Harte INFINITI

Sean went out of his way to get me into my new lease before my vacation and took care of everything. Great customer service, even grabbed my sunglasses out of my old car for me. -Joe Pucci before my vacation and took care of everything. Great customer service, even grabbed my sunglasses out of my old car for me. -Joe Pucci More

This was our first purchase through Harte Infiniti, and we have been very pleased with our experience thus far. Bobby Rathbun has gone above and beyond to ensure that our purchase went smoothly. He is extr we have been very pleased with our experience thus far. Bobby Rathbun has gone above and beyond to ensure that our purchase went smoothly. He is extremely knowledgable of the product he is selling, courteous and attentive to the needs of his customers. Harte Infiniti has done a great job of standing behind its product line, and ensuring customer satisfaction. It was a pleasure to work with Mr. Rathbun, and would recommend his services to anyone purchasing from Harte Infiniti. More

I was very impressed with the entire sales staff at Harte Infiniti especially Bobby Rathbun. He was very attentive and helpful in my decision to lease my Infiniti. He spent a great amount of time explaining Infiniti especially Bobby Rathbun. He was very attentive and helpful in my decision to lease my Infiniti. He spent a great amount of time explaining the car to me. I really feel I can work all the controls of this vehicle. I really want to thank Bobby for making my experience so wonderful. More

We weren't planning on buying an Infiniti and looked into it only because of the Consumer Report write-up, which rated it very highly. I was very impressed with the vehicle and our buying experience. into it only because of the Consumer Report write-up, which rated it very highly. I was very impressed with the vehicle and our buying experience. I thoroughly enjoy my new G37x and have never regretted our purchase. The vehicle is fun to drive, sporty, and sophisticated. Bobby Rathbun was great to work with; very responsive and went above and beyond to make our buying experience fantastic. Would highly recommend Infiniti, Harte Infiniti, and Bobby! More

This was my second purchase from Harte Infiniti and continue to be impressed with their service. Robert Rathbun was my sales guy this time around and he was professional, informative and very helpful continue to be impressed with their service. Robert Rathbun was my sales guy this time around and he was professional, informative and very helpful in my new vehicle purchase. I will definitely continue to recommend Harte and Robert to my friends and family. Thank you again for the great service!! More

I have to say, I am so impressed with my experience at Harte Infiniti. I worked with James Luxier to purchase a CPO G25 and the customer service he provided was exceptional. He made the process of buying Harte Infiniti. I worked with James Luxier to purchase a CPO G25 and the customer service he provided was exceptional. He made the process of buying such a pleasant and fun experience (not something I'm used to when purchasing from a dealership!). I honestly felt like he was on my side- really doing his best to get where I needed to be. On pickup, Roger worked efficiently to complete the paperwork - it was the smoothest, hassle-free experience I have ever had at a dealership. I would highly recommend James and the team at Harte Infiniti to anyone on the market to purchase a car. A+ guys! More

In my recent pursuit to purchase a new vehicle, I had the best car buying experience dealing with Bobby and his team at Harte Infiniti. After doing research online and narrowing down the models I was consid best car buying experience dealing with Bobby and his team at Harte Infiniti. After doing research online and narrowing down the models I was considering to the Infiniti G37 2 door coupe, BMW 335, and Mercedes C350, I decided to test drive the Infiniti first since that was my top choice and the model that the others would have to compare to. On the first day I showed up at the dealership Bobby greeted me in the lot after seeing me spend time looking at all the 2 door coupes there, and asked if I was interested in taking one out for a drive. When I told him what my exact specs were he quickly secured a car to drive, made sure I was comfortable and off we went. During the test drive I explained to Bobby what my plan was, and that this was the first of a few tests I was going to do, and I told him the other models I would be comparing in the next few days. When the test drive was done he asked if I had any questions, but did not try to pressure me into any decisions since he knew how early in the stage I was at that point. He made a follow up call after 2 days had gone by to see where I was at in my process, and offered to let me take the car out again, this time on my own for a more extensive drive. By this time I had eliminated the BMW and it was down to the Infiniti and Mercedes. I took him up on his offer and told him I was ready to start negotiating price, and after the second test drive I knew this was the car for me. After we worked out our deal, Bobby spent time finding my exact color combination with exact option package and kept me updated during their process to secure the vehicle which was at another location. On the day I picked up the car Bobby spent as much time as I needed him to going over all the features, and offered his assistance for any time in the future. It was a pleasure doing business with Bobby, and everyone else I came in contact with at Harte. More

Very happy with our experience here. Surprised at how quickly we actually completed a deal considering we weren't really even sure we wanted to purchase. I have always loved the QX56 and on a whim we dec quickly we actually completed a deal considering we weren't really even sure we wanted to purchase. I have always loved the QX56 and on a whim we decided to go test drive (really just for fun). I was amazed at how knowledgeable Bobby was at the (many) details of what the QX57 had to offer. When we challenged him on why we should get that car over others (Range Rover, Lexus, etc.) he was able to give us good reasons why the QX outperforms the others. We test drove on a Saturday and by Monday night the car was in our garage. Offered us a fair trade in price and negotiation on the QX. Even when I unfortunately needed a pretty extensive repair (my fault) he handled it professionally and with a sense of humor that eased the pain of dishing out even more money (a little). His colleague Dondi was very helpful as was Roger in financing. Overall I'm very happy with our experience and I'm sure I'll be a loyal Infiniti owner. More

I HAVE TRADED, BOUGHT, LEASED, CARS FROM SEVERAL DEALERS IN CT, MY VISIT AND EXPERIENCE FROM HARTE WAS RIGHT UP THERE WITH THE BEST OF THEM. BOB WAS VERY PROMPT RETURNING E-MAIL'S AND VERY COURTEOUS, AND WH IN CT, MY VISIT AND EXPERIENCE FROM HARTE WAS RIGHT UP THERE WITH THE BEST OF THEM. BOB WAS VERY PROMPT RETURNING E-MAIL'S AND VERY COURTEOUS, AND WHEN I MET HIM AT HARTE'S HE WAS JUST GREAT, POLITE, INFORMED AND ONE OF THE BEST OF SALES PERSONS THAT I HAVE DEALT WITH AND I HAVE DEALT WITH MANY. MANY OF THEM, HE IS A GREAT ASSIST TO HARTE TOM BARRETT More

My wife had been looking to replace her lease and had been looking at 3 separate cars but the equipment/color/price choices were not acceptable. We went to Harte-Infinity as we had purchased a car years been looking at 3 separate cars but the equipment/color/price choices were not acceptable. We went to Harte-Infinity as we had purchased a car years ago and had very good luck then. When we arrived at the dealership we were greeted by Joe Finelli. We explained that we were interested in a M37 AWD and needed a lumbar option on the passenger side. Joe put us in a M37 AWD in the showroom and explained the equipment options and operation. We test drove an AWD M37and were very pleased especially with the lumbar operation. We also tested the Sport model that was located in the showroom and determined that this was the best choice. We closed the deal that day with Joe and the business managers. Joe even arranged to bring our current lease car to a local dealership to conclude the existing lease and the current sale. High marks for Joe and the sales/service team. More