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Harte Nissan

Hartford, CT

4.5
470 Reviews

165 W Service Rd

Hartford, CT

06120

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Showing 470 reviews

July 29, 2021

Always great service. the guys are awesome. Had an oil change and recalls done. Will definitely come back to this dealership. They were courteous and quick. More

by Candy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Schmidt
Aug 10, 2021 -

Harte Nissan responded

Thank you for visiting us and we are very pleased to hear that you were so well taken care of! Yeilian Barreto- Owner Loyalty Manager

July 29, 2021

So pleased with the help I got with some technical questions. The young man who greeted me helped me with a long list of oddball items. I’m sorry I can’t remember his name but He will remember… He hel More

by Evahulme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wish I could remember!
Aug 10, 2021 -

Harte Nissan responded

Thank you for visiting us and we are very pleased to hear that you were so well taken care of! Yeilian Barreto- Owner Loyalty Manager

July 29, 2021

The quality of work was great. Although, 2 of the young men talked over me when I was trying to explain the problem the car was having. Additionally, the prices are going up each time I visit. More

by nissan10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Lesperance
Aug 10, 2021 -

Harte Nissan responded

Thank you for taking the time to share your experience with us. We will definitely work on better communication, we appreciate your feedback. Yeilian Barreto- Owner Loyalty Manager

July 07, 2021

I only gave a 4 out of 5 for price since I'm not sure what service or diagnostics was performed regarding the battery system of my Leaf. The work report was silent on this. I don't even know if it was More

by ksullivan12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan
Jul 08, 2021 -

Harte Nissan responded

We appreciate you taking the time out of your day to leave us a 4-star rating. However, we'd love to get you the information you need to keep you informed on services on your vehicle. Please email (ybarreto@harteautogroup.com or call me 860-808-3317 so that I can help you. Hope to hear back from you soon. Yeilian Barreto- Owner Loyalty Manager

Jul 08, 2021 -

ksullivan12 responded

Thank you for your reply! I will email you. Best, Kevin

July 07, 2021

Cost for servicing has increased tremendously. Previously I paid less for this type of service. Why did the price increase . Do not have much more to say More

by etsb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McAloon, Damen Polance, Shane Lesperance
July 02, 2021

Excellent customer service, very friendly and reasonable. They do care about the customers. More

by Chacha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Krznowek, Shane Lesperance, Ian Elwell
Jul 05, 2021 -

Harte Nissan responded

Thank you for visiting us and we are very pleased to hear that you were so well taken care of! Yeilian Barreto- Owner Loyalty Manager

July 02, 2021

They performed the jobs right and quick. Your asking for too many words, I should be able to give a review in 5 words or less More

by sentra 2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
Jul 05, 2021 -

Harte Nissan responded

Thank you for allowing us to serve you and for taking the time to share your experience! Yeilian Barreto- Owner Loyalty Manager

July 02, 2021

Had a routine oil change done and service staff was excellent. Friendly, knowledgeable and personable. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Schmidt
Jul 05, 2021 -

Harte Nissan responded

Thank you for allowing us to serve you and for taking the time to share your experience! Yeilian Barreto- Owner Loyalty Manager

June 24, 2021

Awesome people to work with at this dealership, I wouldn’t go anywhere else More

by Nate2896
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McAloon, Victor Schmidt, Shane Lesperance, Dan Santana, Ian Elwell
Jun 24, 2021 -

Harte Nissan responded

We appreciate the great review and your business with us. Let us know if we can help you out again in the future. Yeilian Barreto- Owner Loyalty Manager

June 18, 2021

Got exactly what I wanted and drove it home the same day! When I signed the paperwork, I found the the price had dropped lower. More

by funvineyarder3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald, Adam Rushworth
Jun 22, 2021 -

Harte Nissan responded

Thank you for visiting us and we are very pleased to hear that you were so well taken care of! Yeilian Barreto- Owner Loyalty Manager

Jun 22, 2021 -

funvineyarder3 responded

Love the car!!!

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