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Hartford Toyota

Hartford, CT

4.6
3,830 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,830 reviews

February 10, 2024

The problem is I knew what was the problem on my vehicle with the radiator and you mechanic did nothing but yet still charge me $200 For something that I already knew that I pointed out when I first brought More

by Kencorvis
Recommend Dealer
No
Employees Worked With
Janice Acosta, Janice Acosta
Feb 13, 2024 -

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

February 08, 2024

They keep me up to date on services and when I needed a loaner for when my water pump needed to be replaced they were able to meet my needs. More

by Dave4Runner
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Feb 09, 2024 -

Hartford Toyota responded

Dave, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

February 08, 2024

Appointment made. Service completed in a timely fashion and i was informed about future visits. No nonsense. More

by billy5
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Feb 09, 2024 -

Hartford Toyota responded

Billy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. The Team at Hartford Toyota

February 08, 2024

Always experience exceptional service Their waiting area is good to be waiting Service advisors are right there giving good advice More

by Susanjames2050
Recommend Dealer
Yes
Employees Worked With
Joseph Tyson
Jul 05, 2024 -

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

February 06, 2024

Pick up was a bit slow in the morning (not Janice) but otherwise good Expensive but fine. I wish you took Amex! More

by CJF
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Feb 07, 2024 -

Hartford Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Hartford Toyota, we look forward to having you as a valued customer for many years to come! The Team at Hartford Toyota

February 03, 2024

Omar was great. Very professional and accommodating. I appreciated all his help and non aggressive sales tactic. Very friendly and knowledgeable, great service! More

by Toddbrandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano Pagliano, Brianna (Bri) Garay, Omar Rivera
Feb 05, 2024 -

Hartford Toyota responded

Thank you, Todd, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hartford Toyota are glad to have you as a customer. The Team at Hartford Toyota

February 03, 2024

Efficient. Got in and out in 1 hr Friendly people and comfortable waiting room. Had a coffee while I waited More

by rueggm
Recommend Dealer
Yes
Feb 03, 2024 -

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 02, 2024

5 he was accommodating in every way very professional he was extremely helpful and courteous More

by bluebird290
Recommend Dealer
Yes
Employees Worked With
James
Feb 03, 2024 -

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

February 02, 2024

Hugo was very understanding to my needs as far as my vehicle was concerned Explained everything to me in detail and worked with me to get my vehicle back to me ! Very friendly but professional More

by antwalk67
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Feb 03, 2024 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

February 01, 2024

Excellent, surpassed my expectations I am new to Toyota so I was surprised when I brought my car for service and they washed it as well as performed the expected service. More

by nnebanks
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Feb 02, 2024 -

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Janice and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

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