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Harte Nissan
Hartford, CT
470 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 470 reviews
July 19, 2016
My Experience I purchased my new rogue from nissan and everyone was great. They really help me understand all my different options for my vehicle purchase and expla I purchased my new rogue from nissan and everyone was great. They really help me understand all my different options for my vehicle purchase and explained everything in dept. This is why I am a repeat customer. I definately recommend this dealership to anyone who is trying to purchase a nissan vehicle. More
by Sylvia P.
Employees Worked With
Swinn, LaQuea Rayon, Jeff Whitman
June 24, 2016
Excellent Customer Service I've been coming to the dealership for over 10+ years, I'm driving my 4th Nissan vehicle from Harte Nissan! I've always received great customer servi I've been coming to the dealership for over 10+ years, I'm driving my 4th Nissan vehicle from Harte Nissan! I've always received great customer service and any issues with my cars are handled professionally! More
by woodscar36
Employees Worked With
Meagan Smith
June 19, 2016
My amazing experience! I'm just going to start off by saying John Hair is amazing! A week ago, my mom took me and my brother to Hart Nissan to in hopes find me another vehic I'm just going to start off by saying John Hair is amazing! A week ago, my mom took me and my brother to Hart Nissan to in hopes find me another vehicle. Soon as walked in we were greeted by Mr John Hair. He introduced himself and asked how he could help us. I told him I was expecting my first child and I needed a reliable vehicle that I could count on for my child's safety. As I looked around and seen the prices and the many many vehicles on the lot... I was quickly overwhelmed! John swooped in and saved the day and led me to the Nissan Rogues and I fell in love with the Nissan Rogue . Long story short, I drove out of there with a 2013 Nissan Rogue! Thanks to Mr John Hair I feel secure enough in my vehicle for my child and I. Thank you! Thank you!! More
by Adrena
Employees Worked With
John Hair
June 19, 2016
Excellent Well a week ago I took my daughter into the dealership looking for a Roque. Soon as we walked in here comes a very nice young man by the name of John Well a week ago I took my daughter into the dealership looking for a Roque. Soon as we walked in here comes a very nice young man by the name of John Hair he was very nice right from the start. I explained to him what we were looking for and didn't want anything to expensive and I wanted something that was very reliable because as he noticed that my daughter was very much pregnant. So between myself my daughter and my son we were very much set on one and in the next few days we met with a very nice finance guy and after my daughter was happy and relievedo that she had a 2013 Nissan Rogue so on behalf of myself my son and especially my daughter we just want to say thank you to Mr John Hair for giving us excellent customer service from the start. And this is from The Johnson Family More
by Crystal
Employees Worked With
John Hair
April 03, 2016
Excellent dealership I am writing about my experience buying a Frontier pick-up truck. Harte Nissan is everything you hope to find in a dealership but rarely find - attent I am writing about my experience buying a Frontier pick-up truck. Harte Nissan is everything you hope to find in a dealership but rarely find - attentive, patient and personal service, knowledgeable and professional people all around, helpful rather than pushy. The showroom is a bright, relaxed space which is a welcome contrast to the soulless production lines that describe most dealerships. The truck was gleamingly prepared. My Sales Consultant - John Hair - and the General Manager - Damen Polance were both excellent and a pleasure to work with. More
by dinsa77
Employees Worked With
Damen Polance, John Hair
March 01, 2016
Fantastic sales manager, rookie sales associate When I walked in, I was greeted by Kevin, a new sales associate. Kevin was not the most personable person to talk to. He did not ask too many question When I walked in, I was greeted by Kevin, a new sales associate. Kevin was not the most personable person to talk to. He did not ask too many questions, and I did most of the talking. I test drove a Nissan Rogue and then afterwards decided to negotiate. I'm not sure if it was just his personality or if it was because it was towards the end of the day, but Kevin seemed irritated and a few times I felt like I received attitude from him when I was trying to negotiate. Negotiation is a big part of car buying, and I wanted to make sure I was getting the best price for what I needed. The sales manager Brett was a great help, very personable, outgoing and friendly and came over and was able to give me a great deal. I went home and slept on it and called the next morning to tell Brett I wanted the car, and he said he would get it ready for me. When I returned that late afternoon, I again was greeted by Kevin. Kevin was mostly quiet, did not know much in terms of the process and things that had to be done, the iPad process we had to go through before I could leave with the car, and it felt like it made the process longer. Kevin did not seem very knowledgeable yet about the company and about the cars and the buying/leasing process. He also began complaining about personal issues as we were waiting around, which I understand everyone has, but it made me feel uncomfortable. Overall, I am happy that the sales manager Brett was able to get me a great deal on a car that I love, but I was unhappy being stuck with an in-personable rookie sales associate, especially being a return Nissan customer. More
by briannalk
Employees Worked With
Kevin Sumlin, Brett McAloon
January 22, 2016
Very Good Experience What I liked best was how when we were talking pricing, it was all very clear as they would present a spreadsheet of price, rebate, trade in, taxes, f What I liked best was how when we were talking pricing, it was all very clear as they would present a spreadsheet of price, rebate, trade in, taxes, fees, etc and the final out the door price. So when negotiating, you really knew where the numbers were coming from. Adis and Lincoln were both friendly and professional. Also, I felt like there weren't a lot of games going on so it was a quick process to conclude the deal. Great experience! More
by Mustang guy
Employees Worked With
Lincoln Baboolal, Adis Becirovic
December 09, 2015
Sleazy used car salesmen I came in looking to buy a used Nissan Altima. I had several cars picked out that I had found online, and came in to the dealership looking to test dr I came in looking to buy a used Nissan Altima. I had several cars picked out that I had found online, and came in to the dealership looking to test drive and make a cash purchase. I worked with Joe Zappia (not listed as an employee on Dealer Rater...big shock), and the guy fit every stereotype about used car salesmen. During the test drive, he received a text message and acted a little squirrely and said "I'll deal with that later". Sure enough, when we sit down to discuss price, he claims the text was his manager saying the car we drove already had a deposit on it. Yet the "financing" of the "other buyer" was "bad", so "maybe" they could sell it to me. Sure enough, he comes back with a quote above list and says its the best he can do. Even if any of that were true, what does it say about someone to offer to sell a car that someone else is purchasing? I walked out and took my business to another Nissan dealership in the area. More
by dh0913
Employees Worked With
Joe Zappia
November 09, 2015
Almost Ready to Buy Another Nissan to Come Back Here I went to this dealer for service for over 5 years when I owned a Nissan and they were the absolute BEST. I should know, my husband was a service adv I went to this dealer for service for over 5 years when I owned a Nissan and they were the absolute BEST. I should know, my husband was a service adviser at New Country Motors for 10 years with 24 total years in the business. He would tell me if they weren't good because he knows everything about this business and even he was impressed which is hard to do. Unfortunately, I decided to buy a Volkswagen this time and can't believe the crappy treatment I'm getting in the service department at Mitchell VW in Canton. I am almost ready to trade this car in for another Nissan just to come back here. I miss all the guys especially Victor Schmidt. He was the BEST service adviser ever, and if I say that you know it's true. I always looked forward to coming here because I knew the guys would do right by my car and me. I forgot how much worse it could be somewhere else - Take my word for it, these guys deserve awards for their service, you won't regret coming here. More
by RMackey58
Employees Worked With
Sylvester Krznowek, Victor Schmidt
November 04, 2015
Awesome John Hair is an amazing salesperson I as long as he is around I will always buy a car from him and Harte Nissan. The best service ever!!!! John Hair is an amazing salesperson I as long as he is around I will always buy a car from him and Harte Nissan. The best service ever!!!! More
by Trayluv38
Employees Worked With
Lincoln Baboolal, John Hair
