martinez, Richard McAllister Jr.; Easy to communicate with, committed to finding desired vehicle within budget, pressure- free service 5 stars to Luis Martinez, Richard McAllister Jr.; Easy to communicate with, committed to finding desired vehicle within budget, pressure- free service, extremely knowledgeable of new features and even provided a tutorial! I highly recommend Hartford Toyota to anyone in the market looking for a new or used car. More

Excellent All Around! Amazing service from Luis! He understood our needs to find the right car for our teenage daughter within our budget! Plus at the dealership, he took Amazing service from Luis! He understood our needs to find the right car for our teenage daughter within our budget! Plus at the dealership, he took time to explain all the important and safety features of the car to us and especially our teenage daughter. She confidently drove away in the car that day, as we knew she was safe and informed! More

Exceptional I am so pleased with Hartford Toyota and Guy. It was a very professional and attentive experience. My calls were returned promptly, which I really app I am so pleased with Hartford Toyota and Guy. It was a very professional and attentive experience. My calls were returned promptly, which I really appreciate. The overall experience was great! More

Prius Prize 5 stars to Henry Montgomery; Knowledgeable, courteous, friendly, pressure-free and efficient new car sale. We liked Henry and the dealership so much 5 stars to Henry Montgomery; Knowledgeable, courteous, friendly, pressure-free and efficient new car sale. We liked Henry and the dealership so much that we returned to purchase another vehicle two weeks later! More

Purchased a new car. Everyone was extremely friendly and helpful. Dave Goduti and Jim Webster were very knowledgeable about the vehicles and made the experience comfortabl Everyone was extremely friendly and helpful. Dave Goduti and Jim Webster were very knowledgeable about the vehicles and made the experience comfortable. They even sat in the vehicle and explained how things work and help me set up the settings. More