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Hartford Toyota

Hartford, CT

Overview
Reviews
4.6
3,857 Reviews
Call Dealership (959) 223-4773
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135 West Service Road

Hartford, CT

06120

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Showing 3,857 reviews

March 25, 2024

Jen was a pleasure to work with and so helpful when I bought my 2024 Sienna Hybrid. She was patient and took her time answering all my questions. Could not have asked for a better sales consultant.Thank More

by Caleb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell
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Mar 25, 2024 -

Hartford Toyota responded

Hi Caleb: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jen to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

March 25, 2024

Janice is attentive and responsive. We are very happy with the service provided on our vehicle. Great advisor! More

by Jeffrey.m.yanchek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Acosta
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Mar 25, 2024 -

Hartford Toyota responded

Jeffrey, Thank you so much for your excellent review! We are so glad that Janice had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hartford Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. The Team at Hartford Toyota

March 25, 2024

Quick and easy. Bo was friendly and reviewed maintenance. The process from making the appointment on the app to picking up my car was seamless. More

by Orlando
Recommend Dealer
Yes
Employees Worked With
Bo
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Mar 25, 2024 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you, Orlando. Quality customer service is always our number one priority, and we're happy to hear that Bo met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

March 25, 2024

I have been having an excellent experience. From the first lease until now... hoping they also keep that in mind when ready for the next lease. More

by venicarobison
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Jul 05, 2024 -

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota. We look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

March 25, 2024

Windshield was replaced inside of my SUV was dusty and windshield was gross Should have been cleaned More

by Gh07090
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jul 05, 2024 -

Hartford Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at Hartford Toyota

March 23, 2024

Though it took time due to limited staff on weekend, they took care of all problems including problem that resurfaced without charging me More

by avinash_bhange
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 23, 2024 -

Hartford Toyota responded

Thank you, Avinash! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

March 23, 2024

Very good service and experience They are always attentive and helpful Would come back again More

by gerardi
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
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Mar 25, 2024 -

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

March 21, 2024

Ben Root was an excellent salesperson and he really knew a lot about the vehicle we purchased. Ben answered all of our questions thoroughly. It couldn’t have been a better experience! More

by brucedeprest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Ben Root
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Mar 21, 2024 -

Hartford Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Ben delivered such a great experience. Congratulations on your new purchase, Bruce! The Team at Hartford Toyota

Mar 21, 2024 -

brucedeprest responded

It is so nice to have a dealership that really cares about their customers!

March 19, 2024

Exceptional work, great result, they listen to what I ask for. If I have any concerns they are always addressed More

by Sabett
Recommend Dealer
Yes
Employees Worked With
Bo Myta
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Mar 19, 2024 -

Hartford Toyota responded

Sabett, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

March 18, 2024

Took longer than I was told Originally I was told about it should take about an hour and it was 1:45 I didn't like fact that they adjusted the driver seat and they wash the car without drying it which leav More

by shark_snoll
Recommend Dealer
Yes
Employees Worked With
Janice Acosta, Janice Acosta
Report | Print
Jul 05, 2024 -

Hartford Toyota responded

We are sorry to hear that you didn't have a fully satisfying experience. Thank you for bringing it to our attention. We sincerely value your business and hope you will give us another opportunity to serve you. The Team at Hartford Toyota

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