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Hartford Toyota
Hartford, CT
3,848 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,848 reviews
January 21, 2025
We purchased a car here in 2020, and returned again last week because of the positive experience we had initially. It was even better this time around! Ben was extremely knowledgeable, and was very patient week because of the positive experience we had initially. It was even better this time around! Ben was extremely knowledgeable, and was very patient with our concerns. He wasn’t pushy, and we never felt pressured whatsoever. We went to four other dealerships in the area the same weekend, and Hartford Toyota was head and shoulders better than any other. The professionalism and willingness to help from the entire staff- starting with the receptionist, Emarkh as an extra sales rep, and all the way to Bri in the financial office- was second to none. We will be back whenever we need a new vehicle (but not too soon because Toyota itself makes a reliable, durable vehicle)! More
by Apfess33
Employees Worked With
Brianna (Bri) Garay, Ben Root, Emarkh Bayramov
January 13, 2025
The sales lady was great but that’s where it ended. I was never treated so rudely as I was treated by management at the superstore. . Be very careful if you buy a car from the superstore. This company I was never treated so rudely as I was treated by management at the superstore. . Be very careful if you buy a car from the superstore. This company does not deserve to be in business. Nuff said! More
by bobcatdh
Employees Worked With
Richard McAllister, Jr., Jennifer Glidewell
January 13, 2025
Steer clear. After the sales it all goes down hill if additional service is needed. Bought a used car and it is costing me dearly. A business which will not provi After the sales it all goes down hill if additional service is needed. Bought a used car and it is costing me dearly. A business which will not provide in writing what they state in person is a business to be avoided. More
by NermsCivic16
Employees Worked With
Ben Root
January 10, 2025
We had a fantastic experience at Hartford Toyota. We had a very tight schedule and we live an hour away. We showed up early one morning (misread their hours) and Pat took us and met with us right awa We had a very tight schedule and we live an hour away. We showed up early one morning (misread their hours) and Pat took us and met with us right away, we then worked with Omar to finalize our purchase and he was super flexible to meet with us early in the morning and process our purchase as quickly as possible! Wouldn't hesitate making the drive to work with Omar and Pat! More
by Sara Richards
Employees Worked With
Pat Esposito, Omar Rivera
December 26, 2024
Omar was the best! I’ve purchased from different Toyota dealerships in CT before (I only own Toyotas), but Hartford Toyota was the best - they were timely, great commun I’ve purchased from different Toyota dealerships in CT before (I only own Toyotas), but Hartford Toyota was the best - they were timely, great communicators, and were able to get what I wanted. I’ll only call Omar from now on! More
by Nikki
Employees Worked With
Omar Rivera
December 17, 2024
Hi - I recently bought my second Toyota from Hartford Toyota, with the help of Jennifer Glidewell. The second experience was as marvelous as the first. If you're in the market for a new Toyota (or used v Toyota, with the help of Jennifer Glidewell. The second experience was as marvelous as the first. If you're in the market for a new Toyota (or used vehicle) - Jennifer will make sure that you are well taken care of. More
by e1234CT
Employees Worked With
Jennifer Glidewell
December 13, 2024
Ben was great to work with. We bought a Camry from him in March and a land Cruiser in December. If you shop at Hartford Toyota, ask for Ben Root. We bought a Camry from him in March and a land Cruiser in December. If you shop at Hartford Toyota, ask for Ben Root. More
by Pat C.
Employees Worked With
Receptionist, Gaetano Pagliano, Ben Root, Nuno Miranda
December 13, 2024
Ben was amazing to work with in my car buying experience and he truly made it that much easier. He was always customer focused and always responded quickly and with lots of knowledge. He wasn’t rushing me o and he truly made it that much easier. He was always customer focused and always responded quickly and with lots of knowledge. He wasn’t rushing me or this process to make just another sale he took his time and made sure I was satisfied along the way. Thank you Ben. More
by NermsCivic16
Employees Worked With
Ben Root
