Harte INFINITI

Sean is very knowledgeable about the the car. He is also very enthusiastic about the vehicle. SEAN spent 3 hours with us. He was patient and personable. The de..alership facilities were here comfortable. very enthusiastic about the vehicle. SEAN spent 3 hours with us. He was patient and personable. The de..alership facilities were here comfortable. More

Anower was very responsive, answer all our questions. Explained benefits of leasing vs. buying due to my high milage driving. The test drive was very helpful, it explain things about the car I needed to Explained benefits of leasing vs. buying due to my high milage driving. The test drive was very helpful, it explain things about the car I needed to know. More

This place has the Customer Experience completely nailed down. This is my first time getting my vehicle serviced. I had a great sales experience and provided my review at that time, but I feel the need to down. This is my first time getting my vehicle serviced. I had a great sales experience and provided my review at that time, but I feel the need to also commend the service staff. I made an appt for my vehicle, and at the time I arrived it was raining. There was a large sign indicating that service customers should drive up to the service door and the door would open. I drove inside and didn't even have the car turned off when someone was standing by my vehicle with a clipboard taking my information. I was there less than 15 minutes start to finish. Harte provided me with a very nice loaner vehicle, which was also parked inside, facing out ready to drive out, with a FULL tank of gas. All identified items were taken care of promptly and efficiently. Harte kept me up to date with communications on when the vehicle would be ready. Never shopping anywhere but Harte Infiniti again. People at (rhymes with Shmertarra) Chevrolet should take a lesson! More

Professional and honest. Really all I was looking for in a dealership. What a pleasant surprise after dealing with a few very sketchy dealerships to find just the right vehicle for the right price. We did a dealership. What a pleasant surprise after dealing with a few very sketchy dealerships to find just the right vehicle for the right price. We did start our search with Harte Infiniti based on it's reputation and quality of vehicles. Unfortunately for us, at the time, they did not have any vehicles in stock that we were looking for. Now I know why. They know their products, deliver quality vehicles and have no need to resort to tactics to sell their vehicles. That is why they can't keep them in stock, they go out the door as fast as they come in. After searching for a few months with other dealers, Harte acquired a nice 2008 Infiniti QX56 with what we were looking for. We dealt with Sean Dyer, who is very friendly, knowledgeable, knows the options and how to use them and was very honest and forthright. My schedule is very problematic with long hours, not only did Sean stay past closing time for me, he allowed us to take the vehicle overnight to ensure it was a fit for our needs. We signed the deal and couldn't be happier. Sean ensured everything was taken care of as promised. I would also like to add they gave a fair trade-in for my vehicle, again, no "BS", we knew what it was worth and so did they. It was a nice change from some other dealerships that Sean was honest and upfront about it. Upon getting to the dealership to sign the paperwork we met with Asher. Again -- professional, personable and upfront. He told us of the available warranty options (in addition to the certification warranty, which is very good) and we discussed what made sense for us and what didn't. Not pushy at all, just informative, giving us the facts. This has been one of the most pleasurable experiences I've had buying a car. I don't think I will ever go anywhere else for future purchases. I highly recommend Sean, Asher and Harte Infiniti as a whole. More

The employee Daniel explained everything i wanted to know efficiently, and he was able to lower the price of the car for me in a reasonable way. Daniel explained all i needed to know including the use of the efficiently, and he was able to lower the price of the car for me in a reasonable way. Daniel explained all i needed to know including the use of the car, and when i should come back for maintence. More

Anower was very accomodating and worked hard to exceed my expectations. He made the entire process easy and was comfortable and pleasant to work with. expectations. He made the entire process easy and was comfortable and pleasant to work with. More

Sales person (Anower) was very knowledge and friendly. I stopped in one day when Anower was not in and Mr. Dworkin filled in in and answered some of my questions. Anower was also very patient and helpful wi stopped in one day when Anower was not in and Mr. Dworkin filled in in and answered some of my questions. Anower was also very patient and helpful with me as I took about 2 weeks to decide on the car. Asher, the Finance Manager was also very helpful in closing the paperwork and explaining the options. I was treated professionally and with courtesy. I thought the entire experience was professional, courteous, not-pushy, and enjoyable. More

I went to Harte Infiniti in Hartford,CT, after owning a BMW 335XI Coupe for 3 years, looking for a pre-owned G37 Coupe. Anower Hossain got me to realize that I could lease a new G37 with everything I want BMW 335XI Coupe for 3 years, looking for a pre-owned G37 Coupe. Anower Hossain got me to realize that I could lease a new G37 with everything I wanted in it within a price range of my ideal purchase amount. There was no need to take a car that was already used without the options that I wanted. Anower and everyone that I dealt with at Harte were extremely friendly and helpful. I would recommend this dealership and the Infiniti brand to anybody that's in the market for a vehicle. I hope to be doing business with them for a long time. Thank you Anower and Harte Infiniti!! Phil R. More

Came in to lease 2011 G37 coupe. After salesperson Came in to lease 2011 G37 coupe. After salesperson realized that I know numbers(residuals/money factors/the whole nine yards) better than most of the Came in to lease 2011 G37 coupe. After salesperson realized that I know numbers(residuals/money factors/the whole nine yards) better than most of the ...err... no name calling here... "salespeople" including "fiance manager" and I CAN multiple money factor times 2400 to find APY and arrive to the final price ( why do they even call it so - all that position is responsible for is selling worthless add-ons to people who think they already have a "agreed upon price") he just quite rudely stopped talking to me after saying: "THIS is HOW we sell cars here - if you THINK you can have a better deal elsewhere - you should not be here" Good for them sucker is born every minute and in CT for some reason there are more suckers than anywhere else... I ended up getting exactly the car (color/packages/add-ons) I wanted for 20% lesser monthly payments (INCLUDING taxes!!!) and 1/2 of the "up front cash" Harte wanted. AND - MOST IMPORTANTLY I was treated with respect. THE ONLY reason Harte Infiniti still in business is that it is the only Infiniti dealer in CT, but people will do much better if they will go 2-3 hours out of the way to get a much better price and much smoother transaction. More

My wife and I have purchased 4 new cars from Harte because of their knowledgable staff, excellent service department and repeated ability to get us the vehicle we wanted an excellent price. I would h because of their knowledgable staff, excellent service department and repeated ability to get us the vehicle we wanted an excellent price. I would highly recommend Harte Infiniti to anyone looking to purchase a new Infiniti. More