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Hartford Toyota

Hartford, CT

4.6
3,857 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,857 reviews

March 18, 2024

Very clear advise and choices for maintenance on my 2018 Prius 3. No selling or pushing, just clear direction. Costs for all options clearly shown. All questions answered. (I am pretty knowledgeable about c More

by Eric.Kirk.begg
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Jul 08, 2024 -

Hartford Toyota responded

Hi Eric: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

March 16, 2024

He was knowledgeable and attentive. He really listened to my concerns and explained the issue so I understood. My car was in and out of service quickly which I appreciate. More

by Kim
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 17, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kim, and we look forward to working with you again. The Team at Hartford Toyota

March 14, 2024

Omar was amazing! !!! We bought our car because he was knowledgeable, laid back and professional throughout the whole process! I loved Hartford Toyota and all of their More

by Erin.ruff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Mar 15, 2024 -

Hartford Toyota responded

Thank you, Erin, for your feedback on your recent visit to Hartford Toyota. It's great to hear that Omar and the team were able to assist you with your purchase and that you had such a positive experience. The Team at Hartford Toyota

March 13, 2024

I went for a trade and purchase a new CAMRY couple weeks ago, it was the most regrettable decision that I’ve ever made in my life by going to that Toyota dealership. After I purchased the car , asking for m More

by lasilva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gaetano Pagliano, Richard McAllister, Jr., Ben Root
Mar 16, 2024 -

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

March 09, 2024

I have had a great experience with Toyota Hartford Toyota has excellent service- I would recommend them to family and friends More

by Dmeuci
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Mar 10, 2024 -

Hartford Toyota responded

Thanks for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

March 07, 2024

They advised me very well, they showed me several options, in general excellent They advised me very well, they showed me several options, the quoting system that Toyota uses is good and easy. overal More

by Correajulian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Garcia, Jeannette Garcia
Mar 07, 2024 -

Hartford Toyota responded

Julian, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeannette met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

March 06, 2024

Good. Works well with customers. Recommend that others patronize this dealership. Good salesmanship and customer service. More

by waltrinam
Recommend Dealer
Yes
Employees Worked With
Henry Montgomery, Henry Montgomery
Mar 07, 2024 -

Hartford Toyota responded

We are so glad that Henry had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Team at Hartford Toyota

March 05, 2024

They did the 5000 mile check and provided a video with the review. Hugo explained the noise I was concerned about is normal. I still wonder about that. More

by swmandeville
Recommend Dealer
Yes
Employees Worked With
Hugo Muniz, Hugo Muniz
Mar 06, 2024 -

Hartford Toyota responded

Thank you for your business and this review. We're happy to hear Hugo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Team at Hartford Toyota

March 04, 2024

The best of my car buying experiences to this day. I loved every minute of it. Thank you to Jenn and to Brie! Marina A. More

by AzimovaA11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
Mar 04, 2024 -

Hartford Toyota responded

Maria, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jennifer and Brie can do to assist you, please do not hesitate to let us know. We are always happy to help! The Team at Hartford Toyota

March 02, 2024

Hartford Toyota was excellent to deal with. They were incredibly responsive to every question I had. They were transparent in all aspects of the transaction and their price was highly competiti More

by J.Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Root
Mar 03, 2024 -

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

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